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11650A- Customer Service - Customer Service Rep

BakeMark, Pico Rivera, CA, United States


Customer Service Representative

BakeMark has immediate job openings for Customer Service Representative! With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 27 branches conveniently-located across the U.S. Summary:

Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned. Responsibilities: Download PSP orders into NDS system after review. Enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item "outs". Ensures COAs, and Spec Sheets are provided to customers as necessary Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Support Will-Call and sales team when needed. Other duties may be assigned. Qualifications: High school diploma or equivalent education and/or one to three months experience. Knowledge of Spreadsheet software, Word Processing software, and 10 key. BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.