Business Analyst & Performance Manager
CBRE, Arizona City, AZ, United States
About the Role:
As a CBRE Account Operations Analyst, yourmain role is to support the Account team by preparing reports andpresentations, analyzing data, and offering insights and recommendations. Youwill also manage key performance indicators for the client account. The goal ofthese activities is to ensure that contractual services are delivered aspromised, to drive ongoing improvements, and to help grow the client account.
What You’ll Need:
Bachelor's Degree preferred with up to 3years of relevant experience. In lieu ofa degree, a combination of experience and education will be considered.
In-depth knowledge of Microsoft Officeproducts, including Word, Excel, Power Point & Outlook. (Including text functions, queries, dataextract, Pivot tables, Lookups, IF formulae, and charts.)
Ability to use existing platforms anddatabases in order to access and extract data as necessary.
Familiarity with dashboard tools such as MicrosoftPowerBI.
Experience with analyzing information andstandard practices to make judgments.
Organizational skills with a stronginquisitive mindset.
Intermediate math skills. Ability tocalculate difficult figures such as percentages, fractions, and otherfinancial-related calculations.
Strong communication skills to conveycomplex information in straight forward situations Motivation to impact thequality of own work and contribute to team success and strong presentationskills.
What You’ll Do:
Provide all client and internal CBREreporting. This will include but not belimited to:
Client reporting
Monthly performance report –Including support to the key contributors (FMs, QHSE, Finance, Procurement,etc.)
Quarterly Business Reviewreport and presentation.
Annual business review
CBRE reporting
Monthly report
Annual plan
Dashboards
Finance dashboards
Operational performancedashboards
Ad hoc reporting, but not limited to:
Resource utilization
Cost savings
Vendor scorecards
QHSE reporting including RootCause Analysis
Innovations
Awards
Data Analytics
Assist in establishing and managingperformance metrics under the guidance of team members.
Create, develop, and improve reporting anddata analytics.
Collect, analyze, and document data tosupport operational decisions and improve efficiency
Prepare and present insight and findings tothe team for review and action.
Performance Management
Ensure compliance with account standards byreviewing data for planned, preventative, and corrective activities.
Recommend corrective measures tomaintain client satisfaction.
Apply general knowledge of standardprinciples to solve routine problems Influence business choices byaccurately evaluating and reporting researchresults.
Work within standardized procedures toachieve objectives and meet deadlines.
Behaviors
Exchange straight forward information, askquestions, and check for understanding.
Respond to client issues in a timely andprofessional manner.
Assist management with implementing processimprovements.
Provide ad hoc reporting to clients uponrequest. Review data and make recommendations to management for consideration.
Lead by example and model behaviors thatare consistent with CBRE RISE values.
Manage own work to highest quality.
Work within standardized procedures andpractices to achieve objectives and meet deadlines.
Strong organizational skills with aninquisitive mindset.
Ability to work independently and as partof a team.
What You’ll Need:
• Training in a Technical discipline having served an apprenticeship or equivalent and / or a combination of experience and education will be considered. Journeyman/Electrician or HVAC license, preferred, and state and local licensures, where required.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Ability to work shifts that may include weekends and holidays.
• Must meet the physical requirements of this role
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
Why CBRE:
A culture of respect, integrity, service and excellence crafts our approach to every opportunity!
We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!
• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
• Internal advancement available after 6-month mark
• 40-45 hours a week
• Competitive Pay
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
CBRE’s Data Center Solutions
is the world’s only fully integrated data center real estate firm, offering global strategy, acquisition and disposition representation, project management, and facilities management from a single provider. We serve 40% of the Fortune 100’s data centers, spanning primary, secondary, and tertiary markets across the globe. As an employer of choice, we heavily invest in our people to best serve these state-of-the-art facilities by offering mission critical and leadership training.
CBRE Group, Inc. (NYSE:CBRE),
a Fortune 500 (Fortune #128 as of 2025) and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at http://www.cbre.com .
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Data Center Team Lead position is $72,000 annually [or $34.61 per hour] and the maximum salary for the Data Center Team Lead position is $84,000 annually [or $40.38 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
As a CBRE Account Operations Analyst, yourmain role is to support the Account team by preparing reports andpresentations, analyzing data, and offering insights and recommendations. Youwill also manage key performance indicators for the client account. The goal ofthese activities is to ensure that contractual services are delivered aspromised, to drive ongoing improvements, and to help grow the client account.
What You’ll Need:
Bachelor's Degree preferred with up to 3years of relevant experience. In lieu ofa degree, a combination of experience and education will be considered.
In-depth knowledge of Microsoft Officeproducts, including Word, Excel, Power Point & Outlook. (Including text functions, queries, dataextract, Pivot tables, Lookups, IF formulae, and charts.)
Ability to use existing platforms anddatabases in order to access and extract data as necessary.
Familiarity with dashboard tools such as MicrosoftPowerBI.
Experience with analyzing information andstandard practices to make judgments.
Organizational skills with a stronginquisitive mindset.
Intermediate math skills. Ability tocalculate difficult figures such as percentages, fractions, and otherfinancial-related calculations.
Strong communication skills to conveycomplex information in straight forward situations Motivation to impact thequality of own work and contribute to team success and strong presentationskills.
What You’ll Do:
Provide all client and internal CBREreporting. This will include but not belimited to:
Client reporting
Monthly performance report –Including support to the key contributors (FMs, QHSE, Finance, Procurement,etc.)
Quarterly Business Reviewreport and presentation.
Annual business review
CBRE reporting
Monthly report
Annual plan
Dashboards
Finance dashboards
Operational performancedashboards
Ad hoc reporting, but not limited to:
Resource utilization
Cost savings
Vendor scorecards
QHSE reporting including RootCause Analysis
Innovations
Awards
Data Analytics
Assist in establishing and managingperformance metrics under the guidance of team members.
Create, develop, and improve reporting anddata analytics.
Collect, analyze, and document data tosupport operational decisions and improve efficiency
Prepare and present insight and findings tothe team for review and action.
Performance Management
Ensure compliance with account standards byreviewing data for planned, preventative, and corrective activities.
Recommend corrective measures tomaintain client satisfaction.
Apply general knowledge of standardprinciples to solve routine problems Influence business choices byaccurately evaluating and reporting researchresults.
Work within standardized procedures toachieve objectives and meet deadlines.
Behaviors
Exchange straight forward information, askquestions, and check for understanding.
Respond to client issues in a timely andprofessional manner.
Assist management with implementing processimprovements.
Provide ad hoc reporting to clients uponrequest. Review data and make recommendations to management for consideration.
Lead by example and model behaviors thatare consistent with CBRE RISE values.
Manage own work to highest quality.
Work within standardized procedures andpractices to achieve objectives and meet deadlines.
Strong organizational skills with aninquisitive mindset.
Ability to work independently and as partof a team.
What You’ll Need:
• Training in a Technical discipline having served an apprenticeship or equivalent and / or a combination of experience and education will be considered. Journeyman/Electrician or HVAC license, preferred, and state and local licensures, where required.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Ability to work shifts that may include weekends and holidays.
• Must meet the physical requirements of this role
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
Why CBRE:
A culture of respect, integrity, service and excellence crafts our approach to every opportunity!
We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!
• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
• Internal advancement available after 6-month mark
• 40-45 hours a week
• Competitive Pay
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
CBRE’s Data Center Solutions
is the world’s only fully integrated data center real estate firm, offering global strategy, acquisition and disposition representation, project management, and facilities management from a single provider. We serve 40% of the Fortune 100’s data centers, spanning primary, secondary, and tertiary markets across the globe. As an employer of choice, we heavily invest in our people to best serve these state-of-the-art facilities by offering mission critical and leadership training.
CBRE Group, Inc. (NYSE:CBRE),
a Fortune 500 (Fortune #128 as of 2025) and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at http://www.cbre.com .
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Data Center Team Lead position is $72,000 annually [or $34.61 per hour] and the maximum salary for the Data Center Team Lead position is $84,000 annually [or $40.38 per hour]. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)