Senior Director - Product Management, Agentic Platform
Zs Associates, South San Francisco, CA, United States
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by
bringing together data, science, technology
and
human ingenuity
to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a
client‑first mentality
to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.
What you’ll do: Senior Director – Product Management – Agentic Platform Lead the strategy, roadmap, and execution of our next‑generation
Agentic Platform
– the foundational layer that enables multiple application product teams, engineers, deployment teams, and clients to build domain‑specific Agentic Applications with speed, reliability, and enterprise‑grade safety.
Hands‑on product leadership role, reporting to the Chief Product Officer. The ideal candidate has previously
built AI platforms, agentic frameworks, orchestration systems
or complex ML‑centric platforms. They must understand, at a practical level, how large language models behave, how to design
agent workflows , and how to manage the lifecycle of prompts, evaluations, safety systems, observability, and multi‑tenant deployments.
We are looking for someone who has personally built or shipped
real‑world agentic products or platforms at scale.
Responsibilities Platform Vision & Strategy
Own the product vision and long‑term strategy for the
Agentic Platform , from runtime orchestration and prompt management to evaluation frameworks and observability.
Reimagine ZAIDYN platform foundations in the Agentic era for example Agents for rapid application development/extension of core applications.
Define how internal PMs, engineers, deployment teams, and clients use the platform across the full lifecycle of agentic application development.
Product Execution & Roadmap Delivery
Lead end‑to‑end development of platform capabilities while partnering with Architects, key internal stakeholders and clients.
Prioritize roadmap based on measurable impact on both product teams and external clients.
Define stretch success metrics for the platform and deliver on those on a quarterly basis.
Hands‑On Product Work
Write detailed PRDs, prompt specs, eval definitions, and user stories.
Prototype agentic workflows and demonstrate deep comfort using:
LLM APIs (OpenAI, Anthropic, Google, Azure, etc.)
Vector stores & RAG pipelines
Orchestration frameworks (LangChain, LlamaIndex, custom frameworks)
Work closely with designers to shape the user experience for low‑code builders. Create their own prototypes or even an MVP in some cases using modern AI tools.
Cross‑Functional Leadership
Partner with Engineering, AI/ML teams, Architecture, Security, and Client teams to deliver platform capabilities.
Collaborate with Business Application PMs to understand domain workflows and ensure platform adoption.
Work directly with deployment teams and strategic clients to validate platform usability and customization capabilities.
Quality, Safety, and Reliability
Own eval strategy (regression, correctness, safety, and performance evaluations).
Ensure platform meets enterprise‑grade SLAs for reliability, cost transparency, safety, and auditability.
Drive continuous improvement cycles using observability insights and agent telemetry.
Customer & Stakeholder Engagement
Regularly interface with customers, internal teams, and executive leadership.
Translate complex technical concepts into clear business‑oriented communication.
What you’ll bring:
15+ years of total experience in technology with 10+ years in technical product management building platforms, and 3+ years of building AI/ML platforms or agentic systems. Experience as a software engineer is valued.
Experience managing small teams of 5+ Product Managers and scope of managing priorities of 5–10 scrum teams’ development work.
Hands‑on experience designing or managing:
Agentic workflows
Prompt engineering and prompt lifecycle management
Evaluation frameworks (LLM‑as‑judge, regression, safety evals)
RAG and knowledge integration
Multi‑agent orchestration or tool‑based agents
Proven ability to architect platform products that support multiple internal product teams and hundreds of enterprise clients.
Demonstrated experience in:
Writing prompts
Running experiments
Building or using agent frameworks
Can show an MVP portfolio or share GitHub/other examples of building Agents for personal, playground or professional uses.
Debugging LLM behavior
Strong technical acumen. Comfortable reading code‑level artifacts, working with APIs, and discussing architectural tradeoffs.
Fluency in English
Client‑first mentality
Intense work ethic
Collaborative spirit and problem‑solving approach
Preferred:
Experience building multi‑tenant SaaS platforms.
Background in developer tools, data management systems, ML infrastructure, or enterprise workflow systems.
Experience in compliance‑heavy or regulated industries.
Prior leadership of platform teams at Director level or higher.
B.S. in Computer Science or equivalent technical degree.
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.
#J-18808-Ljbffr
bringing together data, science, technology
and
human ingenuity
to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a
client‑first mentality
to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.
What you’ll do: Senior Director – Product Management – Agentic Platform Lead the strategy, roadmap, and execution of our next‑generation
Agentic Platform
– the foundational layer that enables multiple application product teams, engineers, deployment teams, and clients to build domain‑specific Agentic Applications with speed, reliability, and enterprise‑grade safety.
Hands‑on product leadership role, reporting to the Chief Product Officer. The ideal candidate has previously
built AI platforms, agentic frameworks, orchestration systems
or complex ML‑centric platforms. They must understand, at a practical level, how large language models behave, how to design
agent workflows , and how to manage the lifecycle of prompts, evaluations, safety systems, observability, and multi‑tenant deployments.
We are looking for someone who has personally built or shipped
real‑world agentic products or platforms at scale.
Responsibilities Platform Vision & Strategy
Own the product vision and long‑term strategy for the
Agentic Platform , from runtime orchestration and prompt management to evaluation frameworks and observability.
Reimagine ZAIDYN platform foundations in the Agentic era for example Agents for rapid application development/extension of core applications.
Define how internal PMs, engineers, deployment teams, and clients use the platform across the full lifecycle of agentic application development.
Product Execution & Roadmap Delivery
Lead end‑to‑end development of platform capabilities while partnering with Architects, key internal stakeholders and clients.
Prioritize roadmap based on measurable impact on both product teams and external clients.
Define stretch success metrics for the platform and deliver on those on a quarterly basis.
Hands‑On Product Work
Write detailed PRDs, prompt specs, eval definitions, and user stories.
Prototype agentic workflows and demonstrate deep comfort using:
LLM APIs (OpenAI, Anthropic, Google, Azure, etc.)
Vector stores & RAG pipelines
Orchestration frameworks (LangChain, LlamaIndex, custom frameworks)
Work closely with designers to shape the user experience for low‑code builders. Create their own prototypes or even an MVP in some cases using modern AI tools.
Cross‑Functional Leadership
Partner with Engineering, AI/ML teams, Architecture, Security, and Client teams to deliver platform capabilities.
Collaborate with Business Application PMs to understand domain workflows and ensure platform adoption.
Work directly with deployment teams and strategic clients to validate platform usability and customization capabilities.
Quality, Safety, and Reliability
Own eval strategy (regression, correctness, safety, and performance evaluations).
Ensure platform meets enterprise‑grade SLAs for reliability, cost transparency, safety, and auditability.
Drive continuous improvement cycles using observability insights and agent telemetry.
Customer & Stakeholder Engagement
Regularly interface with customers, internal teams, and executive leadership.
Translate complex technical concepts into clear business‑oriented communication.
What you’ll bring:
15+ years of total experience in technology with 10+ years in technical product management building platforms, and 3+ years of building AI/ML platforms or agentic systems. Experience as a software engineer is valued.
Experience managing small teams of 5+ Product Managers and scope of managing priorities of 5–10 scrum teams’ development work.
Hands‑on experience designing or managing:
Agentic workflows
Prompt engineering and prompt lifecycle management
Evaluation frameworks (LLM‑as‑judge, regression, safety evals)
RAG and knowledge integration
Multi‑agent orchestration or tool‑based agents
Proven ability to architect platform products that support multiple internal product teams and hundreds of enterprise clients.
Demonstrated experience in:
Writing prompts
Running experiments
Building or using agent frameworks
Can show an MVP portfolio or share GitHub/other examples of building Agents for personal, playground or professional uses.
Debugging LLM behavior
Strong technical acumen. Comfortable reading code‑level artifacts, working with APIs, and discussing architectural tradeoffs.
Fluency in English
Client‑first mentality
Intense work ethic
Collaborative spirit and problem‑solving approach
Preferred:
Experience building multi‑tenant SaaS platforms.
Background in developer tools, data management systems, ML infrastructure, or enterprise workflow systems.
Experience in compliance‑heavy or regulated industries.
Prior leadership of platform teams at Director level or higher.
B.S. in Computer Science or equivalent technical degree.
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.
#J-18808-Ljbffr