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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[527,539,547,567,577],{"_438":437,"_442":528,"_473":474,"_465":529,"_251":446,"_449":450,"_436":437,"_113":530,"_440":202,"_441":202,"_475":474,"_451":202,"_452":531,"_434":533,"_476":534,"_439":132,"_490":535,"_481":536,"_492":530,"_494":487,"_496":537,"_498":499,"_500":538},["D",1774915200000],"Dan's Automotive inc.","Automotive service writer",[532],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3062593269"],"Work at Dan's Automotive inc.","3 days ago","/jobs/3062593269-automotive-service-writer","/jobs?keyword=Dan%27s+Automotive+inc.","/jobs?keyword=Automotive+service+writer",{"_438":437,"_442":540,"_473":474,"_465":529,"_251":446,"_449":450,"_436":437,"_113":530,"_440":541,"_441":202,"_475":474,"_451":202,"_452":542,"_434":544,"_476":534,"_439":132,"_490":545,"_481":546,"_492":530,"_494":487,"_496":537,"_498":499,"_500":538},["D",1775187542590],"Full Time",[543],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","2015027431"],"8 hours ago","/jobs/2015027431-automotive-service-writer",{"_438":437,"_442":548,"_473":474,"_465":549,"_251":550,"_449":551,"_436":437,"_113":552,"_440":202,"_441":202,"_475":474,"_451":202,"_452":553,"_434":559,"_476":560,"_439":132,"_490":561,"_481":562,"_492":552,"_494":563,"_496":564,"_498":565,"_500":566},["D",1774479600000],"AAMCO Transmissions","Service Writer Job Description

The Automotive Service Writer serves as the primary point of contact between customers and the repair shop. This role is responsible for greeting customers, documenting vehicle concerns, communicating repair recommendations, preparing estimates, coordinating workflow with technicians, and ensuring an excellent customer experience from drop-off through delivery. The Service Writer takes on many different roles as they assist in the day-to-day operations of our center, including answering phones using a company script, communicating with customers, building estimates, and working with company vendors. The Service Writer plays a critical role in shop productivity, customer retention, and revenue growth.\nPosition Responsibilities

Greet customers promptly and professionally\nListen carefully to customer concerns and document accurately\nExplain recommended services in clear, non-technical language\nMaintain consistent communication throughout the repair process\nProvide accurate pickup times and status updates\nBuild long-term customer relationships\nEstimating & Sales

Prepare repair estimates using shop management software\nPresent maintenance recommendations based on inspections\nPrioritize safety and maintenance needs properly\nClose approved work efficiently and ethically\nReview declined work with customers for future follow-up opportunities\nWorkflow Coordination

Schedule appointments effectively\nDispatch work to technicians\nMonitor repair progress and adjust timelines as needed\nCoordinate parts ordering and availability\nEnsure repair orders are accurate and complete\nDocumentation & Administrative Duties

Open and close repair orders correctly\nMaintain accurate labor lines and parts entries\nVerify customer information and vehicle history\nProcess payments and invoices\nMaintain warranty documentation when applicable\nTeam Communication

Communicate clearly with technicians regarding concerns and approvals\nCoordinate with management regarding workload and priorities\nSupport shop production goals\nAssist with maintaining organized front-office workflow\nPerformance Expectations

Maintain strong customer satisfaction scores\nConvert inspections into approved work consistently\nKeep technicians productive\nMaintain organized repair orders\nSupport shop revenue goals ethically\nWhat We Offer

Competitive pay based upon experience\nAccess to AAMCO's proprietary training programs, seminars and skill presentations\nHealth insurance (Employee only cost fully paid by company)\n401(k) match / Paid Time Off / Holiday policy\nJob Requirements:

Minimum of 1 year of sales experience, preferably in automotive service advising experience\nExcellent closing skills\nKnowledge of maintenance schedules\nBasic mechanical understanding\nStrong communication skills\nAbility to multitask in fast-paced environment\nComputer proficiency (shop software, estimating systems)\nMust have valid driver's license

","Service Writer Job Description

The Automotive Service Writer serves as the primary point of contact between customers and the repair shop....","Service Writer",[554],{"_461":462,"_457":555,"_455":556,"_459":557,"_463":558},"Springdale","Springdale, AR, United States, 72764","AR","72764",["B","3012727004"],"Work at AAMCO Transmissions","8 days ago","/jobs/3012727004-service-writer","Springdale, AR, United States","/jobs?keyword=AAMCO+Transmissions","/jobs?location=Springdale%2C+AR%2C+United+States","/jobs?keyword=Service+Writer",{"_438":437,"_442":568,"_473":474,"_465":549,"_251":569,"_449":570,"_436":437,"_113":571,"_440":202,"_441":202,"_475":474,"_451":202,"_452":572,"_434":574,"_476":560,"_439":132,"_490":491,"_481":575,"_492":571,"_494":563,"_496":564,"_498":565,"_500":576},["D",1775211390000],"

Service Writer Job Description

The Automotive Service Writer serves as the primary point of contact between customers and the repair shop. This role is responsible for greeting customers, documenting vehicle concerns, communicating repair recommendations, preparing estimates, coordinating workflow with technicians, and ensuring an excellent customer experience from drop-off through delivery. The Service Writer takes on many different roles as they assist in the day-to-day operations of our center, including answering phones using a company script, communicating with customers, building estimates, and working with company vendors. The Service Writer plays a critical role in shop productivity, customer retention, and revenue growth.

Position Responsibilities

Greet customers promptly and professionally
Listen carefully to customer concerns and document accurately
Explain recommended services in clear, non-technical language
Maintain consistent communication throughout the repair process
Provide accurate pickup times and status updates
Build long-term customer relationships

Estimating & Sales

Prepare repair estimates using shop management software
Present maintenance recommendations based on inspections
Prioritize safety and maintenance needs properly
Close approved work efficiently and ethically
Review declined work with customers for future follow-up opportunities

Workflow Coordination

Schedule appointments effectively
Dispatch work to technicians
Monitor repair progress and adjust timelines as needed
Coordinate parts ordering and availability
Ensure repair orders are accurate and complete

Documentation & Administrative Duties

Open and close repair orders correctly
Maintain accurate labor lines and parts entries
Verify customer information and vehicle history
Process payments and invoices
Maintain warranty documentation when applicable

Team Communication

Communicate clearly with technicians regarding concerns and approvals
Coordinate with management regarding workload and priorities
Support shop production goals
Assist with maintaining organized front-office workflow

Performance Expectations

Maintain strong customer satisfaction scores
Convert inspections into approved work consistently
Keep technicians productive
Maintain organized repair orders
Support shop revenue goals ethically

What We Offer

Competitive pay based upon experience
Access to AAMCO's proprietary training programs, seminars and skill presentations
Health insurance (Employee only cost fully paid by company)
401(k) match / Paid Time Off / Holiday policy

Job Requirements:

Minimum of 1 year of sales experience, preferably in automotive service advising experience
Excellent closing skills
Knowledge of maintenance schedules
Basic mechanical understanding
Strong communication skills
Ability to multitask in fast-paced environment
Computer proficiency (shop software, estimating systems)
Must have valid driver's license

","

Service Writer Job Description

The Automotive Service Writer serves as the primary point of contact between customers and the repai...","Service Writer Job at AAMCO Transmissions in Springdale",[573],{"_461":462,"_457":555,"_455":556,"_459":557,"_463":558},["B","3084424690"],"/jobs/3084424690-service-writer-job-at-aamco-transmissions-in-springdale","/jobs?keyword=Service+Writer+Job+at+AAMCO+Transmissions+in+Springdale",{"_438":437,"_442":578,"_473":474,"_465":579,"_251":580,"_449":581,"_436":437,"_113":552,"_440":202,"_441":202,"_475":474,"_451":202,"_452":582,"_434":588,"_476":589,"_439":132,"_490":535,"_481":590,"_492":552,"_494":591,"_496":592,"_498":593,"_500":566},["D",1774915200000],"ASCO Equipment Inc.","ASCO Equipment has a career opportunity for a Service Writer in Little Elm, Texas . Experience with heavy equipment is preferred, however automotive industry experience may translate. Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating service needs with customers and technicians.\n\nResponsibilities:\n\nPositively take ownership of customer experience\n\nManage work orders: open, close, post time, enter notes and monitor progress\n\nPrepare accurate estimates for costs of repairs and present to customer\n\nMonitor and Manage accounts receivables\n\nClearly and effectively communicate to customers, technicians and service manager\n\nProvide status updates on: work orders, troubleshooting, technician progress & general questions\n\nMonitor phones for field technician and customer calls\n\nVarious other administrative duties\n\nQualifications:\n\n2+ years of experience as a heavy equipment service technician or service writer\n\nAbility to work in a fast paced/high volume dealership\n\nDetail oriented, time management, and teamwork skills\n\nExcellent customer service and communication skills\n\nProficient computer skills, and experience with G-Suite & other service programs\n\nA personal dedication to work safety and accountability\n\nWhy Join Team ASCO?\nCompensation & Benefits:\n\n100% paid health insurance, 401(k) + profit sharing, and paid holidays\n\nPaid Training & Advancement Opportunities\n\nUnique Perks:\n\nASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education\n\nOur Core Values:\n\nHonor God\n\nDevelop People\n\nPursue Excellence\n\nGrow Profitably\n\nBe Part of Something Bigger\nAt ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.\n\nASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.\n\n#J-18808-Ljbffr","ASCO Equipment has a career opportunity for a Service Writer in Little Elm, Texas . Experience with heavy equipment is preferred, however automo...",[583],{"_461":462,"_457":584,"_455":585,"_459":586,"_463":587},"Little Elm","Little Elm, TX, United States, 75806","TX","75806",["B","3124319051"],"Work at ASCO Equipment Inc.","/jobs/3124319051-service-writer","Little Elm, TX, United States","/jobs?keyword=ASCO+Equipment+Inc.","/jobs?location=Little+Elm%2C+TX%2C+United+States","actionData","errors"]