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Sales Professional - Inside Sales

Service Corporation International, Houston, TX, United States


Job Profile Summary As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete coursework, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.

Job Responsibilities

Develop trusting relationships with prospective and existing client families to generate sales leads. Input prospective client contact information in the Customer Relationship Management (CRM) system.

Take initiative to contact prospective clients and schedule sales appointments to meet their schedule, including evenings and weekends.

Apply listening and empathy skills to guide prospective clients through the pre-planning process and selection of services and property that most appropriately meet their needs. Show property and property features to prospective families for both pre- and at-need sales. Explain insurance product features. Complete sales and insurance contracts ensuring accuracy and completeness.

Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop the sales pipeline.

Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinate sales efforts with team members and other departments as appropriate.

Seek manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Minimum Qualifications Education

High School Diploma or equivalent

Licenses

Ability to obtain and maintain an insurance license as required by state/province

Current state/province‑issued driver’s license with an acceptable driving record

Experience

Sales or customer experience preferred

Previous experience with Customer Relationship Management (CRM) systems preferred

Knowledge, Skills and Abilities

Proficient computer skills, including MS Office suite

Proficient computer skills with CRM and social networking apps preferred

Professional demeanor and communication skills

Bilingual, knowledge of another language preferred

Professional attire required when meeting clients or representing the company

Available to work evenings and weekends

Compensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Location: Houston, TX 77024

Job Type: Full time

Employer: Earthman Funeral Directors

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