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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[521,539,560,578,598],{"_435":434,"_439":522,"_470":471,"_462":523,"_248":524,"_446":525,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":526,"_431":532,"_473":533,"_436":129,"_487":534,"_478":535,"_489":442,"_490":536,"_492":537,"_494":538,"_496":497},["D",1774609200000],"Stryker Corporation","Customer Service Representative page is loaded## Customer Service Representativelocations:

Portage, Michigan:

Orlando, Floridatime type:

Full timeposted on:

Posted Todayjob requisition id:

R561495Work Flexibility: Remote or Hybrid or Onsite**Schedule:**Monday-Friday, 8:00am-4:30pm EST*Overtime required as needed***What You Will Do –**As a Stryker Customer Service Representative, you will be expected to perform with honesty and integrity instituting a highly responsive and unsurpassed level of customer service.* Provide phone and E-Mail-Support for inquiries from sales and healthcare professionals* Answer incoming requests through a multichannel system which includes but is not limited to order entry, order status verification and processing return orders* Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications, and follow standardized process to ensure 100% quality for all orders* Understand, interpret, and explain detailed information of processes and procedures* Participate in continuous improvement activities/projects and assist in any additional team/organizational projects as required* Demonstrate flexibility in responding to new and rapidly changing situations and environment* Demonstrate an understanding of how decisions impact customers, markets and sales representatives* Provide support beyond standard hours as needed if call volume and/or workload require additional time**What You Need –****Required -*** 2 + years of direct Customer Service and/or Call Center Experience* High School diploma or GED equivalent* Ability to work flexible hours as needed to support the business needs**Preferred -*** Associates or Bachelors Degree* ERP experience (SAP, GHX, EDI, Salesforce, Genesis, PowerBI, etc.)* $**21.28** – $**34.82** per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factorsTravel Percentage: 0%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.\n#J-18808-Ljbffr\n","Customer Service Representative page is loaded## Customer Service Representativelocations:

Portage, Michigan:

Orlando, Floridatim...",[527],{"_458":459,"_454":528,"_452":529,"_456":530,"_460":531},"Orlando","Orlando, FL, United States, 32885","FL","32885",["B","3030667712"],"Work at Stryker Corporation","1 days ago","/jobs/3030667712-customer-service-representative","Orlando, FL, United States","/jobs?keyword=Stryker+Corporation","/jobs?location=Orlando%2C+FL%2C+United+States",{"_435":434,"_439":540,"_470":471,"_462":541,"_248":542,"_446":543,"_433":434,"_113":544,"_437":199,"_438":199,"_472":471,"_448":199,"_449":545,"_431":551,"_473":552,"_436":129,"_487":553,"_478":554,"_489":555,"_490":556,"_492":557,"_494":558,"_496":559},["D",1774368000000],"The Wasserstrom Company","Description

The position is responsible for providing exceptional customer service to our clients, addressing customer order requests and inquiries, resolving issues, and ensuring the highest level of customer support. Must be available to work a varied schedule between the hours of 8:00 AM and 5:00 PM EST, typically Monday through Friday. Overtime may be required to complete calls in queue prior to department close. NO COLD CALLING!\nJob Details

Description

The position is responsible for providing exceptional customer service to our clients, addressing customer order requests and inquiries, resolving issues, and ensuring the highest level of customer support. Must be available to work a varied schedule between the hours of 8:00 AM and 5:00 PM EST, typically Monday through Friday. Overtime may be required to complete calls in queue prior to department close. NO COLD CALLING!

Responsibilities

Answer inbound calls, respond to questions, take orders, and advise customers of products availability and pricing.\nConvert product questions into sales.\nEstimate dates of delivery to customers based on knowledge or carriers and delivery time frames.\nProcesses product returns and credits.\nBuild and maintain customer relationships.\nCreate new customer set-ups and change existing customers using proper forms.\nCommunicate with sales on account updates and requests.\nInvestigates and resolves customer problems with tracking and deliveries.\nFind products, answer questions and help reset passwords for our online catalog.

Experience And Education

1 – 2 Years Related Experience

Previous experience in Customer Service and/or Foodservice equipment and supplies field is a plus.

High school or GED required 2- or 4-year college or university degree preferred

#J-18808-Ljbffr\n","Description

The position is responsible for providing exceptional customer service to our clients, addressing customer order requests and ...","Customer Service Representative I - Columbus, Ohio - Entry Level - In Depth Trai",[546],{"_458":459,"_454":547,"_452":548,"_456":549,"_460":550},"Columbus","Columbus, OH, United States, 43224","OH","43224",["B","2997706146"],"Work at The Wasserstrom Company","3 days ago","/jobs/2997706146-customer-service-representative-i-columbus-ohio-entry-level-in-depth-trai","Customer Service Representative I - Columbus, Ohio - Entry Level ...","Columbus, OH, United States","/jobs?keyword=The+Wasserstrom+Company","/jobs?location=Columbus%2C+OH%2C+United+States","/jobs?keyword=Customer+Service+Representative+I+-+Columbus%2C+Ohio+-+Entry+Level+...",{"_435":434,"_439":561,"_470":471,"_462":562,"_248":563,"_446":564,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":565,"_431":571,"_473":572,"_436":129,"_487":573,"_478":574,"_489":442,"_490":575,"_492":576,"_494":577,"_496":497},["D",1774659600000],"Legendary Home Services","Customer Service Representative

Current shifts available:\nMonday - Friday | 1:00 PM

9:30 PM | $20-$22 per hour\nMonday - Friday | 12:00 PM

8:30 PM | $20-$22 per hour\nMonday - Friday | 7:30 AM - 4:00 PM | $20-$22 per hour\nMonday - Friday | 8:00 AM - 4:30 PM | $20-$22 per hour\nFriday, Saturday & Sunday | 2:00 PM

12:00 AM | $20-$24 per hour\nFriday, Saturday, Sunday & Monday | 8:00 AM

6:30 PM | $23-$25 per hour\nAbout the role: Are you a people-person who thrives in a fast-paced environment? We're looking for a friendly, dependable, and detail-oriented Customer Service Representative to join our team! You'll be the first voice our customers hearanswering calls, scheduling service appointments, and helping ensure a smooth, professional experience from start to finish. If you love solving problems, staying organized, and making someone's day a little easier, you'll fit right in.\nAbout us: Legendary Home Services is Minnesota's go-to provider for home maintenance and improvement. As the proud parent company of Blue Ox Heating & Air, Paul Bunyan Plumbing & Drains, and EarlyBird Electric, we bring decades of experience and a commitment to legendary service into every home we serve.\nWhat you'll do:\nAnswer incoming calls with professionalism, empathy, and a customer-first attitude\nSchedule and dispatch technicians based on urgency, availability, and location\nHelp customers with questions about services, pricing, and appointments\nCommunicate clearly with field technicians to ensure seamless service\nTroubleshoot minor customer issues and document all interactions\nFollow up after appointments to ensure satisfaction and gather feedback\nAssist with administrative tasks such as data entry and invoicing\nResolve escalated customer concerns with patience and a problem-solving mindset\nWhat you bring:\nPrior customer service experience, especially in a fast-paced or service-driven industry\nStrong communication and multitasking skills\nA calm, confident approach to problem-solving\nBasic computer skills and comfort using CRM tools and Microsoft Office\nA positive attitude and eagerness to learn\nHigh school diploma or equivalent\nBonus: familiarity with home services like HVAC, plumbing, or electrical\nWhy you'll love working with us:\nWe live our values. Legendary Service and Legendary Care guide every interaction.\nPay that reflects your effort. $18$24/hour + performance-based pay.\nBenefits you'll actually use. Medical, dental, and visionincluding fully employer-paid options.\nPlan for your future. 401(k) with company match.\nLegendary Home Services is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

","Customer Service Representative

Current shifts available:\nMonday - Friday | 1:00 PM

9:30 PM | $20-$22 per hour\nMonday - Friday | ...",[566],{"_458":459,"_454":567,"_452":568,"_456":569,"_460":570},"Minneapolis","Minneapolis, MN, United States, 55428","MN","55428",["B","3036507790"],"Work at Legendary Home Services","14 hours ago","/jobs/3036507790-customer-service-representative","Minneapolis, MN, United States","/jobs?keyword=Legendary+Home+Services","/jobs?location=Minneapolis%2C+MN%2C+United+States",{"_435":434,"_439":579,"_470":471,"_462":580,"_248":581,"_446":582,"_433":434,"_113":583,"_437":199,"_438":199,"_472":471,"_448":199,"_449":584,"_431":590,"_473":591,"_436":129,"_487":592,"_478":593,"_489":583,"_490":594,"_492":595,"_494":596,"_496":597},["D",1774530000000],"MSI","Summary\nThe Customer Service Representative (CSR) is an on‑site role responsible for engaging with customers through multiple channels, including phone, email, and in‑person interactions. Front‑desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.

Work Hours\nMonday to Friday from 09:00 AM to 05:00 PM; 4 Saturdays a month from 09:00 AM to 01:00 PM.

Seniority Level\nEntry Level

Employment Type\nFull‑time

Compensation\nThis hourly, non‑exempt position pays from $19 to $22 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $45,000 and $54,000 annually, or more, depending on experience, overtime hours, and bonuses.

Essential Duties and Responsibilities

Provide exceptional customer service through phone, email, and in‑person interactions.

Build and nurture strong customer relationships.

Assist customers in selecting the appropriate products for their needs.

Retrieve and bring product samples to customers in the showroom.

Address customer issues related to transactions, deliveries, and products.

Accurately maintain customer contact information and transaction records.

Follow up with customers on quotes, inquiries, and sales opportunities.

Process sales transactions, payments, and generate sales orders.

Schedule deliveries and coordinate logistics for material shipments.

Create shipping orders and packing lists.

Answer inbound sales calls and proactively make outbound calls.

Ensure showroom displays are maintained to the highest standards.

Monitor stock levels to ensure efficient processing of customer orders.

Support trade customers by understanding their project needs and recommending suitable MSI materials.

Maintain marketing materials for easy customer access.

Collaborate with Sales Representatives to keep account transactions and inventory up to date.

Stay informed about company products and services.

Perform additional duties as required.

Education and Experience Requirements

High School Diploma required; some college coursework preferred.

Minimum of 1 year of customer service experience.

Strong communication skills with a positive, solution‑oriented approach.

Attentive to customer needs and details.

Proven ability to manage multiple tasks simultaneously.

Goal‑oriented with a focus on delivering excellent customer service.

Strong math skills and the ability to perform quick calculations.

Proficient with PCs and navigating a multi‑window environment.

Intermediate skills in MS Outlook, Word, and Excel.

Bilingual (Spanish) preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.

The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits

Referral, Holiday, and Annual Bonuses

Annual pay increases

Paid Time Off

Medical, Dental, and Vision Insurance

Company‑paid Short Term and Long Term disability

Company‑paid Life Insurance

Tuition Reimbursement

Traditional and Roth 401(k) plans with company matching contributions

Charitable donation matching programs

Free, company‑sponsored 1‑on‑1 tutoring for children/dependents of MSI employees in grades k‑12, including free tutoring for SAT and ACT tests

About MSI\nFounded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state‑of‑the‑art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Awards

Top 5 fastest growing companies – OC Business Journal

Supplier Diversity Award – Home Depot

#1 Flooring Distributor multiple years in a row – Floor Covering Weekly

Top Workplaces Award winner multiple times – Top Workplaces

MSI Founder named the Entrepreneur of the Year – Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

#J-18808-Ljbffr\n","Summary\nThe Customer Service Representative (CSR) is an on‑site role responsible for engaging with customers through multiple channels, including p...","Customer Service Representative (CSR)",[585],{"_458":459,"_454":586,"_452":587,"_456":588,"_460":589},"Elk Grove Village","Elk Grove Village, IL, United States, 60009","IL","60009",["B","3019357091"],"Work at MSI","2 days ago","/jobs/3019357091-customer-service-representative-csr","Elk Grove Village, IL, United States","/jobs?keyword=MSI","/jobs?location=Elk+Grove+Village%2C+IL%2C+United+States","/jobs?keyword=Customer+Service+Representative+%28CSR%29",{"_435":434,"_439":599,"_470":471,"_462":580,"_248":600,"_446":582,"_433":434,"_113":583,"_437":199,"_438":199,"_472":471,"_448":199,"_449":601,"_431":607,"_473":591,"_436":129,"_487":553,"_478":608,"_489":583,"_490":609,"_492":595,"_494":610,"_496":597},["D",1774368000000],"Summary\nThe Customer Service Representative (CSR) is an on‑site role responsible for engaging with customers through multiple channels, including phone, email, and in‑person interactions. Front‑desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.

Work Hours\nMonday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 01:00 PM

Seniority Level\nEntry Level

Employment Type\nFull‑time

Compensation\nThis hourly, non‑exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,400 annually, or more, depending on experience, overtime hours, and bonuses.

Responsibilities

Provide exceptional customer service through phone, email, and in‑person interactions.

Build and nurture strong customer relationships.

Assist customers in selecting the appropriate products for their needs.

Retrieve and bring product samples to customers in the showroom.

Address customer issues related to transactions, deliveries, and products.

Accurately maintain customer contact information and transaction records.

Follow up with customers on quotes, inquiries, and sales opportunities.

Process sales transactions, payments, and generate sales orders.

Schedule deliveries and coordinate logistics for material shipments.

Create shipping orders and packing lists.

Answer inbound sales calls and proactively make outbound calls.

Ensure showroom displays are maintained to the highest standards.

Monitor stock levels to ensure efficient processing of customer orders.

Support trade customers by understanding their project needs and recommending suitable MSI materials.

Maintain marketing materials for easy customer access.

Collaborate with Sales Representatives to keep account transactions and inventory up to date.

Stay informed about company products and services.

Perform additional duties as required.

Qualifications

High School Diploma required; some college coursework preferred.

Minimum of 1 year of customer service experience.

Strong communication skills with a positive, solution‑oriented approach.

Attentive to customer needs and details.

Proven ability to manage multiple tasks simultaneously.

Goal‑oriented with a focus on delivering excellent customer service.

Strong math skills and the ability to perform quick calculations.

Proficient with PCs and navigating a multi‑window environment.

Intermediate skills in MS Outlook, Word, and Excel.

Bilingual (Spanish) preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.

The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits

Referral, Holiday, and Annual Bonuses

Annual pay increases

Paid Time Off

Medical, Dental, and Vision Insurance

Company‑paid Short Term and Long Term disability

Company‑paid Life Insurance

Tuition Reimbursement

Traditional and Roth 401(k) plans with company matching contributions

Charitable donation matching programs

Free, company‑sponsored 1‑on‑1 tutoring for children/dependents of MSI employees in grades k‑12, including free tutoring for SAT and ACT tests

About MSI\nFounded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state‑of‑the‑art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Awards

Top 5 fastest growing companies - OC Business Journal

Supplier Diversity Award - Home Depot

#1 Flooring Distributor multiple years in a row - Floor Covering Weekly

Top Workplaces Award winner multiple times - Top Workplaces

MSI Founder named the Entrepreneur of the Year - Ernst and Young

Equal Opportunity Statement\nMSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

#J-18808-Ljbffr\n",[602],{"_458":459,"_454":603,"_452":604,"_456":605,"_460":606},"La Vergne","La Vergne, TN, United States, 37089","TN","37089",["B","2997710913"],"/jobs/2997710913-customer-service-representative-csr","La Vergne, TN, United States","/jobs?location=La+Vergne%2C+TN%2C+United+States","actionData","errors"]