Customer Service - Business Development
Parks Luxury of Roanoke, Roanoke, VA, United States
2032 Peters Creek Road, Roanoke, VA 24017
Business Development Representative
Generous Pay Plan + Great Benefits! Earn What you Deserve!
PTO Awarded Day One
Experience Preferred
Walk-in Applicants are Welcome!
Parks Luxury of Roanoke
is part of the respected, family'owned
Parks Automotive Group , known for its long-standing commitment to honesty, efficiency, and exceptional customer care. Since 1967, Parks has grown across multiple states while maintaining its core promise:
to do better, be better, every day . Our Roanoke location offers a premium buying experience with luxury brands including
Acura, Audi, and BMW , supported by a team dedicated to delivering top-tier service.
We are seeking a driven, articulate, and customer'focused
Business Development Representative (BDR)
to join our high'performing service division. This role is ideal for someone who thrives in a fast'paced environment, excels at communication, and enjoys helping customers begin their luxury'vehicle buying journey.
As a BDR, you will be the first point of contact for online and phone inquiriesbuilding rapport, setting appointments, and supporting the sales team in creating an exceptional customer experience. Why Join Us?
Work with premium luxury brands
including Acura, Audi, and BMW Family'owned and operated group
with a 50+ year reputation for integrity and excellence The Parks Promise a culture built on honesty, communication, and doing whats right Supportive leadership
and a team environment focused on growth and success Career advancement opportunities
within a multi'state automotive group Employee discounts
on vehicles, service, and parts We offer:
Generous pay plan! Medical, Dental, and Vision insurance after 60 days Short- and Long-Term Disability after 60 days PTO awarded day one Employee vehicle purchase plans Discounts on products and services Company-provided training and education. A friendly, professional work environment Opportunities for career advancement
Key Responsibilities: Respond promptly and professionally to internet, phone, and chat inquiries Set and confirm sales appointments for the dealership Maintain accurate CRM records and follow-up schedules Deliver exceptional customer service aligned with luxury brand standards Collaborate with sales management to support lead flow and appointment goals Meet or exceed monthly performance metrics Qualifications BDR:
Previous BDC, call center, customer service, or sales experience preferred Strong verbal and written communication skills Comfortable making outbound calls and handling high-volume lead activity Professional, polished, and customer'centric demeanor Ability to multitask and stay organized in a fast-paced environment CRM experience is a plus High school diploma or equivalent required Please upload your resume. Completing the online assessment will grant you priority approval! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening.
The Parks Automotive Group is an Equal Opportunity Employer.
Business Development Representative
Generous Pay Plan + Great Benefits! Earn What you Deserve!
PTO Awarded Day One
Experience Preferred
Walk-in Applicants are Welcome!
Parks Luxury of Roanoke
is part of the respected, family'owned
Parks Automotive Group , known for its long-standing commitment to honesty, efficiency, and exceptional customer care. Since 1967, Parks has grown across multiple states while maintaining its core promise:
to do better, be better, every day . Our Roanoke location offers a premium buying experience with luxury brands including
Acura, Audi, and BMW , supported by a team dedicated to delivering top-tier service.
We are seeking a driven, articulate, and customer'focused
Business Development Representative (BDR)
to join our high'performing service division. This role is ideal for someone who thrives in a fast'paced environment, excels at communication, and enjoys helping customers begin their luxury'vehicle buying journey.
As a BDR, you will be the first point of contact for online and phone inquiriesbuilding rapport, setting appointments, and supporting the sales team in creating an exceptional customer experience. Why Join Us?
Work with premium luxury brands
including Acura, Audi, and BMW Family'owned and operated group
with a 50+ year reputation for integrity and excellence The Parks Promise a culture built on honesty, communication, and doing whats right Supportive leadership
and a team environment focused on growth and success Career advancement opportunities
within a multi'state automotive group Employee discounts
on vehicles, service, and parts We offer:
Generous pay plan! Medical, Dental, and Vision insurance after 60 days Short- and Long-Term Disability after 60 days PTO awarded day one Employee vehicle purchase plans Discounts on products and services Company-provided training and education. A friendly, professional work environment Opportunities for career advancement
Key Responsibilities: Respond promptly and professionally to internet, phone, and chat inquiries Set and confirm sales appointments for the dealership Maintain accurate CRM records and follow-up schedules Deliver exceptional customer service aligned with luxury brand standards Collaborate with sales management to support lead flow and appointment goals Meet or exceed monthly performance metrics Qualifications BDR:
Previous BDC, call center, customer service, or sales experience preferred Strong verbal and written communication skills Comfortable making outbound calls and handling high-volume lead activity Professional, polished, and customer'centric demeanor Ability to multitask and stay organized in a fast-paced environment CRM experience is a plus High school diploma or equivalent required Please upload your resume. Completing the online assessment will grant you priority approval! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening.
The Parks Automotive Group is an Equal Opportunity Employer.