Inside Sales and Operations Support
Anthony Best Dynamics Limited., Wixom, MI, United States
Inside Sales and Operations Support
Department:
Technical Sales Engineering
Employment Type:
Permanent
Location:
Wixom (MI), United States of America
Compensation:
$26.00 - $31.00 / hour
Description AB Dynamics is one of the world's leading specialists in automotive test systems across a wide range of applications, from validation and durability to the development of advanced technologies for active safety and autonomous driving. Our focus on quality, support and test efficiency has made us a long-term trusted partner for vehicle manufacturers and technology suppliers worldwide. Following the opening of our North American office and sustained growth, AB Dynamics, Inc. is seeking to appoint an Inside Sales and Operations Support with a suitable background to support our automotive customer base in North America, to take on administrative support tasks. The role offers an exciting opportunity to work with leading automotive clients to demonstrate leading-edge technologies, to assist with a multitude of administrative, clerical and customer service tasks in support of the sales and service departments and our growing North American customer base. The position requires a motivated self-starter to be at the Wixom, MI office each workday.
Core Responsibilities
Answer calls, greet visitors, assist with meeting arrangements
Assist with administrative tasks in the office
Assist with maintaining inventory records, pull parts as necessary to complete customer orders. Initiate restocking orders.
Assist with all facets of Accounts Receivable
Assist with Accounts Payable using IFS, verify all invoices against POs for accuracy
Send order confirmations upon receipt of all customer orders
Assist with quote creation and reporting
Assist with Shipping and Receiving of packages, including customs clearance
Take direction from senior positions to support work activities.
Assist in logging, tracking and documenting customer orders. Including estimate shipment dates, tracking numbers and proof of deliveries.
Assist in maintaining files on multiple servers
Ensure that all activities are carried out in accordance with AB Dynamics security policies, guidelines and manuals.
Positively represent AB Dynamics business through day-to-day behaviour, communication and issue de-escalation with customers.
Assist with organization and execution of multiple shared email boxes
Identify opportunities for future business and report these to AB Dynamics Commercial Managers.
Assist in maintaining proper levels of supplies throughout office and warehouse
What are we looking for? Essential
Confident and effective written and verbal communication skills
A pleasant, cooperative and responsible disposition
Ability to adjust actions in relation to others’ actions and to manage one’s own time
Proficiency and experience using all Microsoft Office platforms
General knowledge of office management practices and procedures
Excellent customer service skills
Person Specific
Able to manage and prioritize multiple demands
Typing speed of 40 words per minute (WPM)
Able to work with colleagues and customers at all levels
Willingness to take a flexible approach to problem solving
Good personal presence, pleasant helpful demeanour
Willingness to assure consistent in-office coverage in conjunction with Operations/Office Manager
Superior level of organization and attention to detail
Experience with CRM
Why join us? We are part of the FTSE-listed UK company AB Dynamics Group. As an innovative and dynamic company, we foster a supportive and collaborative work environment where employees are encouraged to grow and excel. Along with competitive salaries, we offer a range of benefits designed to promote your well-being and work-life balance.
We are an Equal Opportunity Employer and are committed to creating an inclusive, equal-opportunity workplace for all employees and applicants. We will consider all qualified applicants consistent with the requirements of the Los Angeles Fair Chance Initiative for hiring.
We use AI to help us assess applications fairly and objectively.
#J-18808-Ljbffr
Technical Sales Engineering
Employment Type:
Permanent
Location:
Wixom (MI), United States of America
Compensation:
$26.00 - $31.00 / hour
Description AB Dynamics is one of the world's leading specialists in automotive test systems across a wide range of applications, from validation and durability to the development of advanced technologies for active safety and autonomous driving. Our focus on quality, support and test efficiency has made us a long-term trusted partner for vehicle manufacturers and technology suppliers worldwide. Following the opening of our North American office and sustained growth, AB Dynamics, Inc. is seeking to appoint an Inside Sales and Operations Support with a suitable background to support our automotive customer base in North America, to take on administrative support tasks. The role offers an exciting opportunity to work with leading automotive clients to demonstrate leading-edge technologies, to assist with a multitude of administrative, clerical and customer service tasks in support of the sales and service departments and our growing North American customer base. The position requires a motivated self-starter to be at the Wixom, MI office each workday.
Core Responsibilities
Answer calls, greet visitors, assist with meeting arrangements
Assist with administrative tasks in the office
Assist with maintaining inventory records, pull parts as necessary to complete customer orders. Initiate restocking orders.
Assist with all facets of Accounts Receivable
Assist with Accounts Payable using IFS, verify all invoices against POs for accuracy
Send order confirmations upon receipt of all customer orders
Assist with quote creation and reporting
Assist with Shipping and Receiving of packages, including customs clearance
Take direction from senior positions to support work activities.
Assist in logging, tracking and documenting customer orders. Including estimate shipment dates, tracking numbers and proof of deliveries.
Assist in maintaining files on multiple servers
Ensure that all activities are carried out in accordance with AB Dynamics security policies, guidelines and manuals.
Positively represent AB Dynamics business through day-to-day behaviour, communication and issue de-escalation with customers.
Assist with organization and execution of multiple shared email boxes
Identify opportunities for future business and report these to AB Dynamics Commercial Managers.
Assist in maintaining proper levels of supplies throughout office and warehouse
What are we looking for? Essential
Confident and effective written and verbal communication skills
A pleasant, cooperative and responsible disposition
Ability to adjust actions in relation to others’ actions and to manage one’s own time
Proficiency and experience using all Microsoft Office platforms
General knowledge of office management practices and procedures
Excellent customer service skills
Person Specific
Able to manage and prioritize multiple demands
Typing speed of 40 words per minute (WPM)
Able to work with colleagues and customers at all levels
Willingness to take a flexible approach to problem solving
Good personal presence, pleasant helpful demeanour
Willingness to assure consistent in-office coverage in conjunction with Operations/Office Manager
Superior level of organization and attention to detail
Experience with CRM
Why join us? We are part of the FTSE-listed UK company AB Dynamics Group. As an innovative and dynamic company, we foster a supportive and collaborative work environment where employees are encouraged to grow and excel. Along with competitive salaries, we offer a range of benefits designed to promote your well-being and work-life balance.
We are an Equal Opportunity Employer and are committed to creating an inclusive, equal-opportunity workplace for all employees and applicants. We will consider all qualified applicants consistent with the requirements of the Los Angeles Fair Chance Initiative for hiring.
We use AI to help us assess applications fairly and objectively.
#J-18808-Ljbffr