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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America. The Field Service Representative (FSR) I assesses and meets member needs by using AAA skills to assess, advise, and assist members with their financial needs. FSRs provide value through loan servicing transactions and cross-selling products and services to help our members achieve their financial dreams.\nLOCATION\n818 South State Highway 198\nPayson, UT 84651\nSCHEDULE\nPart Time; Monday Friday Hours will vary between 8:40am 6:15pm; Saturdays 8:40am 2:15pm\n*Flexibility needed 20 25 hrs./week based on needs of the branch\n*Bilingual English/Spanish preferred but not required\nAt Mountain America, we are committed to taking care of all our employees.\nStarting competitive pay of $17.50 per hour and can increase depending on experience, plus incentives\nPerformance reviews with opportunities to increase compensation\nExcellent medical and dental benefits with minimal employee contribution (full time employees)\nPaid time off, volunteer time off, and paid holidays\nMatching 401K\nTuition assistance\nProfessional development\nAnd more!\nTo be effective, an individual must be able to perform each job duty successfully.\nMember Focus

Provides exceptional member service to credit union membership by assessing member needs and advising them to improve their financial situation. Which includes opening new accounts, servicing existing accounts, and explaining our products and services that best suit our members' needs and accomplish the credit union objectives.\nRecognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach.\nConsistent focus on increasing member satisfaction, building the membership base and account retention.\nExpected to meet sales and service goals.\nUses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services.\nResolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.\nFollows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach.\nLoan Servicing

Originates loans by accepting, reviewing, and approving loan applications.\nInterviews loan applicants, reviewing credit report and cross-sells loans.\nPrepares loan documentation, initiates credit reports and conducts closings for home equity, personal, and auto loans\nComplies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position\nLoan Underwriters, Title Specialist\nOther Responsibilities

Acts as a liaison to Business Services\nReaches out to the community through outbound phone calls and by attending SEG events\nPerforms Teller duties as needed\nRepresents the credit union in a professional manner, both in dress and in actions\nKeeps work area neat and clean\nResponds to email/voicemail/missed calls/other communication in a timely manner\nActively participates and completes product knowledge courses\nComplies with all regulations as required by law\nMay require travel to other branches\nPerforms other duties as assigned\nKNOWLEDGE, SKILLS, and ABILITIES\nThe requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.\nExperience\nAt least 1+ year of retail banking or related sales and customer service experience.\nAbility to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence.\nAbility to multi-task and maintain composure while handling all member activities and requests.\nAbility to prepare loan documents and cross-sell financial services of the credit union to ensure quality service.\nAbility to perform mathematical calculations.\nAbility to communicate effectively using written and verbal communication.\nEducation\nHigh school diploma or equivalent\nLicenses, Certificates, Registrations, Trainings\nRequires valid driver's license for travel.\nTraining to be completed:\nMountain America Accounts and Lending\nRequired regulatory and compliance trainings.\nNotary Public\nNMLS Certification\nMust be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration\nComputer/Office Equipment Skills\nBasic computer operating skills\nBeginner to intermediate skills in Microsoft Office (Outlook, Word, Excel)\nType a minimum of 35 words per minute preferred\nSymitar experience preferred\nManagerial Responsibility\nNo supervisory/managerial responsibilities\nOther Skills and Abilities\nThorough knowledge of credit union policies, procedures and regulations\nAbility to prepare loan documents and cross-sell financial services of the credit union to ensure quality service\nAbility to perform mathematical calculations\nAbility to communicate effectively using written and verbal communication\nPHYSICAL ABILITIES / WORKING CONDITIONS\nPhysical Demands\nAbility to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently\nAbility to stand, walk, kneel and crouch occasionally\nVision Requirements\nClose vision (clear vision at 20 inches or less)\nDistance Vision (clear vision at 20 feet or more)\nWeight Lifted or Force Exerted\nAbility to lift up to 10 pounds consistently and up to 50 pounds occasionally\nEnvironmental\nThere are no unusually environmental factors\nNoise Environment\nModerate noise (business office with computers and printers)\n#LI-IL1\nMountain America Credit Union is an EEO/AA/ADA/Veterans employer.\n","Field Service Representative (FSR) I

At Mountain America, we create exceptional service experiences with every member, every time. We prov...","Part Time Member Service & Sales (Teller) - Bilingual required (English/Spanish)",[527],{"_458":459,"_454":528,"_452":529,"_456":457,"_460":530},"Payson","Payson, UT, United States, 84651","84651",["B","2961904196"],"1 days ago","/jobs/2961904196-part-time-member-service-sales-teller-bilingual-required-english-spanish","Part Time Member Service & Sales (Teller) - Bilingual required (E...","Payson, UT, United States","/jobs?location=Payson%2C+UT%2C+United+States","/jobs?keyword=Part+Time+Member+Service+%26+Sales+%28Teller%29+-+Bilingual+required+%28E...",{"_435":434,"_439":539,"_470":471,"_462":463,"_248":540,"_446":524,"_433":434,"_113":525,"_437":199,"_438":199,"_472":471,"_448":199,"_449":541,"_431":543,"_473":474,"_436":129,"_487":488,"_478":544,"_489":534,"_490":535,"_492":493,"_494":536,"_496":537},["D",1773961200000],"Field Service Representative (FSR) I

At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America. The Field Service Representative (FSR) I assesses and meets member needs by using AAA skills to assess, advise, and assist members with their financial needs. FSRs provide value through loan servicing transactions and cross-selling products and services to help our members achieve their financial dreams.\nLOCATION\n818 South State Highway 198\nPayson, UT 84651\nSCHEDULE\nPart Time; Monday

Friday Hours will vary between 8:40am

6:15pm; Saturdays 8:40am

2:15pm\n*Flexibility needed 20

25 hrs./week based on needs of the branch\n*Bilingual English/Spanish preferred but not required\nAt Mountain America, we are committed to taking care of all our employees.\nStarting competitive pay of $17.50 per hour and can increase depending on experience, plus incentives\nPerformance reviews with opportunities to increase compensation\nExcellent medical and dental benefits with minimal employee contribution (full time employees)\nPaid time off, volunteer time off, and paid holidays\nMatching 401K\nTuition assistance\nProfessional development\nAnd more!\nTo be effective, an individual must be able to perform each job duty successfully.\nMember Focus

Provides exceptional member service to credit union membership by assessing member needs and advising them to improve their financial situation. Which includes opening new accounts, servicing existing accounts, and explaining our products and services that best suit our members' needs and accomplish the credit union objectives.\nRecognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach.\nConsistent focus on increasing member satisfaction, building the membership base and account retention.\nExpected to meet sales and service goals.\nUses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services.\nResolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.\nFollows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach.\nLoan Servicing

Originates loans by accepting, reviewing, and approving loan applications.\nInterviews loan applicants, reviewing credit report and cross-sells loans.\nPrepares loan documentation, initiates credit reports and conducts closings for home equity, personal, and auto loans\nComplies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position\nLoan Underwriters, Title Specialist\nOther Responsibilities

Acts as a liaison to Business Services\nReaches out to the community through outbound phone calls and by attending SEG events\nPerforms Teller duties as needed\nRepresents the credit union in a professional manner, both in dress and in actions\nKeeps work area neat and clean\nResponds to email/voicemail/missed calls/other communication in a timely manner\nActively participates and completes product knowledge courses\nComplies with all regulations as required by law\nMay require travel to other branches\nPerforms other duties as assigned\nKNOWLEDGE, SKILLS, and ABILITIES\nThe requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.\nExperience\nAt least 1+ year of retail banking or related sales and customer service experience.\nAbility to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence.\nAbility to multi-task and maintain composure while handling all member activities and requests.\nAbility to prepare loan documents and cross-sell financial services of the credit union to ensure quality service.\nAbility to perform mathematical calculations.\nAbility to communicate effectively using written and verbal communication.\nEducation\nHigh school diploma or equivalent\nLicenses, Certificates, Registrations, Trainings\nRequires valid driver's license for travel.\nTraining to be completed:\nMountain America Accounts and Lending\nRequired regulatory and compliance trainings.\nNotary Public\nNMLS Certification\nMust be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration\nComputer/Office Equipment Skills\nBasic computer operating skills\nBeginner to intermediate skills in Microsoft Office (Outlook, Word, Excel)\nType a minimum of 35 words per minute preferred\nSymitar experience preferred\nManagerial Responsibility\nNo supervisory/managerial responsibilities\nOther Skills and Abilities\nThorough knowledge of credit union policies, procedures and regulations\nAbility to prepare loan documents and cross-sell financial services of the credit union to ensure quality service\nAbility to perform mathematical calculations\nAbility to communicate effectively using written and verbal communication\nPHYSICAL ABILITIES / WORKING CONDITIONS\nPhysical Demands\nAbility to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently\nAbility to stand, walk, kneel and crouch occasionally\nVision Requirements\nClose vision (clear vision at 20 inches or less)\nDistance Vision (clear vision at 20 feet or more)\nWeight Lifted or Force Exerted\nAbility to lift up to 10 pounds consistently and up to 50 pounds occasionally\nEnvironmental\nThere are no unusually environmental factors\nNoise Environment\nModerate noise (business office with computers and printers)\n#LI-IL1\nMountain America Credit Union is an EEO/AA/ADA/Veterans employer.

",[542],{"_458":459,"_454":528,"_452":529,"_456":457,"_460":530},["B","2939894015"],"/jobs/2939894015-part-time-member-service-sales-teller-bilingual-required-english-spanish",{"_435":434,"_439":546,"_470":471,"_462":463,"_248":547,"_446":548,"_433":434,"_113":525,"_437":199,"_438":199,"_472":471,"_448":199,"_449":549,"_431":551,"_473":474,"_436":129,"_487":552,"_478":553,"_489":534,"_490":535,"_492":493,"_494":536,"_496":537},["D",1774011600000],"# **Please reference the schedule and minimum qualifications listed below before applying.**If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.# **Job Summary**At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America.

The Field Service Representative (FSR) I assesses and meets member needs by using AAA skills to assess, advise, and assist members with their financial needs. FSRs provide value through loan servicing transactions and cross-selling products and services to help our members achieve their financial dreams.# **Job Description****LOCATION**818 South State Highway 198Payson, UT 84651**SCHEDULE**Part Time; Monday – Friday Hours will vary between 8:40am – 6:15pm; Saturdays 8:40am – 2:15pm

\\*Flexibility needed 20 – 25 hrs./week based on needs of the branch**\\*Bilingual English/Spanish preferred but not required\\***At Mountain America, we are committed to taking care of all our employees.* Starting competitive pay of $17.50

per hour and can increase depending on experience, plus incentives* Performance reviews with opportunities to increase compensation* Excellent medical and dental benefits with minimal employee contribution (full time employees)* Paid time off, volunteer time off, and paid holidays* Matching 401K* Tuition assistance* Professional development* And more!To be effective, an individual must be able to perform each job duty successfully.**Member Focus*** Provides exceptional member service to credit union membership by assessing member needs and advising them to improve their financial situation.

Which includes opening new accounts, servicing existing accounts, and explaining our products and services that best suit our members’ needs and accomplish the credit union objectives.* Recognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach.* Consistent focus on increasing member satisfaction, building the membership base and account retention.* Expected to meet sales and service goals.* Uses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services.* Resolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.* Follows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach.**Loan Servicing*** Originates loans by accepting, reviewing, and approving loan applications.* Interviews loan applicants, reviewing credit report and cross-sells loans.* Prepares loan documentation, initiates credit reports and conducts closings for home equity, personal, and auto loans* Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position* Loan Underwriters, Title Specialist**Other Responsibilities*** Acts as a liaison to Business Services* Reaches out to the community through outbound phone calls and by attending SEG events* Performs Teller duties as needed* Represents the credit union in a professional manner, both in dress and in actions* Keeps work area neat and clean* Responds to email/voicemail/missed calls/other communication in a timely manner* Actively participates and completes product knowledge courses* Complies with all regulations as required by law* May require travel to other branches* Performs other duties as assignedKNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Experience* At least **1+ year** of retail banking or related sales and customer service experience.* Ability to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence.* Ability to multi-task and maintain composure while handling all member activities and requests.* Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service.* Ability to perform mathematical calculations.* Ability to communicate effectively using written and verbal communication.Education

High school diploma or equivalentLicenses, Certificates, Registrations, Trainings* Requires valid driver’s license for travel.Training to be completed:* Mountain America Accounts and Lending* Required regulatory and compliance trainings.* Notary Public* NMLS Certification* Must be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act RegistrationComputer/Office Equipment Skills* Basic computer operating skills* Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel)* Type a minimum of 35 words per minute preferred* Symitar experience preferredManagerial ResponsibilityNo supervisory/managerial responsibilitiesOther Skills and Abilities* Thorough knowledge of credit union policies, procedures and regulations* Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service* Ability to perform mathematical calculations* Ability to communicate effectively using written and verbal communicationPHYSICAL ABILITIES / WORKING CONDITIONSPhysical Demands* Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently* Ability to stand, walk, kneel and crouch occasionallyVision Requirements* Close vision (clear vision at 20 inches or less)* Distance Vision (clear vision at 20 feet or more)Weight Lifted or Force ExertedAbility to lift up to 10 pounds consistently and up to 50 pounds occasionallyEnvironmentalThere are no unusually environmental factorsNoise EnvironmentModerate noise (business office with computers and printers,#LI-IL1Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.Follow @MountainAmericaLife on

and

to see why our team members love working at Mountain America!Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, Montana, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our team members and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America.Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, automatic payment options and access through a large branch network. When making decisions, we always put members' needs first. It's just the way we do business and a part of the \"people helping people\" philosophy of credit unions.\n#J-18808-Ljbffr\n","# **Please reference the schedule and minimum qualifications listed below before applying.**If you need assistance with filling out our application...",[550],{"_458":459,"_454":528,"_452":529,"_456":457,"_460":530},["B","2947208624"],"2 days ago","/jobs/2947208624-part-time-member-service-sales-teller-bilingual-required-english-spanish",{"_435":434,"_439":555,"_470":471,"_462":463,"_248":556,"_446":557,"_433":434,"_113":558,"_437":199,"_438":199,"_472":471,"_448":199,"_449":559,"_431":565,"_473":474,"_436":129,"_487":566,"_478":567,"_489":568,"_490":569,"_492":493,"_494":570,"_496":571},["D",1773529200000],"Job Title

Job Summary\nAt Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America.\nJob Description

Location: Sparks Branch\n700 Los Altos Parkway\nSparks, NV 89436\nSchedule: Part Time; Monday

Friday Hours will vary between 8:40am

6:15pm *Flexibility needed 20

25 hrs./week based on needs of the branch\nAt Mountain America, we are committed to taking care of all our employees.-Starting competitive pay of $17.50 per hour and can increase depending on experience, plus incentives-Performance reviews with opportunities to increase compensation-Excellent medical and dental benefits with minimal employee contribution (full time employees)-Paid time off, volunteer time off, and paid holidays-Matching 401K-Tuition assistance-Professional development-And more!\nTo be effective, an individual must be able to perform each job duty successfully.\nMember Focus

Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions, which could include opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member's needs and accomplish the credit union objectives.\nRecognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach\nConsistent focus on increasing member satisfaction and account retention\nExpected to meet sales and service goals\nUses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services\nResolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.\nFollows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach\nBranch Operations

Maintains cash drawer\nInitiates wire transfers, cashiers checks, and cash advances\nCreates VISA cards\nOpens and processes IRA transactions, certificates of deposit, and redeem savings bonds\nUses judgement to place appropriate check holds and issue fee reversals\nAssist fraud victims by processing fraud disputes\nAccurately and efficiently processes transactions in accordance with established policies and procedures\nAssists in the opening and closing procedures of the branch\nResponsible for Branch Security which includes vault combinations, security codes, and member information.\nOther Responsibilities

Represents the credit union in a professional manner, both in dress and in actions\nKeeps work area neat and clean\nResponds to email/voicemail/missed calls/other communication in a timely manner\nActively participates and completes product knowledge courses\nTravel may be required\nComplies with all regulations as required by law\nPerforms other duties as assigned\nKnowledge, Skills, and Abilities

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.\nExperience: At least six months of customer service experience. Industry experience preferred.\nEducation: High school diploma or equivalent\nLicenses, Certificates, Registrations, Trainings: A valid driver's license is required\nTo be completed during the first 90 days:\nMSR onboarding through the following:\nBranch Foundations\nTeller Branch Checklist\nProducts & Services\nTeller Follow-up Training\nComputer/Office Equipment Skills: Proficient computer operating skills Understanding of Microsoft Office Suite (Outlook, Word, Excel)\nManagerial Responsibility: No supervisory/managerial responsibilities\nOther Skills and Abilities: Thorough knowledge of credit union policies, procedures and regulations Ability to identify lending opportunities and make recommendations. Ability to cross-sell financial services of the credit union to create exceptional member service Ability to perform financial calculations Ability to communicate effectively and persuasively using written and verbal communication\nPhysical Abilities / Working Conditions

Physical Demands: Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently Ability to stand, walk, kneel and crouch occasionally\nVision Requirements: Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more)\nWeight Lifted or Force Exerted: Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally\nEnvironmental: There are no unusually environmental factors\nNoise Environment: Moderate noise (business office with computers and printers, light traffic)\nMountain America Credit Union is an EEO/AA/ADA/Veterans employer.

","Job Title

Job Summary\nAt Mountain America, we create exceptional service experiences with every member, every time. We provide life changi...","Part Time Member Service & Sales (Teller) - Bilingual Preferred (English/Spanish",[560],{"_458":459,"_454":561,"_452":562,"_456":563,"_460":564},"Sparks","Sparks, NV, United States, 89436","NV","89436",["B","2883644631"],"8 days ago","/jobs/2883644631-part-time-member-service-sales-teller-bilingual-preferred-english-spanish","Part Time Member Service & Sales (Teller) - Bilingual Preferred (...","Sparks, NV, United States","/jobs?location=Sparks%2C+NV%2C+United+States","/jobs?keyword=Part+Time+Member+Service+%26+Sales+%28Teller%29+-+Bilingual+Preferred+%28...",{"_435":434,"_439":573,"_470":471,"_462":463,"_248":574,"_446":575,"_433":434,"_113":576,"_437":199,"_438":199,"_472":471,"_448":199,"_449":577,"_431":582,"_473":474,"_436":129,"_487":488,"_478":583,"_489":584,"_490":585,"_492":493,"_494":586,"_496":587},["D",1773961200000],"Job Title

At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America.\nLocation

195 North 400 West, Kaysville, UT 84037\nSchedule

Part Time; Monday

Friday Hours will vary between 8:40am

6:15pm; Rotating Saturdays 8:40am

2:15pm*Flexibility needed 20

25 hrs./wk.\nJob Description

At Mountain America, we are committed to taking care of all our employees.\nStarting competitive pay of $17.50 per hour and can increase depending on experience, plus incentives\nPerformance reviews with opportunities to increase compensation\nExcellent medical and dental benefits with minimal employee contribution (full time employees)\nPaid time off, volunteer time off, and paid holidays\nMatching 401K\nTuition assistance\nProfessional development\nAnd more!\nTo be effective, an individual must be able to perform each job duty successfully.\nMember Focus

Provides exceptional member service to credit union membership by assessing member needs, advising to meet their needs, and assisting in those transactions, which could include opening new accounts, servicing existing accounts, and explaining our products and services that best suit our member's needs and accomplish the credit union objectives.\nRecognizes member needs, educates on options for managing financial transactions through MACU tools, resources, technology and cross-sells products and services as needs arise through a consultation approach\nConsistent focus on increasing member satisfaction and account retention\nExpected to meet sales and service goals\nUses lead lists to make outbound efforts to call existing membership to provide additional consultation on MACU products and services\nResolves problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.\nFollows up with member interactions with thank you notes and phone calls using the MACU New Member Onboarding approach\nBranch Operations

Maintains cash drawer\nInitiates wire transfers, cashiers checks, and cash advances\nCreates VISA cards\nOpens and processes IRA transactions, certificates of deposit, and redeem savings bonds\nUses judgement to place appropriate check holds and issue fee reversals\nAssist fraud victims by processing fraud disputes\nAccurately and efficiently processes transactions in accordance with established policies and procedures\nAssists in the opening and closing procedures of the branch\nResponsible for Branch Security which includes vault combinations, security codes, and member information.\nOther Responsibilities

Represents the credit union in a professional manner, both in dress and in actions\nKeeps work area neat and clean\nResponds to email/voicemail/missed calls/other communication in a timely manner\nActively participates and completes product knowledge courses\nTravel may be required\nComplies with all regulations as required by law\nPerforms other duties as assigned\nKnowledge, Skills, and Abilities

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.\nExperience: At least six months of customer service experience. Industry experience preferred.\nEducation: High school diploma or equivalent\nLicenses, Certificates, Registrations, Trainings: A valid driver's license is required\nTo be completed during the first 90 days:\nMSR onboarding through the following:\nBranch Foundations\nTeller Branch Checklist\nProducts & Services\nTeller Follow-up Training\nComputer/Office Equipment Skills: Proficient computer operating skills. Understanding of Microsoft Office Suite (Outlook, Word, Excel)\nManagerial Responsibility: No supervisory/managerial responsibilities\nOther Skills and Abilities: Thorough knowledge of credit union policies, procedures and regulations. Ability to identify lending opportunities and make recommendations. Ability to cross-sell financial services of the credit union to create exceptional member service. Ability to perform financial calculations. Ability to communicate effectively and persuasively using written and verbal communication\nPhysical Abilities / Working Conditions

Physical Demands: Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently. Ability to stand, walk, kneel and crouch occasionally\nVision Requirements: Close vision (clear vision at 20 inches or less). Distance Vision (clear vision at 20 feet or more)\nWeight Lifted or Force Exerted: Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally\nEnvironmental: There are no unusually environmental factors\nNoise Environment: Moderate noise (business office with computers and printers, light traffic)\nMountain America Credit Union is an EEO/AA/ADA/Veterans employer.

","Job Title

At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by ...","Hire Ahead Part Time Member Service and Sales Representative (Teller)",[578],{"_458":459,"_454":579,"_452":580,"_456":457,"_460":581},"Kaysville","Kaysville, UT, United States, 84037","84037",["B","2939891346"],"/jobs/2939891346-hire-ahead-part-time-member-service-and-sales-representative-teller","Hire Ahead Part Time Member Service and Sales Representative (Tel...","Kaysville, UT, United States","/jobs?location=Kaysville%2C+UT%2C+United+States","/jobs?keyword=Hire+Ahead+Part+Time+Member+Service+and+Sales+Representative+%28Tel...","actionData","errors"]