Global Sales Director - East

Overview

Job Description The Global Sales Director will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country.

Join the Sales team at Forward Air/Omni Logistics, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies.

Core Responsibilities

• Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region
• Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling
• Meet with customers to understand their needs and recommend appropriate transportation solutions
• Build and maintain strong relationships with customers and serve as their main point of contact, providing exceptional customer service and ensuring satisfaction
• Collaborate internally to ensure customer needs are met and expectations are exceeded
• Provide accurate and timely reporting of sales activities and customer interactions in the company’s CRM system (Salesforce)
• Continuously improve product and industry knowledge to stay up-to-date on market trends and competition
• Other duties as assigned

Qualifications

• Bachelor’s degree in Business, Sales, or a related field (preferred)
• 5+ years of experience in new business development, preferably in the transportation or logistics industry
• Proven track record of achieving sales targets, acquiring and growing new accounts
• Excellent communication, negotiation, and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work independently as well as in a team environment
• Knowledge of CRM software (Salesforce) and Microsoft Office Suite

Skills

• The ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast paced/high volume sales environment

Forward Air is an Equal Opportunity employer.

About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices.

Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points, creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweek’s 2022 “Americas Most Trustworthy Companies” publication.

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