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Senior Manager, Offsite and Self Service Product- CVS Media Exchange (CMX)

Rhode Island Bar Assn., Woonsocket, RI, United States


We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

CVS Media Exchange (CMX) is shaping the future of retail media. We empower suppliers, merchants, store teams, brand advertisers, and agencies through full‑funnel media solutions powered by CVS's unmatched in‑store and online data. Our reach, scale, and insight capabilities enable measurable outcomes—and we're only getting started.

The Senior Manager, Offsite & Self‑Service will play a pivotal, highly visible role in standing up a scalable self‑service platform that unlocks growth for advertisers and operational efficiency for CVS.

Reporting to the Director of Offsite Product, this role is ideal for a hands‑on builder, an inspiring team leader, and a forward‑thinking innovator eager to create something new in a fast‑evolving industry.

Key Responsibilities Self‑Service Product Leadership

Lead the strategy, planning, and end‑to‑end implementation of CMX's first enterprise‑level self‑service solution.

Serve as the product owner and strategic driver, setting vision and direction while ensuring flawless execution.

Design a future‑forward roadmap that evolves with advertiser needs, retail media trends, and CVS business priorities.

Innovative Thinking & Future Building

Champion a culture of innovation within the product function – bringing fresh ideas, new capabilities, and creative problem‑solving to the table.

Identify emerging technology opportunities and industry trends to keep CVS at the forefront of retail media innovation.

Work with leadership to shape long‑term product strategy, tech investments, and new revenue opportunities.

Team Leadership & Development

Lead, mentor, and grow a product team across the full development lifecycle.

Foster a collaborative, inclusive, and high‑performance culture grounded in curiosity, ownership, and innovation.

Coach team members through complex problem‑solving, stakeholder management, and product thinking.

Cross‑Functional Influence

Partner closely with Marketing, Sales, Operations, Data Engineering, and Data Science to ensure alignment, integration, and successful adoption.

Act as the connective tissue across functions, translating strategy into action and removing roadblocks for the team.

Data‑Driven Optimization

Monitor platform performance and govern KPI reporting including adoption, activation, revenue, retention, and campaign outcomes.

Use data insights to continuously improve the product experience, inform business decisions, and recommend enhancements.

Technical Troubleshooting & Problem Solving

Diagnose and resolve technical platform challenges—ensuring the self‑service experience is reliable, intuitive, and high performing.

Work collaboratively with engineering and vendors to identify root causes and deploy effective solutions.

Office Hybrid model with 2 onsite days/week at one of these locations:

New York / Soho area, NY

Wellesley, MA or Boston, MA

Woonsocket, RI

Blue Bell, PA

Chicago, IL

Required Qualifications

5+ years of experience in programmatic media and self‑service DSPs

3+ years in product strategy or project management

3+ years of data analysis

Experience leading or mentoring teams (formally or informally)

Preferred Qualifications

Deep understanding of programmatic media, including measurement, optimization, and ad tech integrations

Proven experience building or scaling self‑service advertising platforms

Excellent communication and storytelling skills

Strong cross‑functional leadership capabilities

High initiative, strong ownership mindset, and a passion for building

Experience in pharmaceutical or healthcare industries a plus

Education Bachelor's degree in a relevant field or equivalent (HS Diploma and 4 years of experience) required

Pay Range The typical pay range for this role is:

$82,940.00 - $199,144.00

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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