COMMUNITY DEVELOPMENT SPECIALIST
City of Santa Paula, Santa Paula, CA, United States
*****SALARY & COLA INCREASES EFFECTIVE FIRST FULL PAY PERIOD FOLLOWING JULY 1, 2026.
Under general supervision, performs a wide variety of paraprofessional duties in support of the Community Development Department services and functions; provides customer service to applicants, developers, consultants, the general public, and outside organizations and agencies regarding City codes, policies, standards and processes; and performs related duties as assigned.
Knowledge of:
Basic issues, concepts, procedures and practices related to the area of assignment; customer service and public relations principles and practices; office procedures, methods, and equipment including computers; basic computer applications such as word processing, spreadsheets, and databases; records management principles and procedures including record keeping and filing principles and practices; methods of proper telephone etiquette; mathematical principles; basic principles of business letter writing and report preparation; English usage, spelling, grammar, and punctuation; basic construction methods and terminology. Abilities to:
Perform a variety of paraprofessional duties of a general and specialized nature in support of the Community Development Department; provide effective and courteous customer service to external and internal customers; learn the organization, operation and services of the City; learn to correctly interpret and apply general administrative and departmental policies and procedures; respond tactfully, clearly, concisely, and appropriately to job related queries and problems from other City staff, the general public and outside agencies; accurately count, record and balance assigned transactions; prepare routine correspondence and memorandum; establish and maintain a filing system; communicate clearly and concisely, both orally and in writing. Physical and Environmental Demands:
Sufficient physical ability to work in an office setting: sit, stand, walk, reach, twist, turn, kneel, bend, squat, stoop for prolonged period of time, and/or strength and agility to lift up to 50 lbs of computer equipment. The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices. Interacts with the public or internal customers over the telephone or at a public counter; answers questions, conducts transactions, and provides concise and correct information to customers and the public; assists the public in understanding and filling out a variety of applications to ensure completeness, consistency, and compliance with all regulations and requirements. Interprets or explains Departmental policies, procedures, regulations and codes to the public. Processes Home Occupation permits and renewals, commercial business permits, and business licenses. Collects fees for permits that are issued; prepares receipts or invoices, reconciliates and balances accounts or statements; monitors Departmental monthly balances of projects and general ledger accounts and coordinating with the Finance Department. Composes letters, memos, reports, or other written material from general instruction in accordance with established policy and/or procedure; determines appropriate form of letter or notice to send to clients, applicants or other respondents; reviews, proof reads and edits documents and correspondence to ensure proper grammar, spelling, punctuation, format and completeness. Compiles and copies information and sends materials in response to routine public records request. Maintains accurate and up-to-date office files, records, and logs for assigned areas; develops, prepares, and monitors various logs, accounts, and files for current information including manual and computer logs of documents processed. Compiles, prepares and enters data into a computer from sources including an accounting, statistical, project logs, and related documents; creates and maintains computer based tracking information and reports including assigned database, records, and lists; creates standard statistical spreadsheets; inputs corrections and updates; verifies data for accuracy and completeness. Maintains calendar of activities, meetings, and various events for assigned staff; coordinates meetings with other City departments, the public, and outside agencies; coordinates and arranges special events as assigned. May serve as secretary of Planning Commission meetings as assigned; may act as a liaison to planning commission members; may assists in preparing and distributing agenda packets and correspondence; may take and maintain record of minutes and complies with meeting notice-posting requirements. Establishes and maintains traditional and automated filing systems by preparing new file folders and sorting, filing, shelving or storing materials; checks accuracy and compliance of information being filed. Maintains inventory of office supplies, completes forms for ordering materials or supplies, and follows upon delivery of ordered materials. Performs related duties as assigned. Education
High school diploma or equivalent is required. Experience
Two years of progressive responsible general office support and clerical experience is required. Experience working and providing assistance to the public in a planning, building or engineering office is highly desirable. License, Certificates, Special Requirements
Valid Class C California driver’s license. Work may be required on evening meetings.
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Basic issues, concepts, procedures and practices related to the area of assignment; customer service and public relations principles and practices; office procedures, methods, and equipment including computers; basic computer applications such as word processing, spreadsheets, and databases; records management principles and procedures including record keeping and filing principles and practices; methods of proper telephone etiquette; mathematical principles; basic principles of business letter writing and report preparation; English usage, spelling, grammar, and punctuation; basic construction methods and terminology. Abilities to:
Perform a variety of paraprofessional duties of a general and specialized nature in support of the Community Development Department; provide effective and courteous customer service to external and internal customers; learn the organization, operation and services of the City; learn to correctly interpret and apply general administrative and departmental policies and procedures; respond tactfully, clearly, concisely, and appropriately to job related queries and problems from other City staff, the general public and outside agencies; accurately count, record and balance assigned transactions; prepare routine correspondence and memorandum; establish and maintain a filing system; communicate clearly and concisely, both orally and in writing. Physical and Environmental Demands:
Sufficient physical ability to work in an office setting: sit, stand, walk, reach, twist, turn, kneel, bend, squat, stoop for prolonged period of time, and/or strength and agility to lift up to 50 lbs of computer equipment. The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices. Interacts with the public or internal customers over the telephone or at a public counter; answers questions, conducts transactions, and provides concise and correct information to customers and the public; assists the public in understanding and filling out a variety of applications to ensure completeness, consistency, and compliance with all regulations and requirements. Interprets or explains Departmental policies, procedures, regulations and codes to the public. Processes Home Occupation permits and renewals, commercial business permits, and business licenses. Collects fees for permits that are issued; prepares receipts or invoices, reconciliates and balances accounts or statements; monitors Departmental monthly balances of projects and general ledger accounts and coordinating with the Finance Department. Composes letters, memos, reports, or other written material from general instruction in accordance with established policy and/or procedure; determines appropriate form of letter or notice to send to clients, applicants or other respondents; reviews, proof reads and edits documents and correspondence to ensure proper grammar, spelling, punctuation, format and completeness. Compiles and copies information and sends materials in response to routine public records request. Maintains accurate and up-to-date office files, records, and logs for assigned areas; develops, prepares, and monitors various logs, accounts, and files for current information including manual and computer logs of documents processed. Compiles, prepares and enters data into a computer from sources including an accounting, statistical, project logs, and related documents; creates and maintains computer based tracking information and reports including assigned database, records, and lists; creates standard statistical spreadsheets; inputs corrections and updates; verifies data for accuracy and completeness. Maintains calendar of activities, meetings, and various events for assigned staff; coordinates meetings with other City departments, the public, and outside agencies; coordinates and arranges special events as assigned. May serve as secretary of Planning Commission meetings as assigned; may act as a liaison to planning commission members; may assists in preparing and distributing agenda packets and correspondence; may take and maintain record of minutes and complies with meeting notice-posting requirements. Establishes and maintains traditional and automated filing systems by preparing new file folders and sorting, filing, shelving or storing materials; checks accuracy and compliance of information being filed. Maintains inventory of office supplies, completes forms for ordering materials or supplies, and follows upon delivery of ordered materials. Performs related duties as assigned. Education
High school diploma or equivalent is required. Experience
Two years of progressive responsible general office support and clerical experience is required. Experience working and providing assistance to the public in a planning, building or engineering office is highly desirable. License, Certificates, Special Requirements
Valid Class C California driver’s license. Work may be required on evening meetings.
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