The Planet Group is hiring: UX Content Designer in Boston

Title: UX Content Designer
Remote: East Coast Hours
Pay: $59 - 64 per hour
Duration: 9 month contract

Job Description:

The Planet Group is seeking a UX Content Designer to partner with cross-functional teams to create clear, effective, and user-focused content for digital products. In this role, you will collaborate closely with product owners, designers, engineers, analysts, researchers, and other content designers to shape intuitive product experiences. You will also work with insurance product subject matter experts (SMEs) to understand business requirements and translate complex information into simple, meaningful content for users.

Key Responsibilities

• Partner with product owners, designers, engineers, analysts, researchers, and content designers to support product development.

• Collaborate with insurance product SMEs to understand requirements and translate them into user-centered content.

• Identify opportunities to improve the user experience through strong content strategy and information architecture.

• Write clear, concise, and effective content that aligns with established tone, voice, and brand standards.

• Apply language best practices for digital platforms and channels.

• Continuously evaluate UX effectiveness and incorporate user feedback to improve and optimize content.

Qualifications

• Bachelor’s degree in English, Communications, Journalism, or a related field, or equivalent work experience.

• Experience writing content for digital applications (productivity application experience is a plus).

• Strong collaboration skills and the ability to work with cross-functional teams.

• Experience applying content strategy methods and tools, including:

  • Content audits

  • Competitive assessments

  • Quantitative analysis

  • Gap analysis

  • User research

  • Persona development

• Strong analytical skills with the ability to synthesize complex information.

• A portfolio of written work demonstrating creativity, business impact, and measurable results.

• Stakeholder relationship management: Ability to effectively communicate and collaborate with product and business owners while building strong working relationships.

• Agile environment experience: Ability to navigate competing priorities, legacy decisions, cross-departmental initiatives, and evolving stakeholder needs.

• Systems thinking: Ability to understand complex product ecosystems, user roles, and system requirements.

• Design communication: Ability to clearly articulate content design decisions and best practices while proactively seeking feedback.

Preferred Experience

• Experience working with data-heavy enterprise systems or internal tools designed to improve employee efficiency.
  
  
  
  
  
  #CDM