Senior Account Technology Strategist
Citrix, Miami, FL, United States
The Account Technology Strategist is responsible for identifying and matching technologies with a customer’s business issues and objectives, driving innovation and wide-scale adoption. With field technology sales experience, the strategist uses professional concepts and company objectives to resolve complex problems creatively and effectively. The role assists in developing business value propositions around Citrix products and solutions, drives sales with technical expertise, account management skills, sales ability, and a superior customer focus, and participates as part of a sales team to achieve or exceed revenue targets.
Primary Duties / Responsibilities
Provide pre‑sales technical support of the sales process across Citrix products and solutions.
Assess the potential application of Citrix products to meet customers’ business needs.
Articulate industry trends and insights.
Serve as a trusted advisor and customer advocate.
Leverage knowledge of well‑known use cases where applicable.
Conduct product demonstrations and technical presentations remotely or at customer locations or Citrix facilities.
Coordinate and align cross‑functional resources to ensure customer needs are met.
Build complex proof‑of‑concept solutions for customer evaluations as part of a sales engagement process.
Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
Create formal networks with key decision‑makers in assigned accounts and develop extended relationships beyond current contacts.
Act as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
Provide regular and efficient updates on assigned accounts to Sales and Sales Engineering management.
Consistently contribute to the broader team’s technical mindshare.
Function as a sales representative as needed.
Present and communicate at a director level to multiple customers and prospects.
Own initiatives impacting the immediate sales area, such as go‑to‑market strategies.
Positively influence sales opportunities beyond the assigned account set.
Maintain a moderate understanding of Citrix domain, competitive technologies (VMware, Zscaler, Nerdio, F5, Island, and other competing technologies), and how to position to win.
Qualifications (knowledge, Skills, Abilities)
Established understanding of Citrix’s competitive domain and technologies.
Ability to diffuse complicated technical situations with partners and customers.
Flexible, dependable, and capable of quickly learning new products and technologies.
Demonstrated broad understanding of at least one of the following areas of focus: DaaS, Application, Server Virtualization, Enterprise Browser, Enterprise Mobility Management, Networking.
Exhibits a positive attitude, represents Citrix to business partners and customers in the best possible fashion, and fosters interest in our offerings.
Prioritizes and manages many diverse tasks.
Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires).
Excellent oral and written communication skills, as well as excellent presentation skills.
Strong work ethic, attitude, and follow‑through ability.
Possesses a high level of specialized sales and product solution knowledge.
Requirements (Education, Certification, Training, And Experience)
Bachelor’s degree or equivalent experience.
5+ years of Sales Engineering, Consulting, or Customer Success experience in high‑tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology.
Ability to travel within the assigned territory.
Certifications beneficial but not required: Citrix Certified Expert Virtualization (CCE‑V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC‑VAD‑CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC‑VAD‑MA), or Citrix Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC‑VAD‑AWS); Microsoft Certified Azure Administrator, or Azure Solutions Architect; AWS Certified Cloud Practitioner; Google Associate Cloud Engineer; updated security certifications.
Compensation may vary depending on location, qualifications, job‑related education, training, experience, licensure, and certification, and could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus and sales incentives depending on the terms of the applicable plan and role, as well as individual performance. NY generally ranges: $113,156–$169,734. CA generally ranges: $118,077–$177,115. All other locations fall under our general state range: $98,397–$147,595. Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance, and disability benefits, a 401(k) plan with company match, among others. This requisition has no specific deadline for completion.
About Us Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud‑based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap — a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
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Primary Duties / Responsibilities
Provide pre‑sales technical support of the sales process across Citrix products and solutions.
Assess the potential application of Citrix products to meet customers’ business needs.
Articulate industry trends and insights.
Serve as a trusted advisor and customer advocate.
Leverage knowledge of well‑known use cases where applicable.
Conduct product demonstrations and technical presentations remotely or at customer locations or Citrix facilities.
Coordinate and align cross‑functional resources to ensure customer needs are met.
Build complex proof‑of‑concept solutions for customer evaluations as part of a sales engagement process.
Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
Create formal networks with key decision‑makers in assigned accounts and develop extended relationships beyond current contacts.
Act as an external spokesperson and evangelist for Citrix’s vision and associated technologies.
Provide regular and efficient updates on assigned accounts to Sales and Sales Engineering management.
Consistently contribute to the broader team’s technical mindshare.
Function as a sales representative as needed.
Present and communicate at a director level to multiple customers and prospects.
Own initiatives impacting the immediate sales area, such as go‑to‑market strategies.
Positively influence sales opportunities beyond the assigned account set.
Maintain a moderate understanding of Citrix domain, competitive technologies (VMware, Zscaler, Nerdio, F5, Island, and other competing technologies), and how to position to win.
Qualifications (knowledge, Skills, Abilities)
Established understanding of Citrix’s competitive domain and technologies.
Ability to diffuse complicated technical situations with partners and customers.
Flexible, dependable, and capable of quickly learning new products and technologies.
Demonstrated broad understanding of at least one of the following areas of focus: DaaS, Application, Server Virtualization, Enterprise Browser, Enterprise Mobility Management, Networking.
Exhibits a positive attitude, represents Citrix to business partners and customers in the best possible fashion, and fosters interest in our offerings.
Prioritizes and manages many diverse tasks.
Completes paperwork and uses internal Citrix account management applications in a timely fashion (expenses, CRM entries, feedback questionnaires).
Excellent oral and written communication skills, as well as excellent presentation skills.
Strong work ethic, attitude, and follow‑through ability.
Possesses a high level of specialized sales and product solution knowledge.
Requirements (Education, Certification, Training, And Experience)
Bachelor’s degree or equivalent experience.
5+ years of Sales Engineering, Consulting, or Customer Success experience in high‑tech, indirect sales, and procurement environments with a record of success in driving customer adoption of technology.
Ability to travel within the assigned territory.
Certifications beneficial but not required: Citrix Certified Expert Virtualization (CCE‑V), Citrix Certified Professional – Virtualization, Citrix Virtual Apps and Desktops Service on Citrix Cloud Certified (CC‑VAD‑CC), Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified (CC‑VAD‑MA), or Citrix Virtual Apps and Desktops Service Integration with Amazon Web Services Certified (CC‑VAD‑AWS); Microsoft Certified Azure Administrator, or Azure Solutions Architect; AWS Certified Cloud Practitioner; Google Associate Cloud Engineer; updated security certifications.
Compensation may vary depending on location, qualifications, job‑related education, training, experience, licensure, and certification, and could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus and sales incentives depending on the terms of the applicable plan and role, as well as individual performance. NY generally ranges: $113,156–$169,734. CA generally ranges: $118,077–$177,115. All other locations fall under our general state range: $98,397–$147,595. Benefits may vary depending on the nature of your employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance, and disability benefits, a 401(k) plan with company match, among others. This requisition has no specific deadline for completion.
About Us Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud‑based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap — a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers and San Diego Fair Chance Ordinance. For access to the laws see the following links: California FCA and Los Angeles FCO.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.
#J-18808-Ljbffr