E-Commerce Manager
Ring's End, Inc, Stratford, CT, United States
Ring's End, Inc. , of
Stratford, CT
is hiring a
full‑time
E‑Commerce Manager.
We offer this full‑time position a
competitive wage.
Our employees enjoy
comprehensive benefits
including,
traditional and Roth 401K, 3% 401K safe harbor company contribution, various medical insurance plans, FSA & DCA, employee discounts on our products and materials, life/accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), employee assistance program, and a legal counseling program . If this opportunity sounds right for you, apply today!
ABOUT RING'S END INC We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners.
Our growth and success are due to our team of professionals. We employ the best team in the industry, ensuring we maintain a
diverse
and
evolving
work environment that values
cooperation and teamwork . We look for innovation and continuous improvement in everything we do. We're looking for more to join us!
Position Summary As a leader, the primary job is to inspire greatness in the team by serving as a coach who consistently helps people to be happy, great human beings, who do great work. The role of the E‑Commerce Manager is to provide oversight of the Company's website (RingsEnd.com), the employees and outside vendors who work with the site. Responsibility is to manage the operation of the RingsEnd.com sales operation including the digital product catalog and the B2B customer portal. Management of the website performance, coordination of logistics and customer service, and work closely with internal teams including, but not limited to Marketing, Purchasing, Sales, Credit, and Dispatch. The incumbent collaborates with external vendors for search engine optimization (SEO), website development, email marketing, and shipping services while leading projects and developing team skills to support continued E‑Commerce growth.
Position Requirements This position requires the incumbent to be flexible and adaptable to the changes rapidly effecting the position. A deep knowledge of Ring's End Products and Services is required along with strong project management, organizational and problem‑solving skills. A strong understanding of SEO, email marketing, and digital merchandizing strategies is crucial to position and department success. Experience analyzing website performance, sales metrics, and customer behavior, and familiarity with B2B e‑commerce platforms and customer portals. A positive, supportive attitude will be critical in building an effective team, requiring clear concise communication for employees and vendor collaboration. Knowledge of logistics, order fulfillment, and shipping carriers (parcel and LTL).
Duties Include E-Commerce Operations & Sales Manage and optimize the Ring's End's e-commerce platform to drive online sales growth and lead generation. Monitor sales performance, site metrics, and customer behavior to identify opportunities for improvement. Develop strategies to increase conversion, average order value, and customer retention. Oversee pricing consistency, promotions, and merchandising across the digital platform.
Digital Product Catalog Management Maintain and improve the online product catalog including product data, descriptions, specifications, images, and categorization. Ensure accuracy and completeness of product information across all digital channels. Coordinate with buyers and marketing to launch new products and manage seasonal updates.
B2B Customer Portal Manage and continuously improve the B2B customer portal experience. Work with internal teams to ensure customers have access to pricing, account information, payments, and ordering tools.
Website Development & Optimization Collaborate with developers and digital vendors to maintain and enhance the e-commerce website. Lead website improvements including functionality, UX/UI, performance optimization, and SEO. Coordinate digital projects such as platform enhancements, integrations, and feature development.
Logistics & Fulfillment Coordinate shipping and fulfillment operations with internal teams and external shipping vendors. Manage relationships with common carriers, LTL providers, and other logistics partners. Work with stores, warehouse and shipping teams to ensure efficient order processing for both Will Call and Delivery.
Customer Service Oversee online customer service operations including order inquiries, issue resolution, and post-purchase support. Implement processes to ensure high-quality customer experience across digital channels.
Team Leadership & Development Lead and manage the e-commerce team responsible for website development, product catalog management, order fulfillment coordination, and digital customer service. Establish clear performance expectations, priorities, and workflows to ensure efficient execution across web operations, logistics coordination, and customer support. Coach and develop team members to build technical, operational, and customer service capabilities that support continued growth of the online business. Coordinate cross‑functional collaboration between the e-commerce team, Marketing, Buyers, Store Operations, and Shipping to ensure alignment on digital initiatives Identify opportunities to improve processes, automation, and team structure to increase efficiency and scalability of e-commerce operations Foster a collaborative, customer‑focused culture that supports problem solving, accountability, and continuous improvement.
If you are excited about this full‑time management opportunity and meet these requirements, don't delay.
Apply today
and join our management team!
#J-18808-Ljbffr
Stratford, CT
is hiring a
full‑time
E‑Commerce Manager.
We offer this full‑time position a
competitive wage.
Our employees enjoy
comprehensive benefits
including,
traditional and Roth 401K, 3% 401K safe harbor company contribution, various medical insurance plans, FSA & DCA, employee discounts on our products and materials, life/accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), employee assistance program, and a legal counseling program . If this opportunity sounds right for you, apply today!
ABOUT RING'S END INC We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners.
Our growth and success are due to our team of professionals. We employ the best team in the industry, ensuring we maintain a
diverse
and
evolving
work environment that values
cooperation and teamwork . We look for innovation and continuous improvement in everything we do. We're looking for more to join us!
Position Summary As a leader, the primary job is to inspire greatness in the team by serving as a coach who consistently helps people to be happy, great human beings, who do great work. The role of the E‑Commerce Manager is to provide oversight of the Company's website (RingsEnd.com), the employees and outside vendors who work with the site. Responsibility is to manage the operation of the RingsEnd.com sales operation including the digital product catalog and the B2B customer portal. Management of the website performance, coordination of logistics and customer service, and work closely with internal teams including, but not limited to Marketing, Purchasing, Sales, Credit, and Dispatch. The incumbent collaborates with external vendors for search engine optimization (SEO), website development, email marketing, and shipping services while leading projects and developing team skills to support continued E‑Commerce growth.
Position Requirements This position requires the incumbent to be flexible and adaptable to the changes rapidly effecting the position. A deep knowledge of Ring's End Products and Services is required along with strong project management, organizational and problem‑solving skills. A strong understanding of SEO, email marketing, and digital merchandizing strategies is crucial to position and department success. Experience analyzing website performance, sales metrics, and customer behavior, and familiarity with B2B e‑commerce platforms and customer portals. A positive, supportive attitude will be critical in building an effective team, requiring clear concise communication for employees and vendor collaboration. Knowledge of logistics, order fulfillment, and shipping carriers (parcel and LTL).
Duties Include E-Commerce Operations & Sales Manage and optimize the Ring's End's e-commerce platform to drive online sales growth and lead generation. Monitor sales performance, site metrics, and customer behavior to identify opportunities for improvement. Develop strategies to increase conversion, average order value, and customer retention. Oversee pricing consistency, promotions, and merchandising across the digital platform.
Digital Product Catalog Management Maintain and improve the online product catalog including product data, descriptions, specifications, images, and categorization. Ensure accuracy and completeness of product information across all digital channels. Coordinate with buyers and marketing to launch new products and manage seasonal updates.
B2B Customer Portal Manage and continuously improve the B2B customer portal experience. Work with internal teams to ensure customers have access to pricing, account information, payments, and ordering tools.
Website Development & Optimization Collaborate with developers and digital vendors to maintain and enhance the e-commerce website. Lead website improvements including functionality, UX/UI, performance optimization, and SEO. Coordinate digital projects such as platform enhancements, integrations, and feature development.
Logistics & Fulfillment Coordinate shipping and fulfillment operations with internal teams and external shipping vendors. Manage relationships with common carriers, LTL providers, and other logistics partners. Work with stores, warehouse and shipping teams to ensure efficient order processing for both Will Call and Delivery.
Customer Service Oversee online customer service operations including order inquiries, issue resolution, and post-purchase support. Implement processes to ensure high-quality customer experience across digital channels.
Team Leadership & Development Lead and manage the e-commerce team responsible for website development, product catalog management, order fulfillment coordination, and digital customer service. Establish clear performance expectations, priorities, and workflows to ensure efficient execution across web operations, logistics coordination, and customer support. Coach and develop team members to build technical, operational, and customer service capabilities that support continued growth of the online business. Coordinate cross‑functional collaboration between the e-commerce team, Marketing, Buyers, Store Operations, and Shipping to ensure alignment on digital initiatives Identify opportunities to improve processes, automation, and team structure to increase efficiency and scalability of e-commerce operations Foster a collaborative, customer‑focused culture that supports problem solving, accountability, and continuous improvement.
If you are excited about this full‑time management opportunity and meet these requirements, don't delay.
Apply today
and join our management team!
#J-18808-Ljbffr