Code Enforcement Manager
Mecklenburg County Government, Charlotte, NC, United States
Follow your calling, Find your career
Please apply by: 4/1/26
Salary Range: $83,000 - $122,000. This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Working at Mecklenburg County for LUESA (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations.
Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.
More About the Role This position involves managing and supervising customer service, code plan examiners, supervisors, and front-line staff. It focuses on effectively and efficiently supporting both customers and staff by enforcing all relevant codes and regulations while addressing any general inquiries. The role is responsible for delivering high-quality customer service and ensuring customer expectations regarding building codes and general questions are met or exceeded. Additionally, this position collaborates with senior management and the executive team to develop and implement various initiatives. It facilitates the creation of strategies and performance measures, continually improves processes, manages customer expectations, and serves as an ombudsman for Mecklenburg County Code Enforcement.
Position Summary Manage and supervise, administrative of code enforcement function of the team to effectively and efficiently enforce all applicable codes. Works with staff and professional designer community working / handling more complex consultations, investigations, evaluations and planning, and/or determination of life safety impacts of work processes. This Manager position is responsible for serving as a leader and is responsible for project management oversight, delegation, the review of environmental, infrastructure and implementation of projects/plans according to codes and regulations.
Essential Functions
Manage staff by prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and disciplinary recommendations
Solve complex code interpretation issues
Review and make recommendations on state statutes and code changes
Establish policies and procedures
Serve as a liaison, task team member, or chairman of technical and customer service teams within the Code Enforcement Division
Provide technical guidance and advice regarding applicable code enforcement regulations to Architects, Professional Engineers, Contractors, the general public, and/or other interested parties in person, over the phone, or in writing
Administer, monitor, and evaluate specialized programs and/or ordinances related to code enforcement
Serve as a liaison with employees, citizens, and external organizations; represents the County at a variety of meetings, public events, training sessions, on committees, and/or other related events
Participate in change efforts that assist organization to transform to new business models and assist in development, recommend and implement new processes, standards or operational plans that will have impact on the achievement of functional results
Assist with budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures
Coordinate with peer Code Enforcement Managers to assure consistency within the department
Ability to manage all HR requirements in relation to staff
Minimum Qualifications Experience Minimum of six years of code related experience and/or seven years in the design or construction industry including one year of supervisory experience or completion of an approved supervisory training program.
Education Bachelor’s degree in Architecture, Construction Management, Engineering. Combination of relevant education and relevant experience accepted? Yes.
Licenses and Certifications
Annual Motor Vehicle Record (MVR) check required
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges
Ability to obtain at least one Level III Certificate from the North Carolina Qualifications Board within one year of hire
Course certification in legal aspects of building code enforcement in North Carolina
Preferred Qualifications Professional Engineer or Architecture.
Knowledge, Skills and Abilities
Knowledge of Management principles
Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes
Advanced code enforcement principles and practices
Public relations principles
Code enforcement operations, services, and activities
Budgeting principles and practices
Skills
Monitoring and evaluating employees
Prioritizing and assigning work
Using computers and related software applications
Reading and interpreting construction documents
Speaking in public
Developing and recommending policies and procedures
Public relations
Interpreting and applying applicable laws, codes, and regulations
Preparing reports
Reading and interpreting blueprints and plans
Preparing and monitoring budgets
Mediating, negotiating, and resolving conflict
Preparing proposed ordinances and code amendments
Abilities
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
Delegating Responsibility: Allocating decision‑making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness
Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it
Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently
Planning and Organization: Establishing courses of action for self and others to ensure that work is completed efficiently
Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position‑related areas; keeping up with current developments and trends in areas of expertise
Computer Skills Proficient in various computer applications including Microsoft Office Suite
Work Environment Works in outdoor exposed to weather conditions
Selection This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. No
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
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Please apply by: 4/1/26
Salary Range: $83,000 - $122,000. This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Working at Mecklenburg County for LUESA (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations.
Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.
More About the Role This position involves managing and supervising customer service, code plan examiners, supervisors, and front-line staff. It focuses on effectively and efficiently supporting both customers and staff by enforcing all relevant codes and regulations while addressing any general inquiries. The role is responsible for delivering high-quality customer service and ensuring customer expectations regarding building codes and general questions are met or exceeded. Additionally, this position collaborates with senior management and the executive team to develop and implement various initiatives. It facilitates the creation of strategies and performance measures, continually improves processes, manages customer expectations, and serves as an ombudsman for Mecklenburg County Code Enforcement.
Position Summary Manage and supervise, administrative of code enforcement function of the team to effectively and efficiently enforce all applicable codes. Works with staff and professional designer community working / handling more complex consultations, investigations, evaluations and planning, and/or determination of life safety impacts of work processes. This Manager position is responsible for serving as a leader and is responsible for project management oversight, delegation, the review of environmental, infrastructure and implementation of projects/plans according to codes and regulations.
Essential Functions
Manage staff by prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and disciplinary recommendations
Solve complex code interpretation issues
Review and make recommendations on state statutes and code changes
Establish policies and procedures
Serve as a liaison, task team member, or chairman of technical and customer service teams within the Code Enforcement Division
Provide technical guidance and advice regarding applicable code enforcement regulations to Architects, Professional Engineers, Contractors, the general public, and/or other interested parties in person, over the phone, or in writing
Administer, monitor, and evaluate specialized programs and/or ordinances related to code enforcement
Serve as a liaison with employees, citizens, and external organizations; represents the County at a variety of meetings, public events, training sessions, on committees, and/or other related events
Participate in change efforts that assist organization to transform to new business models and assist in development, recommend and implement new processes, standards or operational plans that will have impact on the achievement of functional results
Assist with budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for budget items; monitors and controls expenditures
Coordinate with peer Code Enforcement Managers to assure consistency within the department
Ability to manage all HR requirements in relation to staff
Minimum Qualifications Experience Minimum of six years of code related experience and/or seven years in the design or construction industry including one year of supervisory experience or completion of an approved supervisory training program.
Education Bachelor’s degree in Architecture, Construction Management, Engineering. Combination of relevant education and relevant experience accepted? Yes.
Licenses and Certifications
Annual Motor Vehicle Record (MVR) check required
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges
Ability to obtain at least one Level III Certificate from the North Carolina Qualifications Board within one year of hire
Course certification in legal aspects of building code enforcement in North Carolina
Preferred Qualifications Professional Engineer or Architecture.
Knowledge, Skills and Abilities
Knowledge of Management principles
Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes
Advanced code enforcement principles and practices
Public relations principles
Code enforcement operations, services, and activities
Budgeting principles and practices
Skills
Monitoring and evaluating employees
Prioritizing and assigning work
Using computers and related software applications
Reading and interpreting construction documents
Speaking in public
Developing and recommending policies and procedures
Public relations
Interpreting and applying applicable laws, codes, and regulations
Preparing reports
Reading and interpreting blueprints and plans
Preparing and monitoring budgets
Mediating, negotiating, and resolving conflict
Preparing proposed ordinances and code amendments
Abilities
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
Delegating Responsibility: Allocating decision‑making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness
Information Monitoring: Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it
Managing Work: Effectively managing one’s time and resources to ensure that work is completed efficiently
Planning and Organization: Establishing courses of action for self and others to ensure that work is completed efficiently
Technical/Professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position‑related areas; keeping up with current developments and trends in areas of expertise
Computer Skills Proficient in various computer applications including Microsoft Office Suite
Work Environment Works in outdoor exposed to weather conditions
Selection This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. No
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
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