Home Mortgage Default Operations Specialist
Citizens Bank, Glen Allen, VA, United States
Description
Home Mortgage Operations Specialist performs accounting functions for internal business lines such as Foreclosure, Litigation, Bankruptcy and Loss Mitigation. Home Mortgage Operations Specialist completes processes in accordance with investor/insurer guidelines and statutory requirements. Accounting functions are often complex and multi-layered and must be completed in a manner that protects our ability to file and collect investor/insurer Claims.
Primary responsibilities include
Completing Foreclosure and Deed-in-lieu Removals and Re-adds
Processing Foreclosure 3rd Party sales proceeds, Redemptions and investor Charge offs
Processing Reinstatements, Payoffs and Settlements on Foreclosure and Litigated Loans
Completing Bankruptcy Cram downs and Lien Strips
Combining Multiple Liens in REO
Completing Loan Modification Capitalization, Partial Claims and Payment Deferrals
Processing Loss Mitigation Short Sales
Processing Suspense funds and Payment reversals
Researching and Reconciling General Ledger accounts
Assisting with post application Quality Control reviews
Assisting with Invoice management tasks and projects
Assisting management with various projects and other Investor Operations functions as needed.
Key Success factors include
Knowledge of the Foreclosure process and state and statutory Foreclosure requirements
Knowledge of Loss Mitigation Retention and Litigation options
Knowledge of Bankruptcy processes
Ability to solve complex accounting issues
Ability to multi- task and meet firm deadlines
Qualifications, Education, Certifications and/or Other Professional Credentials
3 to 5 years of experience with home Mortgage Default Management, Loss Mitigation, Foreclosure, Bankruptcy or extensive Cash Management Processing
Strong Accounting background
Knowledge of Investor/Insurer default management requirements
Experience with Corporate Advance and General Ledger Accounts
Strong organizational , analytical and problem-solving skills
Ability to solve complex accounting issues
Excellent communication skills
Strong attention to detail
Ability to manage competing priorities
Knowledge of MSP
Strong Microsoft office skills(Excel/Word)
Education-Certifications and/or other professional Credentials: HS Diploma, College degree, Associates degree and/or minimum of 3 years mortgage default servicing experience
Hours & Work Schedule
Hours per Week:40
Work Schedule: Monday - Friday 8:00am-5:00pm
Position will be in-office 4 days a week, 1 day remote
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
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Primary responsibilities include
Completing Foreclosure and Deed-in-lieu Removals and Re-adds
Processing Foreclosure 3rd Party sales proceeds, Redemptions and investor Charge offs
Processing Reinstatements, Payoffs and Settlements on Foreclosure and Litigated Loans
Completing Bankruptcy Cram downs and Lien Strips
Combining Multiple Liens in REO
Completing Loan Modification Capitalization, Partial Claims and Payment Deferrals
Processing Loss Mitigation Short Sales
Processing Suspense funds and Payment reversals
Researching and Reconciling General Ledger accounts
Assisting with post application Quality Control reviews
Assisting with Invoice management tasks and projects
Assisting management with various projects and other Investor Operations functions as needed.
Key Success factors include
Knowledge of the Foreclosure process and state and statutory Foreclosure requirements
Knowledge of Loss Mitigation Retention and Litigation options
Knowledge of Bankruptcy processes
Ability to solve complex accounting issues
Ability to multi- task and meet firm deadlines
Qualifications, Education, Certifications and/or Other Professional Credentials
3 to 5 years of experience with home Mortgage Default Management, Loss Mitigation, Foreclosure, Bankruptcy or extensive Cash Management Processing
Strong Accounting background
Knowledge of Investor/Insurer default management requirements
Experience with Corporate Advance and General Ledger Accounts
Strong organizational , analytical and problem-solving skills
Ability to solve complex accounting issues
Excellent communication skills
Strong attention to detail
Ability to manage competing priorities
Knowledge of MSP
Strong Microsoft office skills(Excel/Word)
Education-Certifications and/or other professional Credentials: HS Diploma, College degree, Associates degree and/or minimum of 3 years mortgage default servicing experience
Hours & Work Schedule
Hours per Week:40
Work Schedule: Monday - Friday 8:00am-5:00pm
Position will be in-office 4 days a week, 1 day remote
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
#J-18808-Ljbffr