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Branch Banking Client Consultant I-Float

Flagstar Bank, New York, NY, United States


**JOB RESPONSIBILITIES****Client Experience**: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including but not limited to referrals.

duties and responsibilities as **JOB REQUIREMENTS****Required Qualifications:**Education level required: Minimum experience required: 0 – 3 years of customer service and sales experience.**Preferred Qualifications:**Experience in financial services industry.**Job Competencies:**Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. #J-18808-Ljbffr