
Salesforce QA & Helpdesk Analyst (Hybrid)
Trillium Staffing, Everett, MA, United States
A staffing solutions provider is seeking a Quality Assurance Analyst & Helpdesk Specialist in Everett, MA for a hybrid role. The ideal candidate will support Salesforce applications, performing functional testing and providing end-user assistance. Responsibilities include troubleshooting, managing support tickets, and creating documentation. Candidates should have a Bachelor's degree and 3-6 years in QA support, with Salesforce experience. Excellent communication and problem-solving skills are necessary for success in this role.
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