Deployment Strategist
talentpluto, New York, NY, United States
Industry:
Enterprise Software / B2B SaaS
Compensation:
$130,000-$230,000 base salary + bonus + equity
About the Company Our partner is a fast-growing enterprise software company helping organizations modernize how complex software deployments and operational workflows are executed. Their team is building products that sit close to the customer, solve high-value implementation challenges, and play an important role in how enterprise teams adopt and scale new systems.
This is an opportunity to join a company in a high-growth phase, where the team is expanding quickly and investing in customer-facing talent that can help drive implementation success, product adoption, and long-term customer value. The environment is best suited for candidates who enjoy ownership, fast-moving teams, and meaningful customer interaction.
The Opportunity Our partner is hiring a Deployment Strategist to work directly with customers on implementation, rollout, adoption, and ongoing expansion efforts. This person will help translate customer needs into effective workflows on the platform, guide successful deployments, and serve as a strategic partner throughout the customer lifecycle.
This role sits at the intersection of implementation, customer strategy, and product feedback. It is a strong fit for someone who enjoys solving operational problems, working closely with customers, and helping shape how a product evolves based on real-world use. The role offers broad exposure across customer delivery, relationship management, rollout strategy, and cross-functional collaboration with internal teams.
Responsibilities
Partner directly with customers to understand their current processes and support successful platform deployment
Translate customer needs into scalable workflows and implementation plans
Guide adoption and rollout efforts to help customers realize value quickly
Manage day-to-day communication and coordination across customer engagements
Identify opportunities for broader rollout, expansion, and long-term account growth
Provide feedback to internal teams to help improve product functionality and roadmap prioritization
Collaborate cross-functionally with product, operations, and leadership teams to support implementation success
Help solve complex customer problems with a thoughtful, strategic, and execution-oriented approach
Requirements
2+ years of professional experience in consulting, implementation, solutions, customer strategy, operations, or another customer-facing role in a rigorous environment
Strong written and verbal communication skills
Experience working directly with customers, clients, or external stakeholders
Ability to manage ambiguity, solve complex problems, and think strategically under pressure
Strong organizational skills and the ability to manage multiple priorities at once
Demonstrated ownership, sound judgment, and a high level of accountability
Interest in startup environments and willingness to work onsite in New York City five days per week
Preferred Qualifications
Experience in management consulting, implementation consulting, enterprise software delivery, solutions roles, or similar client-facing environments
Exposure to workflow design, process improvement, or software implementation projects
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Enterprise Software / B2B SaaS
Compensation:
$130,000-$230,000 base salary + bonus + equity
About the Company Our partner is a fast-growing enterprise software company helping organizations modernize how complex software deployments and operational workflows are executed. Their team is building products that sit close to the customer, solve high-value implementation challenges, and play an important role in how enterprise teams adopt and scale new systems.
This is an opportunity to join a company in a high-growth phase, where the team is expanding quickly and investing in customer-facing talent that can help drive implementation success, product adoption, and long-term customer value. The environment is best suited for candidates who enjoy ownership, fast-moving teams, and meaningful customer interaction.
The Opportunity Our partner is hiring a Deployment Strategist to work directly with customers on implementation, rollout, adoption, and ongoing expansion efforts. This person will help translate customer needs into effective workflows on the platform, guide successful deployments, and serve as a strategic partner throughout the customer lifecycle.
This role sits at the intersection of implementation, customer strategy, and product feedback. It is a strong fit for someone who enjoys solving operational problems, working closely with customers, and helping shape how a product evolves based on real-world use. The role offers broad exposure across customer delivery, relationship management, rollout strategy, and cross-functional collaboration with internal teams.
Responsibilities
Partner directly with customers to understand their current processes and support successful platform deployment
Translate customer needs into scalable workflows and implementation plans
Guide adoption and rollout efforts to help customers realize value quickly
Manage day-to-day communication and coordination across customer engagements
Identify opportunities for broader rollout, expansion, and long-term account growth
Provide feedback to internal teams to help improve product functionality and roadmap prioritization
Collaborate cross-functionally with product, operations, and leadership teams to support implementation success
Help solve complex customer problems with a thoughtful, strategic, and execution-oriented approach
Requirements
2+ years of professional experience in consulting, implementation, solutions, customer strategy, operations, or another customer-facing role in a rigorous environment
Strong written and verbal communication skills
Experience working directly with customers, clients, or external stakeholders
Ability to manage ambiguity, solve complex problems, and think strategically under pressure
Strong organizational skills and the ability to manage multiple priorities at once
Demonstrated ownership, sound judgment, and a high level of accountability
Interest in startup environments and willingness to work onsite in New York City five days per week
Preferred Qualifications
Experience in management consulting, implementation consulting, enterprise software delivery, solutions roles, or similar client-facing environments
Exposure to workflow design, process improvement, or software implementation projects
#J-18808-Ljbffr