Sales Engineer
Tyler Technologies, Inc., Plano, TX, United States
Sales Engineer
Sales Engineer
plays a vital role as a technical liaison of Tyler Technologies solutions throughout the sales cycle. As a steward of technical messaging used throughout the sales process, the Sales Engineer directly impacts Tyler’s success. This dynamic position provides technical support and guidance to the sales team through several key responsibilities, including crafting technical documentation for sales and RFP responses and delivering tailored technology demonstrations that highlight the benefits of Tyler solutions for prospects.
Location Troy, Michigan
Travel 10-25%
Responsibilities
Support sales staff by acting as a technical expert of Tyler’s services and products, including architecture, functionality, setup, maintenance and deployment relative to an on-premises or cloud-hosted solution.
Create and maintain technical messaging and documentation used throughout the sales process for multiple Tyler products.
Develop and deliver technical onsite and remote demonstrations and discussions.
Analyze and respond to technical requirements in RFPs with accurate and thorough responses.
Act as a technical liaison between the sales team and other Tyler departments and divisions, including development, professional services, marketing and the cloud services team.
Research and stay current on emerging technologies related to Tyler products and provide feedback to management as requested.
Maintain technical product knowledge by participating in vertical team meetings.
Perform other duties as assigned.
Qualifications
Understanding of cloud computing and general trends within the industry.
Familiarity with SaaS, PaaS, and IaaS technologies.
Familiarity with cloud security as it relates to data and information.
Knowledge of AWS services.
Familiarity with on-premises IT environments (servers, storage, networking, disaster recovery and business continuity).
Experience with installation, maintenance, and troubleshooting of software solutions and supporting technologies such as cloud computing, on-premises infrastructure, operating systems, databases, virtualization, and networking.
Exceptional technical writing, analytical, and problem-solving skills.
Demonstrated strong communication and interpersonal skills to various audiences, including internal, external, technical, and non-technical.
Self‑motivated with the ability to manage and prioritize multiple tasks to meet deadlines.
Strong organizational skills and attention to detail.
Ability to work independently and in a team environment.
Strong proficiency in Word, Excel, and PowerPoint.
Bachelor’s Degree or equivalent experience.
Must possess a valid driver’s license.
Ability to travel up to 25% nationally for demonstrations, client and partner engagements, and conferences.
Benefits Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.
Equal Opportunity Employment Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing
jobs@tylertech.com
or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
Requisition Requisition Number: 2026-8297
Apply Online Apply Online
#J-18808-Ljbffr
plays a vital role as a technical liaison of Tyler Technologies solutions throughout the sales cycle. As a steward of technical messaging used throughout the sales process, the Sales Engineer directly impacts Tyler’s success. This dynamic position provides technical support and guidance to the sales team through several key responsibilities, including crafting technical documentation for sales and RFP responses and delivering tailored technology demonstrations that highlight the benefits of Tyler solutions for prospects.
Location Troy, Michigan
Travel 10-25%
Responsibilities
Support sales staff by acting as a technical expert of Tyler’s services and products, including architecture, functionality, setup, maintenance and deployment relative to an on-premises or cloud-hosted solution.
Create and maintain technical messaging and documentation used throughout the sales process for multiple Tyler products.
Develop and deliver technical onsite and remote demonstrations and discussions.
Analyze and respond to technical requirements in RFPs with accurate and thorough responses.
Act as a technical liaison between the sales team and other Tyler departments and divisions, including development, professional services, marketing and the cloud services team.
Research and stay current on emerging technologies related to Tyler products and provide feedback to management as requested.
Maintain technical product knowledge by participating in vertical team meetings.
Perform other duties as assigned.
Qualifications
Understanding of cloud computing and general trends within the industry.
Familiarity with SaaS, PaaS, and IaaS technologies.
Familiarity with cloud security as it relates to data and information.
Knowledge of AWS services.
Familiarity with on-premises IT environments (servers, storage, networking, disaster recovery and business continuity).
Experience with installation, maintenance, and troubleshooting of software solutions and supporting technologies such as cloud computing, on-premises infrastructure, operating systems, databases, virtualization, and networking.
Exceptional technical writing, analytical, and problem-solving skills.
Demonstrated strong communication and interpersonal skills to various audiences, including internal, external, technical, and non-technical.
Self‑motivated with the ability to manage and prioritize multiple tasks to meet deadlines.
Strong organizational skills and attention to detail.
Ability to work independently and in a team environment.
Strong proficiency in Word, Excel, and PowerPoint.
Bachelor’s Degree or equivalent experience.
Must possess a valid driver’s license.
Ability to travel up to 25% nationally for demonstrations, client and partner engagements, and conferences.
Benefits Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.
Equal Opportunity Employment Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing
jobs@tylertech.com
or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
Requisition Requisition Number: 2026-8297
Apply Online Apply Online
#J-18808-Ljbffr