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UIC Library – ITTA Web Services and User Experience Coordinator

Austin Community College, Chicago, IL, United States


UIC Library - ITTA Web Services and User Experience Coordinator University of Illinois at Chicago, University Library

IT Technical Associate - Web Services and User Experience Coordinator

Job Summary The Library Web Services and User Experience Coordinator leads and participates in the design, maintenance, and functionality of the Library website to ensure access to information about Library services and seamless access to external research resources and other content platforms provided by vendors and external partners. The Coordinator also manages the Library intranet.

Duties and Responsibilities Website and applications

Maintains and monitors the Library website functionality and the accuracy of content

Responds to and resolves website issues

Collaborates with internal and external partners to maintain current library information and access to vendor-provided products

Maintains the library intranet and trains library staff to use it

Usability and Accessibility

Establishes, disseminates, and applies usability, accessibility, and technical standards

Provides regular and custom reports on traffic and website performance

Conducts usability and accessibility assessments and implements improvements based on user feedback

University standards

Applies UIC brand identity and marketing strategy including messaging and visual standards; conveys the depth of collection resources available through the UIC Library

Collaborates with external departments and library employees to maximize the vibrancy of the UIC Library site within the strategies and requirements of the university

Collaborates with the UIC Library Director of Communications to synchronize Library messaging and maximize all of the Library’s publicity media

Collaborates with UIC Strategic Marketing and Communications to ensure the website reflects the UIC brand and messages

May supervise student employees working on the website

Performs other duties as assigned

Minimum Qualifications Required

Bachelor’s degree or equivalent experience

Minimum five years progressively responsible experience in web user experience design and administration

Preferred qualifications

Experience maintaining websites in a library and working with integrated library systems, information product vendors, and collaborative resource sharing programs

Video and photo editing skills

Master’s degree from a program accredited by the American Library Association

Work hours Monday - Friday, 8:30 am-5pm (full onsite)

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