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Storage Customer Service Representative

U-Haul, Atlanta, GA, United States


Employer Industry: Moving and Storage Services

Why consider this job opportunity

$100 hiring bonus and $300 cash bonus upon completion of training

Career stability with opportunities for advancement

Comprehensive benefits including health insurance, life insurance, and 401(k) savings plan

Discounts on various products and services, including Apple and Dell

Paid holidays, vacation, and sick days for eligible employees

On-the-job education and training through U-Haul University

What to Expect (Job Responsibilities)

Support the site manager with facility operations and customer service

Answer phone inquiries from current and prospective customers

Show storage units and explain rental agreement terms while preparing contracts

Perform routine property cleanup and minor repairs

Ensure vacant storage units are clean, secure, and ready for new customers

What is Required (Qualifications)

Valid driver's license with a clean driving record

Excellent communication skills

Availability to work on weekends and holidays

Ability to perform physical tasks, including moving up to 50 lbs

Willingness to adhere to safety precautions and use protective gear as needed

How to Stand Out (Preferred Qualifications)

Experience in customer service or a similar role in the moving and storage industry

Familiarity with rental agreements and property management practices

Strong problem-solving skills and ability to work in a team environment

Previous experience in a physically demanding job

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter an employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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