Sr. Client Manager (Mid-Market R&D)
Lenovo, Morrisville, NC, United States
General Information
Req #: WD00095697 | Career area: Sales | Country/Region: United States of America | State: North Carolina | City: Morrisville | Date: Friday, March 13, 2026 | Working time: Full-time | Additional Locations: United States of America - North Carolina - Morrisville
Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements At Lenovo, we put innovation in the hands of more people so they can do more amazing things. We are seeking a high-performing, strategic sales professional to join our MidMarket organization as a Sr. MidMarket Client Manager (Sr. CM).
The Sr. CM is a carrier‑carrying, full‑portfolio account owner responsible for driving revenue growth, profitability, and services expansion across a defined book of MidMarket customers. This role carries direct accountability for Lenovo's strategic growth initiatives, including Datacenter (ISG), Advanced Services, and Profitability (PTM), while maintaining ownership of the total client relationship.
Role Overview The ideal candidate is consultative, disciplined, and results‑driven, with the ability to engage customers effectively in both virtual and face‑to‑face environments. This role manages Development and Retention accounts and is expected to grow share of wallet by positioning Lenovo as a trusted, long‑term strategic partner, not simply a transactional hardware provider. The Sr. CM has end‑to‑end ownership of their assigned account portfolio, including pipeline generation, opportunity strategy, deal execution, and post‑sale expansion, with full responsibility to exceed revenue, profit, and services performance targets.
Key Responsibilities
Own and manage the entire Lenovo portfolio within assigned accounts, including Devices (IDG), Datacenter (ISG), and Solutions & Services (SSG)
Drive strategic growth initiatives, with a primary focus on:
Datacenter and infrastructure solutions
Advanced and attached services
Profitability, deal quality, and PTM growth
Proactively travel within a local territory (NC and Southern VA) to engage customers and partners in person, supporting account planning, executive alignment, and Datacenter and Services opportunities.
Identify, qualify, and advance opportunities through a structured, consultative sales approach
Lead pricing, configuration, negotiation, and deal closure while maintaining margin discipline
Develop multi‑threaded customer relationships, including IT, procurement, and executive stakeholders
Partner closely with internal specialists (ISG, Services, Product, Finance) and external channel partners to deliver end‑to‑end solutions
Execute against segment priorities, including weekly pipeline, forecast, and opportunity management cadence
Sell competitively by articulating Lenovo's differentiated value versus OEM and channel competitors
Basic Qualifications
Bachelor's degree with 3+ years of relevant sales experience
High School Diploma / GED with 5+ years of relevant sales experience
Preferred Qualifications
Proven success in account management or consultative B2B sales
Experience selling or positioning infrastructure, services, or complex solutions
Strong acquisition and expansion selling skills
Ability to plan strategically while improving deal profitabilityExecutive‑level communication and presentation skills across hardware and services portfolios
Working knowledge of channel programs and partner‑led selling motions
Self‑directed, accountable, and comfortable operating in a performance‑driven environment
10-20% travel expected
Work Model Lenovo operates under a hybrid work policy requiring three days per week in the office, with two flexible work‑from‑home days. In‑person customer meetings count as office days.
Location United States - North Carolina - Morrisville
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements At Lenovo, we put innovation in the hands of more people so they can do more amazing things. We are seeking a high-performing, strategic sales professional to join our MidMarket organization as a Sr. MidMarket Client Manager (Sr. CM).
The Sr. CM is a carrier‑carrying, full‑portfolio account owner responsible for driving revenue growth, profitability, and services expansion across a defined book of MidMarket customers. This role carries direct accountability for Lenovo's strategic growth initiatives, including Datacenter (ISG), Advanced Services, and Profitability (PTM), while maintaining ownership of the total client relationship.
Role Overview The ideal candidate is consultative, disciplined, and results‑driven, with the ability to engage customers effectively in both virtual and face‑to‑face environments. This role manages Development and Retention accounts and is expected to grow share of wallet by positioning Lenovo as a trusted, long‑term strategic partner, not simply a transactional hardware provider. The Sr. CM has end‑to‑end ownership of their assigned account portfolio, including pipeline generation, opportunity strategy, deal execution, and post‑sale expansion, with full responsibility to exceed revenue, profit, and services performance targets.
Key Responsibilities
Own and manage the entire Lenovo portfolio within assigned accounts, including Devices (IDG), Datacenter (ISG), and Solutions & Services (SSG)
Drive strategic growth initiatives, with a primary focus on:
Datacenter and infrastructure solutions
Advanced and attached services
Profitability, deal quality, and PTM growth
Proactively travel within a local territory (NC and Southern VA) to engage customers and partners in person, supporting account planning, executive alignment, and Datacenter and Services opportunities.
Identify, qualify, and advance opportunities through a structured, consultative sales approach
Lead pricing, configuration, negotiation, and deal closure while maintaining margin discipline
Develop multi‑threaded customer relationships, including IT, procurement, and executive stakeholders
Partner closely with internal specialists (ISG, Services, Product, Finance) and external channel partners to deliver end‑to‑end solutions
Execute against segment priorities, including weekly pipeline, forecast, and opportunity management cadence
Sell competitively by articulating Lenovo's differentiated value versus OEM and channel competitors
Basic Qualifications
Bachelor's degree with 3+ years of relevant sales experience
High School Diploma / GED with 5+ years of relevant sales experience
Preferred Qualifications
Proven success in account management or consultative B2B sales
Experience selling or positioning infrastructure, services, or complex solutions
Strong acquisition and expansion selling skills
Ability to plan strategically while improving deal profitabilityExecutive‑level communication and presentation skills across hardware and services portfolios
Working knowledge of channel programs and partner‑led selling motions
Self‑directed, accountable, and comfortable operating in a performance‑driven environment
10-20% travel expected
Work Model Lenovo operates under a hybrid work policy requiring three days per week in the office, with two flexible work‑from‑home days. In‑person customer meetings count as office days.
Location United States - North Carolina - Morrisville
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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