X99772 Assistant Director, IT Infrastructure, Tahlequah
Northeastern State University, Tahlequah, OK, United States
X99772 Assistant Director of IT Infrastructure, Tahlequah
JOB SUMMARY This position functions as the project manager for development activities as they pertain to IT Infrastructure. It also serves as a proxy for the Director of Infrastructure in his absence. The position will be a part of the ITS Leadership team.
MAJOR DUTIES This position is the primary contact for PCI and HIPAA compliance for ITS.
Functions as the project lead for the Infrastructure group when involved with other ITS teams.
The position also supports and must greatly contribute to a collaborative customer service team environment, proactively sharing information across the team, establishing documentation, workshops with team members and enhancing an interactive team setting with consistent knowledge sharing.
Assist the Director of Infrastructure with the following:
Coordinate information technology operations and maintenance
Coordinate activities with third‑party support and equipment vendors
Receive and delegate incoming work tickets, calls and email
Relies on knowledge, professional discretion, and significant ingenuity, to achieve goals
Assist in the development and implementation of policies and procedures
Oversees the installation, configuration and ongoing maintenance of networked information systems
Recommends and schedules technology improvements, upgrades, and repairs impacting the whole of NSU
Support the development and supervises the implementation of new computer projects and new hardware and software installations
Performs related duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of leadership, mentoring, supervising, and training employees
Knowledge of leading a project and team
Knowledge of systems design and development principles
Knowledge of information processing principles and practices
Knowledge of systems software, protocols and standards
Knowledge of project planning and management principles
Skill in the provision of customer services
Skill in the training and supervision of personnel
Skill in interpersonal relations and in dealing with the public
Skill in oral and written communication
COMPLEXITY/SCOPE OF WORK The work consists of varied duties in the coordination of campus IT client services. The need to respond to unforeseen problems contributes to the complexity of the position.
The purpose of this position is to coordinate the disbursement of information technology as offered to the university. This active vital position supports the efforts of ITS leadership in the promotion of technology initiatives that are in line with the mission, vision and values of NSU. Success in this position contributes to the efficiency and effectiveness of a variety of campus functions.
SUPERVISORY CONTROLS The Infrastructure Director assigns work in terms of general instructions. Work is spot‑checked for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES Guidelines include the service catalog and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.
CONTACTS Contacts are typically with co‑workers, other university personnel, faculty, staff, students, vendors, and members of the public. Contacts are typically to give or exchange information, to resolve problems, or to provide services.
PHYSICAL DEMANDS / WORK ENVIRONMENT The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light objects and climbs ladders. The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY This position has direct supervision over personnel.
MINIMUM QUALIFICATIONS
Knowledge and level of competency commonly associated with the completion of a bachelor’s degree in an area of specialty.
Sufficient experience to understand the basic principles relevant to the major duties of the position, having had a similar position for at least 5 years.
Possession of or ability to readily obtain a valid driver’s license issued by the State of Oklahoma for the type of vehicle or equipment operated.
PREFERRED QUALIFICATIONS CCNA, CompTIA A+, CompTIA Network+, CompTIA Security+, ACSA, PMP, CSM, CAPM.
Annual salary $59,100.00 with excellent benefits, including generous leave time. Anticipated hire date: 04/13/2026. Applications will be accepted until: 03/22/2026.
NOTE: Posting will close to applicants at 11:59 p.m., CST, on the date above. An application cannot be changed after it has been submitted. To complete the application process, it is critical to create a profile.
Notice to applicants It is Northeastern State University’s policy that all newly hired employees must provide an original social security card during the hiring process. Failure to provide an original social security card will delay the hiring process and ability to begin employment. Applicants must be currently authorized to work in the United States on a full-time basis.
Northeastern State University complies with all “applicable” federal and state laws regarding non‑discrimination.
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JOB SUMMARY This position functions as the project manager for development activities as they pertain to IT Infrastructure. It also serves as a proxy for the Director of Infrastructure in his absence. The position will be a part of the ITS Leadership team.
MAJOR DUTIES This position is the primary contact for PCI and HIPAA compliance for ITS.
Functions as the project lead for the Infrastructure group when involved with other ITS teams.
The position also supports and must greatly contribute to a collaborative customer service team environment, proactively sharing information across the team, establishing documentation, workshops with team members and enhancing an interactive team setting with consistent knowledge sharing.
Assist the Director of Infrastructure with the following:
Coordinate information technology operations and maintenance
Coordinate activities with third‑party support and equipment vendors
Receive and delegate incoming work tickets, calls and email
Relies on knowledge, professional discretion, and significant ingenuity, to achieve goals
Assist in the development and implementation of policies and procedures
Oversees the installation, configuration and ongoing maintenance of networked information systems
Recommends and schedules technology improvements, upgrades, and repairs impacting the whole of NSU
Support the development and supervises the implementation of new computer projects and new hardware and software installations
Performs related duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of leadership, mentoring, supervising, and training employees
Knowledge of leading a project and team
Knowledge of systems design and development principles
Knowledge of information processing principles and practices
Knowledge of systems software, protocols and standards
Knowledge of project planning and management principles
Skill in the provision of customer services
Skill in the training and supervision of personnel
Skill in interpersonal relations and in dealing with the public
Skill in oral and written communication
COMPLEXITY/SCOPE OF WORK The work consists of varied duties in the coordination of campus IT client services. The need to respond to unforeseen problems contributes to the complexity of the position.
The purpose of this position is to coordinate the disbursement of information technology as offered to the university. This active vital position supports the efforts of ITS leadership in the promotion of technology initiatives that are in line with the mission, vision and values of NSU. Success in this position contributes to the efficiency and effectiveness of a variety of campus functions.
SUPERVISORY CONTROLS The Infrastructure Director assigns work in terms of general instructions. Work is spot‑checked for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES Guidelines include the service catalog and department policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application.
CONTACTS Contacts are typically with co‑workers, other university personnel, faculty, staff, students, vendors, and members of the public. Contacts are typically to give or exchange information, to resolve problems, or to provide services.
PHYSICAL DEMANDS / WORK ENVIRONMENT The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light objects and climbs ladders. The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY This position has direct supervision over personnel.
MINIMUM QUALIFICATIONS
Knowledge and level of competency commonly associated with the completion of a bachelor’s degree in an area of specialty.
Sufficient experience to understand the basic principles relevant to the major duties of the position, having had a similar position for at least 5 years.
Possession of or ability to readily obtain a valid driver’s license issued by the State of Oklahoma for the type of vehicle or equipment operated.
PREFERRED QUALIFICATIONS CCNA, CompTIA A+, CompTIA Network+, CompTIA Security+, ACSA, PMP, CSM, CAPM.
Annual salary $59,100.00 with excellent benefits, including generous leave time. Anticipated hire date: 04/13/2026. Applications will be accepted until: 03/22/2026.
NOTE: Posting will close to applicants at 11:59 p.m., CST, on the date above. An application cannot be changed after it has been submitted. To complete the application process, it is critical to create a profile.
Notice to applicants It is Northeastern State University’s policy that all newly hired employees must provide an original social security card during the hiring process. Failure to provide an original social security card will delay the hiring process and ability to begin employment. Applicants must be currently authorized to work in the United States on a full-time basis.
Northeastern State University complies with all “applicable” federal and state laws regarding non‑discrimination.
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