Director, Groups & Events Program Enablement
InterContinental Hotels Group, Atlanta, GA, United States
Director, Groups & Events Program Enablement
Hotel:
Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346 Leads the development and execution of enterprise Groups & Events experience standards and programs that enable consistent, high‑quality event delivery across brands, regions, and hotels. Your day to day TranslateGroups & Eventsenterprise strategy intoscalable, adoptable enablement programsthat materially improve how hotels sell, plan, and host meetings. Define and evolveenterpriseGroups & Eventsexperience standards(event best practices, room blocks, F&B planning, meeting tech/AV experience) that drive consistency while allowing brand and regional flexibility. Own theend-to-endlifecycle ofnon-techGroups & Eventsenablement programs, from concept and design through rollout, adoption, and ongoing optimization. Ensure programs arecreated and iterated with an owner mindset with a cost focus, which will help successfully landprogramin hotels. Lead thecommercial enablement agendaforGroups & Eventsnontechprograms, ensuring hotels and sales teams clearly understand what to do differently and how it drives performance. Design and scaletraining frameworks, learning journeys, andenablementmaterialsthat support global adoption androle basedexecution. Own and evolveenterprise,multibandGroups & Eventsprograms, including Pivotal MeetingsandMeetings for Good. Establish clearsuccess measures, governance, and feedback loopsto assess program effectiveness and enterprise impact. Partners cross functionallywith Regions, Brand, Sales, Operations, and Technology Enablement to align priorities and remove barriers to execution. Lead and develop ahigh performingenablement team with a strongenterprise mindset, focused on outcomes, adoption, and scale. Partner with QA, Brands, and Regional Ops to ensure sustained compliance and continuous improvement. What we need from you Bachelor’s degreerequired(Business, Hospitality, Marketing, Strategy, or related field) Advanced degree preferred but notrequired 8–12 years of experience in enablement, brand, guest experience, or commercial strategy roles Demonstrated experience running brand‑led or guest experience programs Strong experience designing and launching new enterprise programs People leadership experiencerequired Experience working in global, matrixed organizations Program design and lifecycle management Guest experience and brand standards development Strong strategic thinking with hands‑on execution capability Ability to translate strategy into practical tools and frameworks Strong stakeholder influence and communication skills Location - Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. The salary range for this role is $150,000.00 to $170,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here . IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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Hotel:
Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346 Leads the development and execution of enterprise Groups & Events experience standards and programs that enable consistent, high‑quality event delivery across brands, regions, and hotels. Your day to day TranslateGroups & Eventsenterprise strategy intoscalable, adoptable enablement programsthat materially improve how hotels sell, plan, and host meetings. Define and evolveenterpriseGroups & Eventsexperience standards(event best practices, room blocks, F&B planning, meeting tech/AV experience) that drive consistency while allowing brand and regional flexibility. Own theend-to-endlifecycle ofnon-techGroups & Eventsenablement programs, from concept and design through rollout, adoption, and ongoing optimization. Ensure programs arecreated and iterated with an owner mindset with a cost focus, which will help successfully landprogramin hotels. Lead thecommercial enablement agendaforGroups & Eventsnontechprograms, ensuring hotels and sales teams clearly understand what to do differently and how it drives performance. Design and scaletraining frameworks, learning journeys, andenablementmaterialsthat support global adoption androle basedexecution. Own and evolveenterprise,multibandGroups & Eventsprograms, including Pivotal MeetingsandMeetings for Good. Establish clearsuccess measures, governance, and feedback loopsto assess program effectiveness and enterprise impact. Partners cross functionallywith Regions, Brand, Sales, Operations, and Technology Enablement to align priorities and remove barriers to execution. Lead and develop ahigh performingenablement team with a strongenterprise mindset, focused on outcomes, adoption, and scale. Partner with QA, Brands, and Regional Ops to ensure sustained compliance and continuous improvement. What we need from you Bachelor’s degreerequired(Business, Hospitality, Marketing, Strategy, or related field) Advanced degree preferred but notrequired 8–12 years of experience in enablement, brand, guest experience, or commercial strategy roles Demonstrated experience running brand‑led or guest experience programs Strong experience designing and launching new enterprise programs People leadership experiencerequired Experience working in global, matrixed organizations Program design and lifecycle management Guest experience and brand standards development Strong strategic thinking with hands‑on execution capability Ability to translate strategy into practical tools and frameworks Strong stakeholder influence and communication skills Location - Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. The salary range for this role is $150,000.00 to $170,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees. Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. If you require reasonable accommodation during the application process, please click here . IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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