Customer Service Representative (Bilingual Preferred)
Coca-Cola, City of Industry, CA, United States
This job is with Coca-Cola, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Bilingual (English / Spanish) skills preferred Must be willing to work on the weekend Position Responsibilities: Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns Provide assistance with special requests, utilizing specialized software to validate store orders, process orders, and take inbound calls Deliver consistent service to restaurants through ongoing training initiatives, ensuring they receive the support necessary for success Other duties as assigned Required Education and Experience: High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience
Preferred Education and Experience: Bachelor’s Degree
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Bilingual (English / Spanish) skills preferred Must be willing to work on the weekend Position Responsibilities: Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns Provide assistance with special requests, utilizing specialized software to validate store orders, process orders, and take inbound calls Deliver consistent service to restaurants through ongoing training initiatives, ensuring they receive the support necessary for success Other duties as assigned Required Education and Experience: High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience
Preferred Education and Experience: Bachelor’s Degree
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