Digital Marketplace Account Manager
BabyBjorn Inc., New York, NY, United States
Digital Marketplace Account Manager
BabyBjörn North America | New York, NY
About BabyBjörn
BabyBjörn is a premium Swedish family-owned company that manufactures safe and well-designed quality products for babies and parents worldwide. We are passionate about simplifying everyday life and helping families with young children enjoy precious moments. Our North American business spans the U.S., Canada, and Mexico, and we are committed to delivering exceptional products and experiences through both retail and digital channels.
Role Overview The Digital Marketplace Account Manager is responsible for driving BabyBjörn’s digital marketplace business across North America. This role leads the end-to-end commercial relationship with Amazon (US, CA, MX) and other key digital marketplaces, driving revenue growth, brand integrity, and operational excellence. Reporting to the General Manager, North America, this is a high-impact individual contributor role with significant ownership and visibility.
Key Responsibilities Amazon & Marketplace Management
Manage BabyBjörn’s Amazon business across the US, Canada, and Mexico (Vendor Central and/or Seller Central)
Develop and execute annual joint business plans with Amazon category teams
Lead all marketplace relationships, assortments, and results, including but not limited to Amazon, Walmart.com, and emerging marketplace partners
Monitor and maintain brand standards, pricing integrity (MAP compliance), and content quality across all marketplace platforms in partnership with our Global D2C team.
Sales & Revenue Growth
Build and execute short- and long-term sales strategies to grow marketplace revenue in line with company goals
Identify new marketplace opportunities, distribution channels, and growth levers
Develop promotional strategies and collaborate to maximize trade spend ROI with NA Performance Marketing Manager
Collaborate with the broader Sales team to ensure cohesive channel strategy and avoid conflict
Actively manage and execute catalog integrity according to NA segmentation strategy
Digital Shelf & Content Excellence
Partner with NA Marketing Team and Global Marketplace team to ensure best-in-class product detail pages, A+ content, brand stores, and digital assets across all platforms
Analyze and act on search performance, ratings & reviews, and competitive positioning
Ensure new product launches are executed with excellence across all marketplace channels
Maintain catalog integrity working with Global Product Safety and Compliance team to ensure all product certifications are current, listed, and adhere to retail partner needs
Operations & Forecasting
Collaborate with supply chain and operations to manage inventory health, in-stock rates, and fulfillment requirements specific to marketplace platforms
Provide accurate sales forecasts and contribute to overall demand planning
Manage chargebacks, shortages, and compliance requirements specific to marketplace operations
Analytics & Reporting
Track and report on key marketplace KPIs including sales, market share, traffic, conversion, and profitability
Leverage data tools (e.g., retail and seller platforms) to generate actionable insights
Present business reviews and strategic recommendations to senior leadership
Qualifications Required
2-4+ years of experience in digital marketplace or e-commerce sales, with demonstrated Amazon expertise (Vendor Central and/or Seller Central)
Proven track record of growing a brand’s Amazon or marketplace business in a consumer products environment
Strong analytical and data-driven mindset, with the ability to translate complex data into clear strategic decisions and actions
Highly commercial approach, with strong business acumen and the ability to balance revenue growth, profitability, and brand positioning
Cross functional mindset and way of working, collaborating effectively with marketing, operations, and Global teams to drive aligned outcome
Experience with MAP enforcement, brand registry, and managing unauthorized sellers
Familiarity with digital shelf management tools and retail media platforms (Amazon DSP, Sponsored Products/Brands)
Excellent communication, negotiation, and relationship management skills
Bachelor’s degree in Business, Marketing, or related field
Preferred
Experience in the juvenile products, baby, or premium consumer goods category
Familiarity with cross-border marketplace management (Canada and/or Mexico)
Experience working with international brands or parent companies
Proficiency tracking, interpreting, and actioning data related to wholesale sales in and retail sales out
Bilingual (Spanish) a +
What We Offer
Competitive base salary + performance bonus, and benefits package
Hybrid work environment based in New York, NY — 3 days in office
A collaborative, entrepreneurial culture with direct access to senior leadership
The opportunity to help shape the digital future of an iconic global brand
Yearly Salary Range: $95.000 – $105.000 + bonus
We look forward to receiving your application!
Applications will be reviewed on an ongoing basis, so submit yours as soon as possible. The final deadline is 31st of March 2026. Apply via Easy Apply on LinkedIn.
BabyBjörn AB is a Swedish, family-owned company that has around 190 employees within its Groups and develops, markets, and distributes children´s products, primarily for the age group 0-3 years. The company was founded in 1961, and since then more than 50 million children have been carried in our baby carriers. We have a turnover today of more than SEK 1 billion, and 95% of our sales are exports to more than fifty countries. As we exist for all types of families, no matter their structure, lifestyle, or identity, we strive for this to be reflected in our organization as well. More information is available at www.babybjorn.com
#J-18808-Ljbffr
Role Overview The Digital Marketplace Account Manager is responsible for driving BabyBjörn’s digital marketplace business across North America. This role leads the end-to-end commercial relationship with Amazon (US, CA, MX) and other key digital marketplaces, driving revenue growth, brand integrity, and operational excellence. Reporting to the General Manager, North America, this is a high-impact individual contributor role with significant ownership and visibility.
Key Responsibilities Amazon & Marketplace Management
Manage BabyBjörn’s Amazon business across the US, Canada, and Mexico (Vendor Central and/or Seller Central)
Develop and execute annual joint business plans with Amazon category teams
Lead all marketplace relationships, assortments, and results, including but not limited to Amazon, Walmart.com, and emerging marketplace partners
Monitor and maintain brand standards, pricing integrity (MAP compliance), and content quality across all marketplace platforms in partnership with our Global D2C team.
Sales & Revenue Growth
Build and execute short- and long-term sales strategies to grow marketplace revenue in line with company goals
Identify new marketplace opportunities, distribution channels, and growth levers
Develop promotional strategies and collaborate to maximize trade spend ROI with NA Performance Marketing Manager
Collaborate with the broader Sales team to ensure cohesive channel strategy and avoid conflict
Actively manage and execute catalog integrity according to NA segmentation strategy
Digital Shelf & Content Excellence
Partner with NA Marketing Team and Global Marketplace team to ensure best-in-class product detail pages, A+ content, brand stores, and digital assets across all platforms
Analyze and act on search performance, ratings & reviews, and competitive positioning
Ensure new product launches are executed with excellence across all marketplace channels
Maintain catalog integrity working with Global Product Safety and Compliance team to ensure all product certifications are current, listed, and adhere to retail partner needs
Operations & Forecasting
Collaborate with supply chain and operations to manage inventory health, in-stock rates, and fulfillment requirements specific to marketplace platforms
Provide accurate sales forecasts and contribute to overall demand planning
Manage chargebacks, shortages, and compliance requirements specific to marketplace operations
Analytics & Reporting
Track and report on key marketplace KPIs including sales, market share, traffic, conversion, and profitability
Leverage data tools (e.g., retail and seller platforms) to generate actionable insights
Present business reviews and strategic recommendations to senior leadership
Qualifications Required
2-4+ years of experience in digital marketplace or e-commerce sales, with demonstrated Amazon expertise (Vendor Central and/or Seller Central)
Proven track record of growing a brand’s Amazon or marketplace business in a consumer products environment
Strong analytical and data-driven mindset, with the ability to translate complex data into clear strategic decisions and actions
Highly commercial approach, with strong business acumen and the ability to balance revenue growth, profitability, and brand positioning
Cross functional mindset and way of working, collaborating effectively with marketing, operations, and Global teams to drive aligned outcome
Experience with MAP enforcement, brand registry, and managing unauthorized sellers
Familiarity with digital shelf management tools and retail media platforms (Amazon DSP, Sponsored Products/Brands)
Excellent communication, negotiation, and relationship management skills
Bachelor’s degree in Business, Marketing, or related field
Preferred
Experience in the juvenile products, baby, or premium consumer goods category
Familiarity with cross-border marketplace management (Canada and/or Mexico)
Experience working with international brands or parent companies
Proficiency tracking, interpreting, and actioning data related to wholesale sales in and retail sales out
Bilingual (Spanish) a +
What We Offer
Competitive base salary + performance bonus, and benefits package
Hybrid work environment based in New York, NY — 3 days in office
A collaborative, entrepreneurial culture with direct access to senior leadership
The opportunity to help shape the digital future of an iconic global brand
Yearly Salary Range: $95.000 – $105.000 + bonus
We look forward to receiving your application!
Applications will be reviewed on an ongoing basis, so submit yours as soon as possible. The final deadline is 31st of March 2026. Apply via Easy Apply on LinkedIn.
BabyBjörn AB is a Swedish, family-owned company that has around 190 employees within its Groups and develops, markets, and distributes children´s products, primarily for the age group 0-3 years. The company was founded in 1961, and since then more than 50 million children have been carried in our baby carriers. We have a turnover today of more than SEK 1 billion, and 95% of our sales are exports to more than fifty countries. As we exist for all types of families, no matter their structure, lifestyle, or identity, we strive for this to be reflected in our organization as well. More information is available at www.babybjorn.com
#J-18808-Ljbffr