Director of Operations
International Association of Amusement Parks and Attractions, Dallas, TX, United States
The Director of Operations is responsible for leading and overseeing all operationalfunctions at Halperin Park to ensure a safe, welcoming, clean, and high-performing
environment for visitors, partners, vendors, and staff. This role provides strategic and day-to-day leadership across all park functions with heavy focus on cleanliness, park upkeep and guest services.. The Director of Operations ensures that park operations consistently reflect Halperin Park’s mission and service-first culture.
This is a leadership role grounded in hospitality and accountability. The Director ofOperations sets operational standards, develops systems and procedures, manages budgets,and leads teams with professionalism and sound judgment. The position plays a critical rolein supporting daily park activity aswell as large-scale events while maintaining the higheststandards of safety and service.
Primary Duties and Responsibilities:
Provide strategic leadership and oversight of park operations and works seamlessly with peers in Security, Maint and Events to ensure a world class presentation of the park.
Establish and enforce operational policies and procedures to ensure safety, consistency, and efficiency.
Ensure the park maintains a visible, professional, and service-oriented operational presence at all times.
Support event operations through crowd management planning, vendor coordination, access control, and pre- and post-event safety walkthroughs.
Develop and manage operational budgets, monitor expenses, and identify cost-effective improvements.
Oversee vendor selection, contracts, and performance to ensure quality service delivery.
Lead, supervise, and evaluate operations staff, fostering a culture of professionalism, accountability, and hospitality.
Identify potential safety risks and operational vulnerabilities; implement proactive solutions.
Ensure compliance with local, state, and federal regulations and licensing requirements.
Develop and oversee training programs related to safety, emergency response, de‑escalation, and operational excellence.
Manage opening and closing procedures, daily activity oversight, and emergency response coordination.
Perform other duties as assigned by executive leadership.
Preferred Background and Skills
Bachelor’s degree in Business Administration, Public Administration, Facilities Management, Criminal Justice, or related field preferred.
Minimum of 5–7 years of progressive leadership experience in operations, facilities, hospitality, or related environment.
Strong knowledge of safety protocols, risk management, and emergency response procedures.
Experience managing teams, vendors, and cross‑functional operational initiatives.
Demonstrated ability to remain calm and exercise sound judgment in high‑pressure situations.
Strong interpersonal, leadership, and communication skills.
Experience developing budgets and managing operational expenses.
Strong organizational skills and attention to detail.
Ability to work flexible hours, including nights, weekends, holidays, and special events.
Comfort working outdoors and overseeing outdoor operations in varying weather conditions.
Familiarity with Oak Cliff and Southern Dallas communities is a plus.
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environment for visitors, partners, vendors, and staff. This role provides strategic and day-to-day leadership across all park functions with heavy focus on cleanliness, park upkeep and guest services.. The Director of Operations ensures that park operations consistently reflect Halperin Park’s mission and service-first culture.
This is a leadership role grounded in hospitality and accountability. The Director ofOperations sets operational standards, develops systems and procedures, manages budgets,and leads teams with professionalism and sound judgment. The position plays a critical rolein supporting daily park activity aswell as large-scale events while maintaining the higheststandards of safety and service.
Primary Duties and Responsibilities:
Provide strategic leadership and oversight of park operations and works seamlessly with peers in Security, Maint and Events to ensure a world class presentation of the park.
Establish and enforce operational policies and procedures to ensure safety, consistency, and efficiency.
Ensure the park maintains a visible, professional, and service-oriented operational presence at all times.
Support event operations through crowd management planning, vendor coordination, access control, and pre- and post-event safety walkthroughs.
Develop and manage operational budgets, monitor expenses, and identify cost-effective improvements.
Oversee vendor selection, contracts, and performance to ensure quality service delivery.
Lead, supervise, and evaluate operations staff, fostering a culture of professionalism, accountability, and hospitality.
Identify potential safety risks and operational vulnerabilities; implement proactive solutions.
Ensure compliance with local, state, and federal regulations and licensing requirements.
Develop and oversee training programs related to safety, emergency response, de‑escalation, and operational excellence.
Manage opening and closing procedures, daily activity oversight, and emergency response coordination.
Perform other duties as assigned by executive leadership.
Preferred Background and Skills
Bachelor’s degree in Business Administration, Public Administration, Facilities Management, Criminal Justice, or related field preferred.
Minimum of 5–7 years of progressive leadership experience in operations, facilities, hospitality, or related environment.
Strong knowledge of safety protocols, risk management, and emergency response procedures.
Experience managing teams, vendors, and cross‑functional operational initiatives.
Demonstrated ability to remain calm and exercise sound judgment in high‑pressure situations.
Strong interpersonal, leadership, and communication skills.
Experience developing budgets and managing operational expenses.
Strong organizational skills and attention to detail.
Ability to work flexible hours, including nights, weekends, holidays, and special events.
Comfort working outdoors and overseeing outdoor operations in varying weather conditions.
Familiarity with Oak Cliff and Southern Dallas communities is a plus.
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