Tech Solutions Specialist
Nextep, Norman, OK, United States
Sales Support Role
This is a sales support role designed to specialize in demonstrating how Nextep's integrated HRIS, payroll, benefits, and risk management technology solves the complex operational challenges faced by small to mid-sized businesses. Responsibilities
Lead customized, value-based demonstrations of the PEO platform, focusing on payroll processing, benefits enrollment, and HR reporting. During tech solution calls ask prospects discovery questions to help BCs identify "pain points" in a prospect's current HR workflow. Map client requirements to our platform capabilities, identifying where standard features or custom API integrations are needed. Record all demonstrations with Gemini (with prospective client approval) to ensure all information is being captured for follow-up and coordination with BCs and RSMs. Explain the technical flow of data between our platform and client-side systems (e.g., 401k providers, Accounting software, ATS, and other HR related platforms). Assist the Implementation team in the transition from "Closed-Won" to "Go-Live" by documenting technical requirements and client expectations. Proactively look for tech solution call opportunities. Assist with process documentation and updates in this role. Manage BC Question cases. Assist Sales Admins with the transition of proposal documentation prep, ensuring timely and accurate proposal preparation ramp up is completed.
This is a sales support role designed to specialize in demonstrating how Nextep's integrated HRIS, payroll, benefits, and risk management technology solves the complex operational challenges faced by small to mid-sized businesses. Responsibilities
Lead customized, value-based demonstrations of the PEO platform, focusing on payroll processing, benefits enrollment, and HR reporting. During tech solution calls ask prospects discovery questions to help BCs identify "pain points" in a prospect's current HR workflow. Map client requirements to our platform capabilities, identifying where standard features or custom API integrations are needed. Record all demonstrations with Gemini (with prospective client approval) to ensure all information is being captured for follow-up and coordination with BCs and RSMs. Explain the technical flow of data between our platform and client-side systems (e.g., 401k providers, Accounting software, ATS, and other HR related platforms). Assist the Implementation team in the transition from "Closed-Won" to "Go-Live" by documenting technical requirements and client expectations. Proactively look for tech solution call opportunities. Assist with process documentation and updates in this role. Manage BC Question cases. Assist Sales Admins with the transition of proposal documentation prep, ensuring timely and accurate proposal preparation ramp up is completed.