Assistant Director, Product Analysis - Small Commercial Underwriting
Liberty Mutual Insurance Group, Phila, PA, United States
Strategic Underwriting Initiatives
Under minimal direction, drives the execution of strategic underwriting initiatives for General Liability and Umbrella lines of business to achieve profitable scale and operational excellence across Small Commercial. Identifies and prioritizes field-driven process improvements and automation opportunities to support underwriters in meeting growth and efficiency targets. Leads deployment planning, standards updates, and cross-functional collaboration to ensure effective implementation and adoption of underwriting strategies and digital workflows. Conducts analyses and gathers stakeholder feedback to inform enhancements in underwriting appetite, guidelines, and system functionality. Provides actionable recommendations and supports change management to improve underwriting quality and profitability. Collaborates with stakeholders to align initiatives with company objectives and frontline capacity and presents insights to leadership to guide decision-making and continuous improvement. Key Responsibilities and Accomplishments: Lead data-driven analyses and prioritize underwriting concerns, uncovering actionable opportunities that advance underwriters toward $10M DWP goals with minimal supervision. Act as a subject matter expert, independently deploying countywide underwriting programs that improve efficiency and effectiveness. Collaborate across functionsincluding SC leadership, Product, Compliance, and UOCsto refine underwriting guidelines and systems, driving strategic improvements in company-wide policies. Direct deployment plans for GL and Umbrella underwriting strategies and automation initiatives, ensuring clear communication, training, and system support while monitoring outcomes through quality assurance and stakeholder feedback. Evaluate underwriting performance and field input to recommend continuous improvements that enhance profitability and operational excellence. Influence IT and business partners by articulating vision and impacts of changes, securing alignment and facilitating scalable, cost-effective underwriting operations. Develop and deliver training and mentoring programs, strengthening team knowledge and consistent application of underwriting standards and systems. Manage multiple complex projects and cross-functional teams, adapting to evolving priorities, addressing escalations, and consistently achieving strategic objectives. Demonstrated ability to professionally influence and engage stakeholders at all levels of the organization Qualifications: Bachelor's degree in business, economics, or other quantitative field Minimum 6 years, typically 8 years or more of relevant work experience Master's degree beneficial Proficient in Excel, PowerPoint, and data analysis software Must have good planning, organizational, analytical, decision making and communication skills Experience managing projects preferred About Us: Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco
Under minimal direction, drives the execution of strategic underwriting initiatives for General Liability and Umbrella lines of business to achieve profitable scale and operational excellence across Small Commercial. Identifies and prioritizes field-driven process improvements and automation opportunities to support underwriters in meeting growth and efficiency targets. Leads deployment planning, standards updates, and cross-functional collaboration to ensure effective implementation and adoption of underwriting strategies and digital workflows. Conducts analyses and gathers stakeholder feedback to inform enhancements in underwriting appetite, guidelines, and system functionality. Provides actionable recommendations and supports change management to improve underwriting quality and profitability. Collaborates with stakeholders to align initiatives with company objectives and frontline capacity and presents insights to leadership to guide decision-making and continuous improvement. Key Responsibilities and Accomplishments: Lead data-driven analyses and prioritize underwriting concerns, uncovering actionable opportunities that advance underwriters toward $10M DWP goals with minimal supervision. Act as a subject matter expert, independently deploying countywide underwriting programs that improve efficiency and effectiveness. Collaborate across functionsincluding SC leadership, Product, Compliance, and UOCsto refine underwriting guidelines and systems, driving strategic improvements in company-wide policies. Direct deployment plans for GL and Umbrella underwriting strategies and automation initiatives, ensuring clear communication, training, and system support while monitoring outcomes through quality assurance and stakeholder feedback. Evaluate underwriting performance and field input to recommend continuous improvements that enhance profitability and operational excellence. Influence IT and business partners by articulating vision and impacts of changes, securing alignment and facilitating scalable, cost-effective underwriting operations. Develop and deliver training and mentoring programs, strengthening team knowledge and consistent application of underwriting standards and systems. Manage multiple complex projects and cross-functional teams, adapting to evolving priorities, addressing escalations, and consistently achieving strategic objectives. Demonstrated ability to professionally influence and engage stakeholders at all levels of the organization Qualifications: Bachelor's degree in business, economics, or other quantitative field Minimum 6 years, typically 8 years or more of relevant work experience Master's degree beneficial Proficient in Excel, PowerPoint, and data analysis software Must have good planning, organizational, analytical, decision making and communication skills Experience managing projects preferred About Us: Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco