ASAP Program Director for Recruitment and Program Support (HEO)
City University of New York, New York, NY, United States
ASAP Program Director for Recruitment and Program Support (HEO)
POSITION DETAILS
The Borough of Manhattan Community College (BMCC), part of the City University of New York (CUNY) system, is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.
ASAP supports motivated students earn an associate's degree within three years. The program emphasizes enriched academic, financial, and personal support, including comprehensive and personalized advisement, career development, academic support services, scholarships, MTA OMNY cards, and textbook funding. BMCC ASAP is the largest ASAP at CUNY, supporting over 5700 students each year.
Reporting to the Executive Director, the Director for Recruitment and Program Support is responsible for vision, strategic planning and the implementation of initiatives designed to promote student success.
POSITION RESPONSIBILITES:
Supervise teams responsible for Academic Support Services, Career Development, Engagement, Financial Aid, Operations, Recruitment, and Database Management
Direct the creation and implementation of strategies to achieve annual recruitment targets, financial aid application completion, engagement goals, and career benchmarks for over 5700 students
Manage the collection and integrity of program queries to track student success and the submission of reports
Supervise the management of office operations
Manage the development and approval of marketing materials and outreach efforts for recruitment and engagement programming
Represent BMCC ASAP at various college and University meetings
QUALIFICATIONS Minimum: Bachelor's degree in appropriate discipline with a minimum of eight years related experience.
Preferred:
Master's preferred
Strong understanding and interest in serving students from diverse backgrounds
Creative and adaptable with strong analytical and interpersonal skills
Program development experience, including experience implementing new, multi-faceted initiatives with strict deadlines and evolving priorities
Experience with data management and tracking to promote student success
Strong strategic project management and facilitation experience
Strong organizational and problem‑solving skills
Collaborative leader with experience working with cross‑functional teams
Flexibility working with faculty, administrators, students and external stakeholders
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite (Outlook, Excel, Word), databases, project
CUNY TITLE OVERVIEW
Develops and implements policy to meet the Program's mission, collaborating with other College units
Administers a comprehensive portfolio of services, and assesses the various components of the ASAP program to improve services to students
Provides a highly‑supportive environment by overseeing staff such as advisors and job developers and by developing relevant programs, workshops, and activities
Manages tracking, reporting, and analysis of outcomes data, and systems to track and manage individual students' progress
Manages staff and budget consistent with program goals
Performs related duties as assigned
CUNY TITLE Higher Education Officer
FLSA Exempt
COMPENSATION AND BENEFITS Salary range is $109,898 - $122,201; commensurate with qualifications, education and experience
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well‑being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY For full consideration, submit a cover letter and resume online via CUNY's web‑based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31920&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers
CLOSING DATE April 7, 2026
JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID:
31920
Location:
Borough of Manhattan CC
Job Type:
Full-Time
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ASAP supports motivated students earn an associate's degree within three years. The program emphasizes enriched academic, financial, and personal support, including comprehensive and personalized advisement, career development, academic support services, scholarships, MTA OMNY cards, and textbook funding. BMCC ASAP is the largest ASAP at CUNY, supporting over 5700 students each year.
Reporting to the Executive Director, the Director for Recruitment and Program Support is responsible for vision, strategic planning and the implementation of initiatives designed to promote student success.
POSITION RESPONSIBILITES:
Supervise teams responsible for Academic Support Services, Career Development, Engagement, Financial Aid, Operations, Recruitment, and Database Management
Direct the creation and implementation of strategies to achieve annual recruitment targets, financial aid application completion, engagement goals, and career benchmarks for over 5700 students
Manage the collection and integrity of program queries to track student success and the submission of reports
Supervise the management of office operations
Manage the development and approval of marketing materials and outreach efforts for recruitment and engagement programming
Represent BMCC ASAP at various college and University meetings
QUALIFICATIONS Minimum: Bachelor's degree in appropriate discipline with a minimum of eight years related experience.
Preferred:
Master's preferred
Strong understanding and interest in serving students from diverse backgrounds
Creative and adaptable with strong analytical and interpersonal skills
Program development experience, including experience implementing new, multi-faceted initiatives with strict deadlines and evolving priorities
Experience with data management and tracking to promote student success
Strong strategic project management and facilitation experience
Strong organizational and problem‑solving skills
Collaborative leader with experience working with cross‑functional teams
Flexibility working with faculty, administrators, students and external stakeholders
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite (Outlook, Excel, Word), databases, project
CUNY TITLE OVERVIEW
Develops and implements policy to meet the Program's mission, collaborating with other College units
Administers a comprehensive portfolio of services, and assesses the various components of the ASAP program to improve services to students
Provides a highly‑supportive environment by overseeing staff such as advisors and job developers and by developing relevant programs, workshops, and activities
Manages tracking, reporting, and analysis of outcomes data, and systems to track and manage individual students' progress
Manages staff and budget consistent with program goals
Performs related duties as assigned
CUNY TITLE Higher Education Officer
FLSA Exempt
COMPENSATION AND BENEFITS Salary range is $109,898 - $122,201; commensurate with qualifications, education and experience
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well‑being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY For full consideration, submit a cover letter and resume online via CUNY's web‑based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:
https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31920&PostingSeq=1
Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service –>Careers
CLOSING DATE April 7, 2026
JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID:
31920
Location:
Borough of Manhattan CC
Job Type:
Full-Time
#J-18808-Ljbffr