
Remote Global Head of Customer Support (Life Sciences SaaS)
Castor EDC, New Bremen, OH, United States
A global healthcare company is seeking a Senior Manager for Customer Support to lead a high-performing global team. You will be accountable for providing exceptional customer service and managing critical customer issues. The ideal candidate has extensive customer support experience, technical proficiency in tools like Zendesk, and a strong background in the life sciences industry. This position is remote-friendly, although applications from France, Germany, Spain, Bulgaria, and Switzerland cannot be accepted.
#J-18808-Ljbffr