Remote Agent Success Specialist

A dynamic workforce delivery platform is seeking an Agent Success Coordinator to manage agent experiences and performance across client programs. In this hands-on, remote role, you'll support agents by answering questions, resolving issues, and monitoring performance. The ideal candidate has 2-4 years in contact center operations or related fields, can navigate various systems, and engages proactively with agents to ensure their success in a fast-paced environment. #J-18808-Ljbffr