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Medicare Field Sales Representative (Miami-Dade County)- Bilingual Spanish or Cr

CVS Health, Miami, FL, United States


We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary Aetna, CVS Health is looking for top field sales talent! The Field Sales Representative is directly responsible for managing sales growth by building a book of business leveraging field sales marketing activity, through in-home and community-based sales efforts. This role is ideal for candidates who are energetic, empathetic, and looking to become part of a growing business segment, selling our competitive portfolio of Medicare products. Upon acquisition the Field Sales Representative will own the member relationship throughout the year and will be the primary contact for member inquiries, including but not limited to, any questions related to plan benefits, product, and services offerings, as well as resolving any issues with respect to the utilization of the product. The position will be a part of a high performing team with strong emphasis on personal and professional development and career growth.

Job Responsibilities

Acquisition of new members via engagement in community event activity to generate leads and referrals

Assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills

Servicing of existing members and inquiries related to utilization of their product, benefits, etc.

Cross selling ancillary products as well as any other applicable products to existing members

Retention of existing members

Maintaining knowledge levels with respect to CMS and states regulations

Ability to multitask, and effectively use computer while interacting with prospects and members via phone

Ensuring that the relevant information is captured in Customer Relationship Management system (CRM)

Accountabilities

Meeting sales goals, conversion rates, and cross sell rates for acquisition of new members as outlined in the annual performance plan.

Contacting prospective members within the time limit outlined in the annual performance plan.

Achieving the member retention rate as outlined in the annual performance plan.

Highest levels of member satisfaction as measured by various member surveys and member retention rate.

Expert level understanding of products, services, and processes offered by the company.

Ability to pass on an annual basis:

American Health Insurance Plans (AHIP)

Continued Education (CE’s)

Product Certification

Required Security and Compliance

Client/Carrier Certifications

Any required CMS Certifications

Required Qualifications

Life & Health insurance license is required

Bilingual (Spanish or Creole or both)

Prior sales experience

Active use of computer for carrying out daily job activities

Ability to multi-task while talking on the phone

Excellent communication and listening skills

Self-starter with positive attitude

Adaptable to high pressure, achievement-oriented environment

Drive to build, manage, and grow a book of business and become successful entrepreneur

High level of computer proficiency including, but not limited to, Microsoft Office package

Preferred Qualifications

Prior Medicare sales experience

Education Bachelor' Degree or equivalent work experience (HS diploma + 4 years relevant experience)

Anticipated Weekly Hours 40

Time Type Full time

Pay Range The typical pay range for this role is:

$51,686.00 - $101,286.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.

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