
Strategic SaaS Account Manager – Renewals & Growth
PagerDuty, Hartford, CT, United States
A leading digital operations management firm is seeking an Account Manager in Hartford, Connecticut. The role involves managing a portfolio of SaaS customers, driving product adoption, and ensuring retention and growth. Candidates should have over 7 years of customer-facing experience, including in Account Management and a solid understanding of SaaS solutions. The position requires strong relationship-building and negotiation skills while leveraging data for customer management. A competitive salary and benefits package are offered.
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