SVP of Sales
MCI, Lincoln, NE, United States
Remote Work-at-Home
Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
We are seeking a
dynamic, visionary, and results‑driven SVP of Sales
to lead our global sales organization. This high‑impact role is responsible for shaping and executing the company’s sales strategy, driving revenue growth, and building strategic partnerships that align with long‑term business objectives.
Position Responsibilities
Define and implement a forward‑looking sales strategy to achieve revenue, market share, and growth objectives.
Build, mentor, and inspire a high‑performing sales organization, fostering a culture of innovation, accountability, and excellence.
Identify and capitalize on new business opportunities across diverse markets and verticals to drive top‑line growth.
Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition.
Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance.
Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals.
Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes.
Manage sales budgets, ensuring strategic resource allocation and maximum return on investment.
Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership.
Candidate Qualifications
Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred.
15+ years of progressive sales leadership experience, including executive‑level roles.
Proven success in leading large, geographically dispersed sales teams.
Expertise in complex sales cycles, enterprise‑level deal negotiation, and strategic partnerships.
Deep understanding of IT, BPO services, and consulting/software solutions.
Strong business acumen, financial literacy, and strategic planning capabilities.
Exceptional communication, negotiation, and relationship‑building skills.
Proficiency in CRM platforms, sales analytics, and enablement tools.
Willingness to travel extensively for business development and client engagement.
Ability to thrive in fast‑paced, evolving markets and adapt to shifting priorities.
About MCI MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was ranked the 452nd fastest‑growing privately held company in the USA, making the coveted top 500 for the first time. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Conditions of Employment
Must be authorized to work in the country where the job is based.
Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation & Benefits
Paid Time Off: Earn PTO and paid holidays.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars.
Health Benefits: Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short‑term disability coverage is available.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance.
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team‑oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and Equality At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
We are seeking a
dynamic, visionary, and results‑driven SVP of Sales
to lead our global sales organization. This high‑impact role is responsible for shaping and executing the company’s sales strategy, driving revenue growth, and building strategic partnerships that align with long‑term business objectives.
Position Responsibilities
Define and implement a forward‑looking sales strategy to achieve revenue, market share, and growth objectives.
Build, mentor, and inspire a high‑performing sales organization, fostering a culture of innovation, accountability, and excellence.
Identify and capitalize on new business opportunities across diverse markets and verticals to drive top‑line growth.
Cultivate relationships with key clients and stakeholders, serving as a trusted advisor and champion of the company’s value proposition.
Oversee the development of scalable sales processes, tools, and technologies to enhance operational efficiency and performance.
Partner with marketing, product, finance, and customer success teams to align sales initiatives with broader business goals.
Establish and monitor KPIs to measure team effectiveness, pipeline health, and revenue outcomes.
Manage sales budgets, ensuring strategic resource allocation and maximum return on investment.
Represent the company at major industry events, conferences, and forums to elevate brand visibility and thought leadership.
Candidate Qualifications
Bachelor’s degree in Business, Marketing, or related field; MBA or advanced degree preferred.
15+ years of progressive sales leadership experience, including executive‑level roles.
Proven success in leading large, geographically dispersed sales teams.
Expertise in complex sales cycles, enterprise‑level deal negotiation, and strategic partnerships.
Deep understanding of IT, BPO services, and consulting/software solutions.
Strong business acumen, financial literacy, and strategic planning capabilities.
Exceptional communication, negotiation, and relationship‑building skills.
Proficiency in CRM platforms, sales analytics, and enablement tools.
Willingness to travel extensively for business development and client engagement.
Ability to thrive in fast‑paced, evolving markets and adapt to shifting priorities.
About MCI MCI helps customers take on their CX and DX challenges differently, creating industry‑leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was ranked the 452nd fastest‑growing privately held company in the USA, making the coveted top 500 for the first time. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Conditions of Employment
Must be authorized to work in the country where the job is based.
Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation & Benefits
Paid Time Off: Earn PTO and paid holidays.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars.
Health Benefits: Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short‑term disability coverage is available.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance.
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team‑oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Physical Requirements This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and Equality At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person’s merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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