Entry Level Technician
WestRock Company, Syracuse, NY, United States
About the Company
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber‑based packaging forward.
The Opportunity Smurfit Westrock Solvay Mill is seeking a Team Support Technician (Entry Level Operations Position) at Solvay NY. This entry‑level role will be taught the necessary skills and provide a career path to become a technical expert in paper making.
Pay Range $23.77 per hour, and after the probationary period, $28.31 per hour.
How You Will Impact Smurfit Westrock
Knows and follows all safety, warehouse, and ISO policies/procedures
Inspects trailers for damage – inside/outside, prior to loading finished rolls of paper
Places jack stands and chocks in appropriate positions on parked trailers
Sweeps out railcars and trailers thoroughly
Makes sure packing material (dunnage) is available to keep rolls of paper in position while traveling
Makes sure finished paper rolls have correct placement and tightness of shipping bands to secure roll for traveling
Reviews customs and shipping paperwork
Outbound scaling / controlling dock activity (live loads, drop loads)
Communicates with spotters at beginning of each shift on what trailers are needed
Back‑up scale admin for each shift
Corrects hold tags and reassigns rolls
Assists with physical inventory
Secures railcar and trailer loads
Enters drop loads into CMS
Helps with the paper machines during unplanned downtime
Starch unloading
Utilizes various computer programs
Conducts proper shift relief
What You Need To Succeed
High school diploma or equivalent and previous work experience.
Ability to successfully train and advance in the pay‑for‑skills environment.
Safety and quality‑conscious work habits.
Above average written and verbal communication skills.
Effective interpersonal and team skills.
Must be computer literate with good understanding of Microsoft products and email.
Ability to climb stairs, lift 40 pounds unaided, read, respond to Mill signs & information systems, hear/respond to Mill paging systems, alarm, and warning systems
Tolerance for heat/humidity (summer months) & cold (winter months) environments
What We Offer
Corporate culture based on Integrity, Respect, Accountability and Excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work
Benefits and Compensation The starting rate is $23.77 per hour, depending on your role, level, and location. The benefits for this role may include short‑term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law. You will also receive 10 days of paid vacation and 11 days of paid holidays, subject to annual change. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process. You may apply online at www.westrock.com/company/careers and the application window is expected to close by 2/7/26.
Application Process Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
EEO Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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The Opportunity Smurfit Westrock Solvay Mill is seeking a Team Support Technician (Entry Level Operations Position) at Solvay NY. This entry‑level role will be taught the necessary skills and provide a career path to become a technical expert in paper making.
Pay Range $23.77 per hour, and after the probationary period, $28.31 per hour.
How You Will Impact Smurfit Westrock
Knows and follows all safety, warehouse, and ISO policies/procedures
Inspects trailers for damage – inside/outside, prior to loading finished rolls of paper
Places jack stands and chocks in appropriate positions on parked trailers
Sweeps out railcars and trailers thoroughly
Makes sure packing material (dunnage) is available to keep rolls of paper in position while traveling
Makes sure finished paper rolls have correct placement and tightness of shipping bands to secure roll for traveling
Reviews customs and shipping paperwork
Outbound scaling / controlling dock activity (live loads, drop loads)
Communicates with spotters at beginning of each shift on what trailers are needed
Back‑up scale admin for each shift
Corrects hold tags and reassigns rolls
Assists with physical inventory
Secures railcar and trailer loads
Enters drop loads into CMS
Helps with the paper machines during unplanned downtime
Starch unloading
Utilizes various computer programs
Conducts proper shift relief
What You Need To Succeed
High school diploma or equivalent and previous work experience.
Ability to successfully train and advance in the pay‑for‑skills environment.
Safety and quality‑conscious work habits.
Above average written and verbal communication skills.
Effective interpersonal and team skills.
Must be computer literate with good understanding of Microsoft products and email.
Ability to climb stairs, lift 40 pounds unaided, read, respond to Mill signs & information systems, hear/respond to Mill paging systems, alarm, and warning systems
Tolerance for heat/humidity (summer months) & cold (winter months) environments
What We Offer
Corporate culture based on Integrity, Respect, Accountability and Excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work
Benefits and Compensation The starting rate is $23.77 per hour, depending on your role, level, and location. The benefits for this role may include short‑term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law. You will also receive 10 days of paid vacation and 11 days of paid holidays, subject to annual change. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process. You may apply online at www.westrock.com/company/careers and the application window is expected to close by 2/7/26.
Application Process Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
EEO Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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