Sales Support Coordinator I
Canon Financial Services, Mount Laurel, NJ, United States
Sales Support Coordinator I
Location: Mount Laurel, NJ (relocating to Burlington, NJ in summer 2026).
Company: Canon Financial Services, Inc. (CFS).
Position Type: Full‑time. Workstyle: Hybrid (Tuesdays and Wednesdays in office, remaining days optional work‑from‑home; from July 2026, Wednesday and Thursday).
About the Role Canon Financial Services, Inc. (CFS) is currently located in Mount Laurel, NJ and will be relocating to Burlington, NJ during the summer of 2026. The Sales Support Coordinator I is the primary support liaison to the Account Representatives (SPOCs). The role provides extraordinary customer service to the SPOCs, Independent Dealers, and Customers, and works within a team environment. Candidates must be flexible with work times and may be asked to work 10:30am–7:00pm at times.
Your Impact
Develop and maintain relationships with dealers by supporting SPOC daily service functions; provide best‑in‑class customer service and lease consulting.
Provide product, promotion, and general lease sales support to the Independent Dealer base on an ongoing basis to strengthen Canon product sales.
Understand competitors’ products and prices, and update management on any market conditions that could impact Canon sales or market share.
Respond to dealer and customer inquiries about CFS products, services, and prices.
Answer inbound calls and emails as outlined in KRAs to ensure best‑in‑class service.
Support the sales team by working assigned territories when required, taking full ownership of workflow.
Work with Dealer channel partners to provide accurate and timely information.
Document all transactions by ensuring accurate application entry and providing detailed follow‑up.
Maintain a high level of service by following policies and procedures; report necessary changes that hinder service.
Maintain technical knowledge.
Assist with other duties as assigned by management.
Contribute to team effort by accomplishing related results as needed.
Maintain Salesforce database through activity history and sales coding.
Develop relationships with ORM's to resolve escalated dealer issues jointly.
Communicate credit decisions to dealers & customers when appropriate.
Work with Risk Analysts to obtain additional credit information for credit applications.
Have basic knowledge of CPI program and HP comprehension.
Qualifications
College degree and/or strong relationship‑management skills in the leasing industry.
Limited leasing experience
Ability to work in a fast‑paced environment.
Basic comprehension of programs used in the leasing industry.
Basic understanding of credit concepts.
Strong math aptitude and computer skills.
Strong communication and presentation skills—both written and verbal.
Estimated hourly rate: $18.16–$27.19.
Benefits Canon Financial Services offers a competitive compensation package, including medical, dental, vision, 401(k), discretionary profit sharing, discretionary success sharing, educational assistance, vacation, and more.
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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About the Role Canon Financial Services, Inc. (CFS) is currently located in Mount Laurel, NJ and will be relocating to Burlington, NJ during the summer of 2026. The Sales Support Coordinator I is the primary support liaison to the Account Representatives (SPOCs). The role provides extraordinary customer service to the SPOCs, Independent Dealers, and Customers, and works within a team environment. Candidates must be flexible with work times and may be asked to work 10:30am–7:00pm at times.
Your Impact
Develop and maintain relationships with dealers by supporting SPOC daily service functions; provide best‑in‑class customer service and lease consulting.
Provide product, promotion, and general lease sales support to the Independent Dealer base on an ongoing basis to strengthen Canon product sales.
Understand competitors’ products and prices, and update management on any market conditions that could impact Canon sales or market share.
Respond to dealer and customer inquiries about CFS products, services, and prices.
Answer inbound calls and emails as outlined in KRAs to ensure best‑in‑class service.
Support the sales team by working assigned territories when required, taking full ownership of workflow.
Work with Dealer channel partners to provide accurate and timely information.
Document all transactions by ensuring accurate application entry and providing detailed follow‑up.
Maintain a high level of service by following policies and procedures; report necessary changes that hinder service.
Maintain technical knowledge.
Assist with other duties as assigned by management.
Contribute to team effort by accomplishing related results as needed.
Maintain Salesforce database through activity history and sales coding.
Develop relationships with ORM's to resolve escalated dealer issues jointly.
Communicate credit decisions to dealers & customers when appropriate.
Work with Risk Analysts to obtain additional credit information for credit applications.
Have basic knowledge of CPI program and HP comprehension.
Qualifications
College degree and/or strong relationship‑management skills in the leasing industry.
Limited leasing experience
Ability to work in a fast‑paced environment.
Basic comprehension of programs used in the leasing industry.
Basic understanding of credit concepts.
Strong math aptitude and computer skills.
Strong communication and presentation skills—both written and verbal.
Estimated hourly rate: $18.16–$27.19.
Benefits Canon Financial Services offers a competitive compensation package, including medical, dental, vision, 401(k), discretionary profit sharing, discretionary success sharing, educational assistance, vacation, and more.
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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