Retail Lead - Oxford Valley Golf Course
The Sports Facilities Advisory & Management, Falls, PA, United States
RETAIL LEAD – Oxford Valley Golf Course
OVGC SFM, LLC
LOCATION:
Fairless Hills, PA
DEPARTMENT:
RETAIL
REPORTS TO:
GENERAL MANAGER
STATUS:
PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY: Oxford Valley Golf Course is a premier golf, recreation and entertainment destination focused on improving the health and economic vitality of Fairless Hills, PA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Oxford Valley Golf Course is a managed facility by SFC GOLF, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper‑growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission‑focused company is highly entrepreneurial, team‑oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY: The Retail Lead is responsible for providing great customer service in our merchandise and pro shop area. This position helps create lasting memories of the tournament and event experience at Oxford Valley Golf Course. Individuals are expected to maintain a pleasant and friendly demeanor with everyone.
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Answering inquiries and providing excellent customer service
Proper use of point‑of‑sale software
All opening and/or closing duties
Ability to use a heat press to imprint logos and designs on apparel in an efficient manner
Ability to take orders for custom apparel
Ability to perform and document merchandise inventory
Maintain organized displays and desk area
Perform basic mathematical computations
Balance drawer and manage daily income
Communicate with the public in a tactful, polite, and friendly manner
Maintain and report inventory weekly
Supervise another team members during Pro Shop hours
Additional tasks assigned by management
MINIMUM QUALIFICATIONS:
Flexible work schedule (e.g. nights, weekends, holidays)
Excellent communication skills, both verbal and written
Ability to maintain focus in a high‑volume, fast‑paced environment
Must have excellent guest service skills
Must be detail‑oriented and have outstanding organizational skills
Ability to multi‑task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, and fellow team members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Must be 16 years of age or older
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 40 pounds waist high
Must be able to operate a heat press
Will be required to stand for extended periods of time
Able to enter information on computers
Must comply with safety and health code standards
The facility has intermittent noise
Must wear proper uniform
Must be available to work weeknights, weekends, and holiday
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LOCATION:
Fairless Hills, PA
DEPARTMENT:
RETAIL
REPORTS TO:
GENERAL MANAGER
STATUS:
PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY: Oxford Valley Golf Course is a premier golf, recreation and entertainment destination focused on improving the health and economic vitality of Fairless Hills, PA. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Oxford Valley Golf Course is a managed facility by SFC GOLF, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper‑growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission‑focused company is highly entrepreneurial, team‑oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY: The Retail Lead is responsible for providing great customer service in our merchandise and pro shop area. This position helps create lasting memories of the tournament and event experience at Oxford Valley Golf Course. Individuals are expected to maintain a pleasant and friendly demeanor with everyone.
PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Answering inquiries and providing excellent customer service
Proper use of point‑of‑sale software
All opening and/or closing duties
Ability to use a heat press to imprint logos and designs on apparel in an efficient manner
Ability to take orders for custom apparel
Ability to perform and document merchandise inventory
Maintain organized displays and desk area
Perform basic mathematical computations
Balance drawer and manage daily income
Communicate with the public in a tactful, polite, and friendly manner
Maintain and report inventory weekly
Supervise another team members during Pro Shop hours
Additional tasks assigned by management
MINIMUM QUALIFICATIONS:
Flexible work schedule (e.g. nights, weekends, holidays)
Excellent communication skills, both verbal and written
Ability to maintain focus in a high‑volume, fast‑paced environment
Must have excellent guest service skills
Must be detail‑oriented and have outstanding organizational skills
Ability to multi‑task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, and fellow team members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Must be 16 years of age or older
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 40 pounds waist high
Must be able to operate a heat press
Will be required to stand for extended periods of time
Able to enter information on computers
Must comply with safety and health code standards
The facility has intermittent noise
Must wear proper uniform
Must be available to work weeknights, weekends, and holiday
#J-18808-Ljbffr