Strategic Engagement Lead, Life Sciences
Datavant Corporation, New York, NY, United States
Strategic Engagement Lead, Life Sciences
Location: New York, NY | Type: Full‑time regular
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers and life sciences companies.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team passionate about creating transformative change in healthcare.
What We’re Looking For We are looking for an experienced Strategic Engagement Lead who thrives in a fast‑paced environment. Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long‑term, expansive relationships. This role includes responsibilities for commercial outcomes (value realization, customer satisfaction, renewals) and post‑sale activities (delivery, adoption, advocacy, retention).
What You Will Do
Own account management and value management for a dedicated portfolio of up to 15 biopharma accounts, accelerating value within the portfolio.
Lead with curiosity, learning and understanding customer goals and how our solutions support those goals.
Excel in advanced program management and decision‑making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to elevate complex edge cases effectively.
Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.
Thrive in a fast‑paced, continuous‑improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
Work effectively with your cross‑functional partners—surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
Take a self‑service‑first approach to problem solving and navigating questions internally and externally.
Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
Help create a company‑wide culture of customer‑centricity.
What You Need to Succeed
7+ years experience in healthcare technology and customer‑facing roles (required)
Proven ability to build deep, trust‑based relationships with customer stakeholders
Seasoned strategic program and project manager focused on connective‑thinking that puts client value at the center of everything
Skilled at expanding relationships beyond direct contacts through rapport‑building
Demonstrated ownership of complex, high‑value customer accounts
Strategic thinker who connects cross‑customer trends to shape value propositions
Effective and empathetic internal and external communication
Previous experience working in one or more of the following areas (required):
Experience within RWD health analytics companies, CROs, or systems integrators in the healthcare sector
Application of RWD and RWE in the pharmaceutical and life sciences space
Understanding of drug development and/or clinical trials
Living within commutable distance to our office in New York City, NY and able to commute to the office and to client sites periodically
This job is not eligible for employment sponsorship.
We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
The estimated base salary range (not including variable pay) for this role is: $120,000 — $150,000 USD.
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Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem—including providers, health plans, researchers and life sciences companies.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team passionate about creating transformative change in healthcare.
What We’re Looking For We are looking for an experienced Strategic Engagement Lead who thrives in a fast‑paced environment. Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long‑term, expansive relationships. This role includes responsibilities for commercial outcomes (value realization, customer satisfaction, renewals) and post‑sale activities (delivery, adoption, advocacy, retention).
What You Will Do
Own account management and value management for a dedicated portfolio of up to 15 biopharma accounts, accelerating value within the portfolio.
Lead with curiosity, learning and understanding customer goals and how our solutions support those goals.
Excel in advanced program management and decision‑making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to elevate complex edge cases effectively.
Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores.
Thrive in a fast‑paced, continuous‑improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business.
Work effectively with your cross‑functional partners—surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
Take a self‑service‑first approach to problem solving and navigating questions internally and externally.
Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work.
Help create a company‑wide culture of customer‑centricity.
What You Need to Succeed
7+ years experience in healthcare technology and customer‑facing roles (required)
Proven ability to build deep, trust‑based relationships with customer stakeholders
Seasoned strategic program and project manager focused on connective‑thinking that puts client value at the center of everything
Skilled at expanding relationships beyond direct contacts through rapport‑building
Demonstrated ownership of complex, high‑value customer accounts
Strategic thinker who connects cross‑customer trends to shape value propositions
Effective and empathetic internal and external communication
Previous experience working in one or more of the following areas (required):
Experience within RWD health analytics companies, CROs, or systems integrators in the healthcare sector
Application of RWD and RWE in the pharmaceutical and life sciences space
Understanding of drug development and/or clinical trials
Living within commutable distance to our office in New York City, NY and able to commute to the office and to client sites periodically
This job is not eligible for employment sponsorship.
We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
The estimated base salary range (not including variable pay) for this role is: $120,000 — $150,000 USD.
#J-18808-Ljbffr