Digital Production Coordinator
GBH, Boston, MA, United States
GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives.
At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and Wednesday. Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.
DEPARTMENT OVERVIEW The GBH Education Department's mission is to work with communities to research, develop, and distribute quality media-integrated resources to support the equitable learning and development of children and youth. We aim to achieve positive outcomes for children and young people through research-based programming, partnerships with educators, communities, and community-based organizations. In particular, we are guided by an equity compass and seek to respond to specific community needs, include communities in the development of media and educational initiatives, and represent diverse people and stories throughout. We serve educators and learners in both in-school (prek‑12) and out-of-school (informal) learning settings, and are co‑leads of PBS LearningMedia (pbslearningmedia.org), public media’s free service of digital learning resources that is typically accessed by over a million users a month.
JOB OVERVIEW Under the supervision of the Senior Editorial Manager, the Digital Education Production Specialist is responsible for providing production support across a range of K–12 digital learning projects in the GBH Education Department. The Digital Education Production Specialist will be trained in and utilize the organization's suite of digital tools and Content Management Systems (CMS). A key responsibility of this position will be to provide support to cross‑functional project teams during periods of high‑volume content development. Other responsibilities include contributing to project plan management to ensure that all requirements are met. This is not a video production position.
RESPONSIBILITIES
Creating records for and ingesting GBH‑produced content into the PBS LearningMedia Content Management System and other databases, ensuring metadata accuracy and consistency.
Tracking and monitoring progress to ensure tasks are completed on time and within budget, and that all requirements are met.
Facilitating the production of new GBH interactive lessons and media‑rich resources by authoring, editing, and/or performing quality assurance checks on interactive content using internal authoring tools.
Performing a variety of content tasks, including, but not limited to, helping to maintain and update project documents and templates, formatting teacher and student support materials, processing caption files, tagging and archiving media, and tracking requests for fixes to PBS LearningMedia resources.
SKILL SET
Familiarity with Content Management Systems (CMS) for websites and/or Learning Management Systems (LMS) in formal education contexts.
Proficiency with Microsoft Office Suite (Excel, Word), and Google Workspace applications.
Experience with project management tools (e.g., Asana, Jira).
Strong general software and technical competencies and the capacity to rapidly learn new software.
Strong written and verbal communication skills.
Highly organized with strong attention to detail. Able to multitask and prioritize based on dynamic conditions.
A self‑directed worker who is also comfortable asking for help when needed.
Basic understanding of web development fundamentals (e.g., HTML, CSS, Javascript).
Experience with basic graphic design software (e.g., Canva, Adobe Photoshop) and digital media editing tools (e.g., Adobe Premiere Rush/Pro, iMovie/Final Cut Pro).
EDUCATION AND EXPERIENCE Bachelor’s degree or equivalent work experience required.
1–3 years relevant experience in a coordinator capacity.
JOB SPECIFICS Contract position
Hybrid position
LOCATION 1 Guest Street, Boston, MA 02135
This position is located in Boston, MA, and requires on‑site presence.
Salary Range $44,880 - $57,675
Compensation offered within this range is determined by skills, experience and internal pay equity. GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law.
GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate an accommodation request, contact the Human Resource department by sending an email to human_resources@wgbh.org or by calling 617‑300‑2000.
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At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and Wednesday. Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.
DEPARTMENT OVERVIEW The GBH Education Department's mission is to work with communities to research, develop, and distribute quality media-integrated resources to support the equitable learning and development of children and youth. We aim to achieve positive outcomes for children and young people through research-based programming, partnerships with educators, communities, and community-based organizations. In particular, we are guided by an equity compass and seek to respond to specific community needs, include communities in the development of media and educational initiatives, and represent diverse people and stories throughout. We serve educators and learners in both in-school (prek‑12) and out-of-school (informal) learning settings, and are co‑leads of PBS LearningMedia (pbslearningmedia.org), public media’s free service of digital learning resources that is typically accessed by over a million users a month.
JOB OVERVIEW Under the supervision of the Senior Editorial Manager, the Digital Education Production Specialist is responsible for providing production support across a range of K–12 digital learning projects in the GBH Education Department. The Digital Education Production Specialist will be trained in and utilize the organization's suite of digital tools and Content Management Systems (CMS). A key responsibility of this position will be to provide support to cross‑functional project teams during periods of high‑volume content development. Other responsibilities include contributing to project plan management to ensure that all requirements are met. This is not a video production position.
RESPONSIBILITIES
Creating records for and ingesting GBH‑produced content into the PBS LearningMedia Content Management System and other databases, ensuring metadata accuracy and consistency.
Tracking and monitoring progress to ensure tasks are completed on time and within budget, and that all requirements are met.
Facilitating the production of new GBH interactive lessons and media‑rich resources by authoring, editing, and/or performing quality assurance checks on interactive content using internal authoring tools.
Performing a variety of content tasks, including, but not limited to, helping to maintain and update project documents and templates, formatting teacher and student support materials, processing caption files, tagging and archiving media, and tracking requests for fixes to PBS LearningMedia resources.
SKILL SET
Familiarity with Content Management Systems (CMS) for websites and/or Learning Management Systems (LMS) in formal education contexts.
Proficiency with Microsoft Office Suite (Excel, Word), and Google Workspace applications.
Experience with project management tools (e.g., Asana, Jira).
Strong general software and technical competencies and the capacity to rapidly learn new software.
Strong written and verbal communication skills.
Highly organized with strong attention to detail. Able to multitask and prioritize based on dynamic conditions.
A self‑directed worker who is also comfortable asking for help when needed.
Basic understanding of web development fundamentals (e.g., HTML, CSS, Javascript).
Experience with basic graphic design software (e.g., Canva, Adobe Photoshop) and digital media editing tools (e.g., Adobe Premiere Rush/Pro, iMovie/Final Cut Pro).
EDUCATION AND EXPERIENCE Bachelor’s degree or equivalent work experience required.
1–3 years relevant experience in a coordinator capacity.
JOB SPECIFICS Contract position
Hybrid position
LOCATION 1 Guest Street, Boston, MA 02135
This position is located in Boston, MA, and requires on‑site presence.
Salary Range $44,880 - $57,675
Compensation offered within this range is determined by skills, experience and internal pay equity. GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law.
GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate an accommodation request, contact the Human Resource department by sending an email to human_resources@wgbh.org or by calling 617‑300‑2000.
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