Director of Sales
Ernest, Boise, ID, United States
Director of Client Relations (aka Director of Sales)
Base Pay: $100,000.00 – $130,000.00 per year
Additional Compensation: Annual Bonus
Job Details
- Seniority level: Director
- Employment type: Full-time
- Job function: Sales, General Business, Business Development
- Industries: Packaging and Containers Manufacturing, Food and Beverage Manufacturing, Facilities Services
- Location: Boise, ID
About Ernest
At Ernest, our people are the heart of our success—and that includes our clients. As we continue to grow, we’re looking for a Director of Client Relations to lead from the front. This is more than a sales leadership role; it’s about building deep relationships, championing a high-performance team, and becoming the face of Ernest in your territory.
We’re looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way.
What You'll Do
Lead and Develop a Territory Sales Team
- Motivate and manage a team of B2B Client Relationship Managers (outside sales reps)
- Drive performance, accountability, and professional development
- Coach your team in sales strategies, tools, and account planning
- Lead monthly sales meetings and conduct regular reviews to keep goals on track
Act as the Territory’s Sales Leader and Brand Ambassador
- Serve as the go‑to sales leader for your region—internally and externally
- Build authentic, lasting relationships with business clients
- Represent Ernest at appreciation events, sports outings, and client meetings
- Partner with supplier reps to drive value and strengthen relationships
Drive New Business and Grow Existing Accounts
- Guide and support your Client Relationship Managers as they hunt for new business and grow key accounts
- Equip your team to uncover client needs, deliver customized solutions, and build long‑term loyalty
- Coach CRMs to deepen account penetration and maximize GTM growth across their portfolios
- Be a strategic partner in removing roadblocks, navigating client challenges, and ensuring successful outcomes
Lead with Operational Excellence
- Create and execute a yearly business plan focused on profitable growth
- Recommend process improvements to elevate the sales function
- Support company policies related to credit, collections, pricing, and more
- Approve pricing deviations and oversee sales promotions, campaigns, and contests
What You Bring
- Proven B2B outside sales success
- Experience managing and growing an outside B2B sales team
- Strong leadership, communication, and coaching abilities
- Track record of strategic thinking and operational execution
- Confidence in building rapport at all levels—from clients to colleagues
- Valid driver's license with a clean driving record
- Industry experience not required—we hire for potential and performance
Why Ernest?
We don’t just build sales teams—we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You’ll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win—big or small.
Let’s build something great together.
Videos
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