Global CRM Strategy & Enablement Director

A leading biotechnology company is seeking a Director, Global CRM Business Lead to develop and optimize their CRM strategy, ensuring alignment with customer experience goals. This role requires 10+ years of experience in CRM strategy within the biotech or pharmaceutical industry, as well as proficiency with tools like Veeva and Salesforce. The ideal candidate will have exceptional analytical and communication skills, with a proven ability to lead cross-functional projects and drive CRM innovations that enhance customer engagement and business outcomes.
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