Executive Director ~ Senior Living Community ~ Phoenix

Executive Director ~ Senior Living Community ~ Phoenix

Job Category : ADMIN (ED/BOM/CONC)

Requisition Number : EXECU

Locations : Showing 1 location

MorningStar at Arcadia
3200 East Glenrosa Avenue
Phoenix, AZ 85018, USA

Description

Executive Director

Salary - Full-time

Pay Range: $140,000.00 - $150,000.00

Schedule will discussed at time of interview at the community

Make a difference by providing great care and love for our treasured residents

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes, and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.

Responsibilities

• The Executive Director shall lead through vision and values while overseeing all day to day operations of the community, including leading team member relations, resident and family services and communication, resident well-being, vibrant resident activities, quality assurance, financial management, regulatory compliance, and all other aspects of community operations.
• Run the operations of the business as if it were your own. Must have a high business acumen and understand the overall operations of every department.
• Recruit, train and hire department managers to supervise the daily operations of the major departments and consult with them as needed. This includes the ability to hire, discipline, and terminate department team members, schedule and staff department teams, ascertain quality of performance, and lead inter-departmental relationships.
• Be approachable, fair-minded and communicate with clarity while showing confidence and enthusiasm.
• Maintain composure during stressful and emergent situations.
• Support department head teams to ensure the overall department runs efficiently and to MorningStar standards.
• Act in the best interest of the community, drive for results, rally the team to achieve goals and promote disciplined analysis of projects and problems.
• Lead as a Serving Leader, sharing power, putting the needs of others first, and helping team members develop and perform.
• Lead the sales culture in collaboration with the Sales and Marketing Director.
• Prepare and submit required reports as required by the company.
• Represent the community with federal, state and local government and private agencies.
• Observe activities in each department and shift to ensure compliance with MorningStar standards; supervise by walking around and engaging with staff.
• Spend time in all departments and ensure the community, grounds and physical plant are ready for guests.
• Maintain daily presence in Reflections during meals to ensure team member engagement and a quality dining experience; supervise dining service and resident satisfaction.
• Ensure compliance with company policies pertaining to resident care, human resources, financial control, public relations, maintenance of physical plant, and policies and procedures; collaborate with corporate and regional teams to update policies as needed.
• Accompany applicable surveyors and consultants on inspections; review deficiencies and submit plans of correction to the appropriate government agency.
• Evaluate performance of team members with department heads and supervisors during annual performance reviews.
• Instruct community staff to provide information regarding residents to authorized agencies while maintaining confidentiality and dignity.
• Maintain personal and daily contact with residents and families.
• Ensure adequate supplies and equipment are available, properly stored, and in working order.
• Be an active member of committees and ensure minutes and reports are maintained.
• Oversee community volunteer programs and outreach by the appropriate team members.
• Ensure department managers utilize necessary tools such as expense management systems and monthly spend-down tracking.
• Hold regular meetings: daily stand-ups, weekly department head meetings, safety meetings, and monthly inter-departmental meetings.

Qualifications & Core Values

Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.

• 3+ years Executive Director or related experience in a senior living environment.
• Demonstrated competence in: financial expense and budget management; Human Resources: staffing, team member development and policies; building maintenance and presentation; facilitating a sales culture; leading in a compliant clinical and best-practice environment; culinary excellence; resident and family dialogue, activities and relationship management.
• Leadership: Demonstrated ability to act as a Serving Leader; approachable, fair-minded and clear communicator.
• Passion: Maintaining a passion to work with seniors and a vibrant team.
• Education/Credentials/Job Knowledge: college degree preferred but not required; continuing education as required by the state; applicable licensure; subject matter expertise related to dementia care, senior care, safety, and leadership in a senior living community.
• Technology: Proficiency in Microsoft Office and ability to learn MorningStar applications.
• Time Management: Ability to handle multiple priorities, weekends/evenings, on-call required.

Note: Team members scheduled to work 24+ hours per week are eligible for benefits.

EEO

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr