
Strategic SaaS Account Manager – Renewals & Growth
PagerDuty, Frankfort, KY, United States
A digital operations management firm is looking for an Account Manager to manage a portfolio of existing SaaS customers. This role focuses on driving product adoption, managing renewals, and identifying expansion opportunities. The ideal candidate will have 7+ years in customer-facing roles and strong experience managing customer accounts in a SaaS environment. A Bachelor's degree is required, and familiarity with Salesforce and analytics tools is preferred. This position is based in Kentucky and supports a hybrid work model.
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