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Residential Sales Specialist

Economy Exterminators, Charlotte, NC, United States


Sells pest management service to homeowners to achieve required performance outcomes. Supports company-provided leads through own creative efforts.Maintains organized and thorough recordsof sales activities. Submits sales reports as expected or requested.

To qualify for employment individuals must meet the basic qualifications and be able to perform the required competencies. Reasonable accommodations may be made to help people with disabilities perform in this position.

Basic Qualifications – Required

Valid motor vehicleoperator’s license and safe operation

At least 18 years of age

Legal to work in the U.S.

Possess a high school diplomaor G.E.D.

Reliable transportation to and from work

Available to work required days and times

Free of any illegal drug use, zero tolerance drug policy

Basic Qualifications – Preferred

1+ year salesexperience

Attend NC state registered technician school within 75 days

Obtain and maintainNC certified applicators certification within 1 year

Pass the QualityPro exam within6 months

Required Knowledge

Reading, writing and speaking English,and basic mathematics

Communicationtechnologies such as iPhone, spreadsheets, CRM, e-mail, and web

Organizing and prioritizing tasks and time

Predominant pest pressuresand treatment alternatives

Treatment regulations and safety procedures

Common business software(word processing, spreadsheets, e-mail, web), iPhone

Treatment regulations and safety procedures

Prospecting and the residential sales process

Required Skills

Reading, writing, arithmetic

Organizing and managingtime

Inspecting and diagnosing pest problems

Creatively generating sales opportunities

Proposing, presenting, persuading, and closing

Required Physical Abilities

Sit, stand, walk, hear, touch, talk, write, type, smell, drive, crouch, crawl, see close up and far away, use iPhone, use computermonitor and keyboard, ascend/descend a ladder, use small hand/power tools, lift and carry upto 20 pounds, and tolerate heights,confined working spaces,and variable weather conditions.

Planningand Prospecting

Creates strong personalselling plan

Uses creative effortsto generate sales opportunities

Stays abreast of activities in the market

Develops command of assigned sales territory

Works with technicians to achieve self-generate leads

Contact Management System

Use system to maintain high quality information on daily/weekly/monthly activities

Face-to-Face Selling

Is punctual for scheduled appointments

Understands different personality types and flexesto maximize favorable attention

Always has a professional appearance and demeanor

Maintains integrity of pricing plans;avoids discounting withoutapproval

Sells contract servicesversus one-time serviceswhenever possible (90%)

Ensures sales conformto services offeredby company

Dresses in a professional manner(see Dress Code)

Technical

Maintains service “product”knowledge to the extend neededto sell quality service and represent the company with accuracy and integrity

Effectively utilizes IT, hardware, and software programsused in the company and coaches others when needed or requested

Creates strong personalselling plan

Demonstrates high qualityterritory management

Implements the company’s sales and marketingplan daily

Teamwork

Covers for other sales representatives when needed

Helps train new sales representatives

Other

Performs other dutiesas required

Spends necessary time to obtainagreed upon goals

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