Client Service & Sales Representative
BOLAND, Gaithersburg, MD, United States
Boland is a leading HVAC and building systems provider serving the DC, Maryland, and Northern Virginia region. We deliver sustainable, energy-efficient solutions to commercial, industrial, and institutional clients.
Why Boland
Named "Best Place to Work" by Washington Business Journal 19 times
Industry leader in advanced HVAC technology
Strong culture of training, growth, and support
Client Service & Sales Representative Responsible for attaining sales revenue targets as assigned, processing client orders and responding to client inquiries, and/or questions regarding Boland Supply.
Job Type Full-time
Workplace Type Onsite
Office Location Gaithersburg, MD
FLSA Status Non-Exempt
What You Will Do
Will be trained on all store processes: sales, shipping and receiving, order staging, purchasing, warranty, basic HVAC
Answer client calls, identifies parts and provides support to clients in a prompt and professional manner
Identifies and processes client orders for HVAC parts, equipment, and supplies via the internet, fax, phone and over the counter
Order required parts
Responds to client's inquiries or questions regarding products
Drives sales by actively making clients aware of product promotions
Responsible for maintaining transactions via the cashbox/drawer, checks and credit cards, as well as balancing at the end of the day
Responsible for warranty administration
Stocking and general appearance of the showroom.
Maintains accurate inventory status by adhering to proper processes and procedures
Prepares for and participates in physical inventory as scheduled
Possesses knowledge of the product lines to be able to demonstrate and discuss with clients
May load and unload shipment of parts, supplies, and equipment
Handles emergency phone and client service duties after hours as necessary
Flexibility to work overtime, as required
Other duties as assigned
What We're Looking For
High School diploma or equivalent experience and education required
Able to operate a forklift
Technical sales or related experience is a plus
Experience with HVAC or related business preferred
Must be able to maintain a very organized email inbox.
Detail-oriented, quick learner, motivated, organized, great communication and writing skills.
Problem solver, able to multitask, excellent interpersonal skills, client-focused, sales-driven
Physical Requirements
Regularly required to use hands to operate computer keyboard, phone, reach with hands and arms
Frequently required to stand, walk, and sit
Occasionally required to climb or balance, stoop, kneel, crouch, and crawl
Specific vision abilities required by this job include close, distance, peripheral vision, depth perception, and ability to adjust focus
Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 50lbs, and occasionally lift and/or move more than 100lbs with a device
We Offer
Excellent pay and benefits
Great and supportive work environmentProfessional training and growth
Generous educational assistance program
Recognition and outstanding co-workers!
How to Apply Apply through the company website:
www.boland.com/careers
Equal Opportunity Employer Boland is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status. We comply with applicable federal laws, including Section 503 of the Rehabilitation Act and VEVRAA.
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Why Boland
Named "Best Place to Work" by Washington Business Journal 19 times
Industry leader in advanced HVAC technology
Strong culture of training, growth, and support
Client Service & Sales Representative Responsible for attaining sales revenue targets as assigned, processing client orders and responding to client inquiries, and/or questions regarding Boland Supply.
Job Type Full-time
Workplace Type Onsite
Office Location Gaithersburg, MD
FLSA Status Non-Exempt
What You Will Do
Will be trained on all store processes: sales, shipping and receiving, order staging, purchasing, warranty, basic HVAC
Answer client calls, identifies parts and provides support to clients in a prompt and professional manner
Identifies and processes client orders for HVAC parts, equipment, and supplies via the internet, fax, phone and over the counter
Order required parts
Responds to client's inquiries or questions regarding products
Drives sales by actively making clients aware of product promotions
Responsible for maintaining transactions via the cashbox/drawer, checks and credit cards, as well as balancing at the end of the day
Responsible for warranty administration
Stocking and general appearance of the showroom.
Maintains accurate inventory status by adhering to proper processes and procedures
Prepares for and participates in physical inventory as scheduled
Possesses knowledge of the product lines to be able to demonstrate and discuss with clients
May load and unload shipment of parts, supplies, and equipment
Handles emergency phone and client service duties after hours as necessary
Flexibility to work overtime, as required
Other duties as assigned
What We're Looking For
High School diploma or equivalent experience and education required
Able to operate a forklift
Technical sales or related experience is a plus
Experience with HVAC or related business preferred
Must be able to maintain a very organized email inbox.
Detail-oriented, quick learner, motivated, organized, great communication and writing skills.
Problem solver, able to multitask, excellent interpersonal skills, client-focused, sales-driven
Physical Requirements
Regularly required to use hands to operate computer keyboard, phone, reach with hands and arms
Frequently required to stand, walk, and sit
Occasionally required to climb or balance, stoop, kneel, crouch, and crawl
Specific vision abilities required by this job include close, distance, peripheral vision, depth perception, and ability to adjust focus
Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 50lbs, and occasionally lift and/or move more than 100lbs with a device
We Offer
Excellent pay and benefits
Great and supportive work environmentProfessional training and growth
Generous educational assistance program
Recognition and outstanding co-workers!
How to Apply Apply through the company website:
www.boland.com/careers
Equal Opportunity Employer Boland is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or veteran status. We comply with applicable federal laws, including Section 503 of the Rehabilitation Act and VEVRAA.
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