Public Safety Radio Communications Analyst
Maricopa County, AZ, Phoenix, AZ, United States
About the Position
Be part of the team that powers 9,200 square miles of Maricopa County with critical public safety communications that keep communities safe. As a Radio Communications Analyst, you’ll configure and program radios, train users, troubleshoot communication issues, and maintain vital programming records for departments across the County, including the Maricopa County Sheriff’s Office. You'll work hands‑on with advanced radio technologies while collaborating closely with internal experts like RF engineers, senior radio technicians, and radio installers. Your work will have a direct, life‑saving impact by ensuring first responders and public service teams have reliable, mission‑critical communications when it matters most.
About Us Are you looking for a career in a dynamic organization that embraces a can‑do spirit? Look no further than Maricopa County’s Office of Enterprise Technology!
We are a team that prides ourselves on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top‑notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County.
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional work‑life balance, with hybrid and alternative work schedule options
Opportunities for growth and development within Maricopa County
Low‑cost, high‑value healthcare for you and your qualifying dependents
Child care benefits, including access to our on‑site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ
We Require
Two years experience in radio systems support, preferably in a public safety or government environment
Bachelor's degree in Electronics, Communications Technology, Information Systems, or related field
A combination of post‑secondary education and/or job‑related experience may substitute for the education requirement on a year‑for‑year basis.
We Also Value
Proficiency in two‑way radio programming (Motorola preferred)
Familiarity with trunked radio systems, P25 digital standards, encryption, and simulcast technologies
An understanding of RF fundamentals
Proven ability to maintain detailed inventory records
Strong troubleshooting and problem‑solving skills
Strong attention to detail and good documentation habits
Job Contributions
Program and update portable, mobile, and base radios using vendor‑specific software (e.g., Motorola CPS, Radio Management)
Deploy firmware updates
Provide support for end users, including troubleshooting radio issues and coordinating repairs
Develop, maintain, and distribute code plugs and programming templates for various user roles and departments
Maintain detailed programming records, inventory databases, and change logs
Deprogram radios and prepare them for disposal
Train personnel on radio usage, features, and operational protocols
Generate reports on radio firmware and programming versions
Working Conditions
Exerting 50‑100 lbs. occasionally, 10‑25 lbs. frequently, or up to 10‑20 lbs. constantly
The work will occur in an office and field environment
While performing the duties & responsibilities the employee may be exposed to loud noise, noxious odors, unsanitary conditions, chemicals, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations
Position is subject to atmospheric conditions: Fumes, odors, dust, mists, gases, or poor ventilation
Selection Procedure
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre‑employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety‑sensitive
Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.
JR22418
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About Us Are you looking for a career in a dynamic organization that embraces a can‑do spirit? Look no further than Maricopa County’s Office of Enterprise Technology!
We are a team that prides ourselves on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top‑notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County.
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional work‑life balance, with hybrid and alternative work schedule options
Opportunities for growth and development within Maricopa County
Low‑cost, high‑value healthcare for you and your qualifying dependents
Child care benefits, including access to our on‑site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ
We Require
Two years experience in radio systems support, preferably in a public safety or government environment
Bachelor's degree in Electronics, Communications Technology, Information Systems, or related field
A combination of post‑secondary education and/or job‑related experience may substitute for the education requirement on a year‑for‑year basis.
We Also Value
Proficiency in two‑way radio programming (Motorola preferred)
Familiarity with trunked radio systems, P25 digital standards, encryption, and simulcast technologies
An understanding of RF fundamentals
Proven ability to maintain detailed inventory records
Strong troubleshooting and problem‑solving skills
Strong attention to detail and good documentation habits
Job Contributions
Program and update portable, mobile, and base radios using vendor‑specific software (e.g., Motorola CPS, Radio Management)
Deploy firmware updates
Provide support for end users, including troubleshooting radio issues and coordinating repairs
Develop, maintain, and distribute code plugs and programming templates for various user roles and departments
Maintain detailed programming records, inventory databases, and change logs
Deprogram radios and prepare them for disposal
Train personnel on radio usage, features, and operational protocols
Generate reports on radio firmware and programming versions
Working Conditions
Exerting 50‑100 lbs. occasionally, 10‑25 lbs. frequently, or up to 10‑20 lbs. constantly
The work will occur in an office and field environment
While performing the duties & responsibilities the employee may be exposed to loud noise, noxious odors, unsanitary conditions, chemicals, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations
Position is subject to atmospheric conditions: Fumes, odors, dust, mists, gases, or poor ventilation
Selection Procedure
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre‑employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety‑sensitive
Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process.
JR22418
#J-18808-Ljbffr