
Sales Professional - Inside Sales
Service Corporation International, Houston, TX, United States
Job Profile Summary
As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete coursework, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.
Job Responsibilities
Develop trusting relationships with prospective and existing client families to generate sales leads. Input prospective client contact information in the Customer Relationship Management (CRM) system.
Take initiative to contact prospective clients and schedule sales appointments to meet their schedule, including evenings and weekends.
Apply listening and empathy skills to guide prospective clients through the pre-planning process and selection of services and property that most appropriately meet their needs. Show property and property features to prospective families for both pre- and at-need sales. Explain insurance product features. Complete sales and insurance contracts ensuring accuracy and completeness.
Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop the sales pipeline.
Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinate sales efforts with team members and other departments as appropriate.
Seek manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.
Minimum Qualifications Education
High School Diploma or equivalent
Licenses
Ability to obtain and maintain an insurance license as required by state/province
Current state/province‑issued driver’s license with an acceptable driving record
Experience
Sales or customer experience preferred
Previous experience with Customer Relationship Management (CRM) systems preferred
Knowledge, Skills and Abilities
Proficient computer skills, including MS Office suite
Proficient computer skills with CRM and social networking apps preferred
Professional demeanor and communication skills
Bilingual, knowledge of another language preferred
Professional attire required when meeting clients or representing the company
Available to work evenings and weekends
Compensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Location: Houston, TX 77024
Job Type: Full time
Employer: Earthman Funeral Directors
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Job Responsibilities
Develop trusting relationships with prospective and existing client families to generate sales leads. Input prospective client contact information in the Customer Relationship Management (CRM) system.
Take initiative to contact prospective clients and schedule sales appointments to meet their schedule, including evenings and weekends.
Apply listening and empathy skills to guide prospective clients through the pre-planning process and selection of services and property that most appropriately meet their needs. Show property and property features to prospective families for both pre- and at-need sales. Explain insurance product features. Complete sales and insurance contracts ensuring accuracy and completeness.
Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop the sales pipeline.
Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinate sales efforts with team members and other departments as appropriate.
Seek manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.
Minimum Qualifications Education
High School Diploma or equivalent
Licenses
Ability to obtain and maintain an insurance license as required by state/province
Current state/province‑issued driver’s license with an acceptable driving record
Experience
Sales or customer experience preferred
Previous experience with Customer Relationship Management (CRM) systems preferred
Knowledge, Skills and Abilities
Proficient computer skills, including MS Office suite
Proficient computer skills with CRM and social networking apps preferred
Professional demeanor and communication skills
Bilingual, knowledge of another language preferred
Professional attire required when meeting clients or representing the company
Available to work evenings and weekends
Compensation $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Location: Houston, TX 77024
Job Type: Full time
Employer: Earthman Funeral Directors
#J-18808-Ljbffr