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Communications Coordinator

SupportFinity™, Lansing, MI, United States


About the Role People Results is seeking an entry-level Communications Coordinator to support the organization and distribution of internal and client-facing communications across the firm. This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced, deadline-driven environment.

Responsibilities This position manages communication requests from multiple areas of the business, ensuring they are processed accurately, reviewed appropriately, and distributed on time. The role requires flexibility, strong multitasking skills, and the ability to adapt quickly as priorities shift. This position is fully remote and supports teams nationwide.

Purpose of the Position The Communications Coordinator ensures timely, accurate, and professional delivery of sensitive and high-priority communications. This role brings structure and process to communication workflows while maintaining a strong sense of urgency, flexibility, and attention to detail. In addition, this role supports reporting efforts by gathering data from multiple internal sources and preparing clear, concise analytics summaries to support business decision-making.

Communication Coordination & Project Support

Receive and organize communication requests from across the business

Prioritize multiple requests based on urgency and deadlines

Route materials for appropriate review and approval

Track timelines and ensure on-time delivery

Adjust quickly as new or urgent requests arise

Distribution & Quality Control

Format and distribute internal and client-facing communications

Proofread for clarity, accuracy, and consistency

Conduct quality checks prior to release

Support urgent or time-sensitive messaging initiatives

Process & Organization

Help create and maintain structured communication processes

Keep clear documentation of requests and timelines

Identify simple improvements to increase efficiency and reduce errors

Pull data from multiple internal resources to compile and organize communication-related metrics

Prepare clear, concise analytics reports and summaries for leadership and cross-functional teams

Qualifications

Bachelor’s degree in Communications, Business, Marketing, or related field (or equivalent experience)

1–2 years of experience in communications, or project coordination

Strong organizational and multitasking skills

Ability to manage competing priorities with flexibility and professionalism

Exceptional attention to detail and accuracy

Professional written and verbal communication skills

Ability to analyze and synthesize data into clear, easy-to-understand reports

Tools

Microsoft Office (Word, Excel, PowerPoint, Teams)

Virtual collaboration tools (Zoom, Teams)

Experience with communication distribution tools (e.g., SlickText or similar) is a plus

Work Environment 100% remote. This role supports teams across multiple time zones and operates in a fast-paced, deadline-driven environment where urgency, flexibility, multitasking, accuracy, and professionalism are essential.

About the Company People Results

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